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Holiday Inn Express Richmond I-64 Short Pump Area

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Holiday Inn Express Richmond I-64 Short Pump Area
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144 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Richmond I-64 Short Pump Area
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Showing 142: English reviews
wv
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2015

Every thing outstanding. Pool open until 11 P.M. Try to get room away from that side of building. Staff outstanding Breakfast great. Even had biscuits and gravy! Also turkey sausage and Greek yogurt. Automatic pancake machine is novel.

Helpful?
Thank mountainwilliam
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear mountainwilliam, Thank you for taking the time to leave a review! We're glad you had a great stay overall and found our staff to be outstanding. I do apologize, however, that you experienced noise issues and appreciate you bringing it to our attention to ensure all guests are respectful while enjoying leisure time. Otherwise, thanks again for your comments... More 

Guatemala City, Guatemala
Level Contributor
84 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 27 June 2015

It's not the lowest end of the budget range of hotels but from the moment of checking in to the time we left, we could not improved upon our stay. Check in was quick, friendly and efficient. The room was large and comfortable and included tea and coffee facilities, iron and ironing board, hairdryer, fridge and microwave. Along the corridor... More 

Helpful?
Thank blackthornwinter
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear blackthornwinter, We appreciate you taking the time to share your experience and are delighted you had a perfect stay! It's also great to hear you found our complimentary breakfast outstanding. Thanks again for your praise and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

1 review
Reviewed 26 June 2015 via mobile

From the time we checked in, we felt welcomed, the staff was AWESOME! Talk about hospitality, they we're on point. The banquet room was very nice and the food was very good. There was an incident when my 5 yr. old got lost and was on the elevators by himself, I was terrified, but your staff member by the name... More 

Helpful?
Thank butterscotch1128
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear Christy, Thank you for taking the time to write a review! I hope you enjoyed the reunion and am delighted to hear our staff made you feel at home. I'm also glad they were able to help get your son back to you safely! Thanks again for your kind words and we can't wait to see you the next... More 

Buffalo, New York
Level Contributor
76 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 June 2015

We have stayed here almost yearly the last 7 years and never had any problems. Having O'Charleys next door is a plus. Staff is friendly and accomidating. Breakfast fills the bill and generally have cookies/fruit available all day.

Helpful?
1 Thank garyqb17
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear garyqb17, Thank you for making us your regular destination in Richmond over the years and taking the time to praise us publicly! We're delighted you find our staff so friendly & accommodating and enjoy the restaurant next door. Thanks again for your comments and we can't wait for your next visit! David Amick eCommerce Manager Daly Seven, Inc More 

New York City, New York
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 May 2015 via mobile

Stopped over when driving from Florida to NY.traveling with dog so the fact that they accept pets is great. $50 pet fee but I'm ok with that .stayed in king room . Very clean and comfortable . There is free breakfast but we left early before breakfast ( served from 6 am) They have a pool but did not use... More 

Helpful?
Thank SharonH1
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear SharonH1, Thank you for taking the time to write a review; we hope you had a nice trip and are glad you had a comfortable, convenient stopover at our hotel! It's also great to hear you could take advantage of the restaurant next door. Thanks again for your comments and we look forward to seeing you the next time... More 

Los Angeles, California
1 review
Reviewed 20 May 2015

I was here this same weekend in 2014. I was very happy with the customer service, the room & the breakfast prepared by Ms. Laurie. Ms. Laurie is still there & was just as nice as she was last year. She was very attentive to everyone eating breakfast. She has a beautiful personality.The room was excellent & was very clean.... More 

Helpful?
Thank janet m
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear janet m, Thank you for staying with us again and taking the time to rave about us publicly! I'm delighted you had another great stay and we hope it won't be another year before your next stay with us. Thanks again for your review! David Amick eCommerce Manager Daly Seven, Inc More 

Hilton Head, South Carolina
Level Contributor
327 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed 19 May 2015

What a nice hotel. All the amenities including refer& micro, comfortable beds and everything worked as it should (HVAC, hot water, etc.). The breakfast was a little weak but we never expect anything spectacular at a free hotel meal. Our host brought in lunch and we were allowed to use the dining room – nice. Our arrival late Friday was... More 

Helpful?
Thank raudetra
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear raudetra, Thank you for taking the time to review our Holiday Inn Express! We're glad you had a such a comfortable stay and hope you enjoyed the wedding. Thanks again for your comments; we look forward to seeing you the next time you're in Richmond! David Amick eCommerce Manager Daly Seven, Inc More 

Virginia Beach, Virginia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 April 2015

We expected pedestrian accomodations but were blown away by the comfort of the bed and pillows. And, the shower was the best ever! My husband jokingly said that he could live here. I agreed. And, then we went to breakfast! Although the pancakes were odd, the eggs and bacon were very good..... but the cinnamon rolls were EXCELLENT!!!!! Keep up... More 

Helpful?
3 Thank SDanielx2
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear SDanielx2, Thank you so much for your kind words! We're delighted you had a very comfortable stay that exceeded your expectations and enjoyed our complimentary breakfast. Thanks again for your review and we can't wait for your next stay! David Amick eCommerce Manager Daly Seven, Inc More 

Scotia, New York
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 March 2015

After a long day of driving, we arrived close to midnight to kind receptionist. Always enjoy HIEs soft pillows, comfortable beds, and toiletries. Clean breakfast room. This hotel is outside of Richmond. Good enroute location.

Helpful?
1 Thank 401cottagegirl
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear 401cottagegirl, Thank you for reviewing our Holiday Inn Express! I'm happy to read we provided a restful visit after a long day of driving, as well as that you found us so clean. Thanks again for your comments and we look forward to seeing you the next time you're in our area! David Amick eCommerce Manager Daly Seven, Inc More 

Jackson, tn
Level Contributor
152 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 February 2015 via mobile

Pretty much standard HIX fare. Clean. Quiet. Nice staff. Good location to get around. O'Charleys within walking distance. The only surprise was the bedbug that was crawling across my sheets. Took the little rascal down to the front desk and asked them to debug my room, which they did. Things happen. 4 stars.

Helpful?
1 Thank RobboJackson_tn
DAmickDaly7, Above-Property Response Contact at Holiday Inn Express Richmond I-64 Short Pump Area, responded to this review

Dear RobboJackson_tn, We appreciate you taking the time to review our hotel and are happy you had a quiet, comfortable stay! We do sincerely apologize for the inconvenience you encountered and are glad our staff was able to quickly rectify the situation. Otherwise, thanks again for your high ratings and we look forward to your next visit! David Amick eCommerce... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Whether you travel for business or pleasure, the Holiday Inn Express Richmond I-64 Short Pump Area hotel near Innsbrook is here to provide you with the quality, comfort and security that you need. Conveniently located off of I-64 in Richmond's West End, we are near fine restaurants, malls and leisure attractions. You'll have room to work, relax, and make the most of your stay. Amenities, such as wireless high-speed Internet, a fitness center, plush towels, and luxurious bedding mean every night is a great night. Every day starts right with our hot delicious Express Start breakfast. ... more   less 

Additional Information about Holiday Inn Express Richmond I-64 Short Pump Area

Address: 9933 Mayland Drive, Richmond, VA 23233
Region: United States > Virginia > Richmond
Price Range: €100 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Richmond I-64 Short Pump Area 2.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Odigeo, Travelocity, Expedia, Orbitz and IHG so you can book your Holiday Inn Express Richmond I-64 Short Pump Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Richmond - i64 At Innsbrook Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#19 Family Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and other travellers.
3 questions
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Dayton, Ohio
2 months ago
Chester, Virginia
10 months ago
over a year ago

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Questions? Get answers from Holiday Inn Express Richmond I-64 Short Pump Area staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families looking for a bathtub for the kids, it is a handicap accessible tub. If you don't need that, the shower is a better choice!”
 of 5 bubbles 472hunterw, 17 Sep 2016 | Read review
“Holiday Inn is the perfect place to stay for a great night's sleep”
 of 5 bubbles HorseyCowMulePig, 1 Jun 2016 | Read review
“Room 134 is very spacious and quiet and conveniently located next to the side entrance”
 of 5 bubbles mattn118, 3 May 2016 | Read review
“Make sure the central fan is fixed or forget this hotel.”
 of 5 bubbles ndgsusan, 20 Apr 2016 | Read review
“Do not accept a room near the elevator. Loud noise/hum in the hallway and bathroom.”
 of 5 bubbles VaBest1, 15 Oct 2015 | Read review
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