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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
    +1 877-432-9997
    Hotel website
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    3/12/2017 4/12/2017
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    US$86
    US$87
    US$87
    Traveller (11)
    Room & Suite (6)
    Dining (1)
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    Overview
    • Excellent27%
    • Very good14%
    • Average6%
    • Poor18%
    • Terrible35%
    Travellers talk about
    “full kitchen” (4 reviews)
    “pet” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Tennis Court
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - North Chesterfield - Arboretum
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    Hampton Inn & Suites Richmond/Glenside
    769 reviews
    #3 of 82 hotels in Richmond
     
    Best Western Plus Governor's Inn
    630 reviews
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    Four Points by Sheraton Richmond
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    Hyatt Place Richmond / Arboretum
    473 reviews
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (104)
    There are newer reviews for Extended Stay America - North Chesterfield - Arboretum
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    11 - 15 of 103 reviews

    Reviewed 19 June 2017

    I had booked a room here through Expedia for June 17th 2017 and pre-paid for the room and got confirmation from expedia. But when I reach there at 5pm, Juan at front desk says "Oh. I forgot to call you to tell that I don't...More

    1  Thank Sanjay M
    Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 23 June 2017

    Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

    Reviewed 12 June 2017

    Don't think bedsheets are replaced Daily since ours still had human hairs all over and stains. No pillowcases and remote looked like it had never been cleaned. Rooms need a major make over as they are falling apart.More

    Review collected in partnership with Extended Stay
    Thank Tony G
    Response from 00esa, General Manager at Extended Stay America - North Chesterfield - ArboretumResponded 13 June 2017

    Tony, please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with the team in...More

    Reviewed 29 April 2017

    I had a couple issues with this hotel. First, when we got to the checkin counter, there was no one there. We stood around for a while and finally someone yelled, I'll be there in a minute. That happened every time we went to the...More

    1  Thank G H
    Reviewed 27 March 2017

    Every review you read about this hotel is true. The hotel is understaffed. Amenities are not as they claim to be. Rooms are without any kitchens utensils or coffee pot. Apparently, you need to ask for them Continental breakfast is a granola bar and/or prepackaged...More

    1  Thank Moonshadow123
    Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 27 April 2017

    I received a copy of your review, and wanted to take a moment to personally respond. The condition of the room and the hotel experience you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we...More

    Reviewed 10 March 2017 via mobile

    Very nice place to stay. But i think they should go to a card based system for the laundry because they don't have quarters sometime. This way longer staying guests can wash without the need of quarters.More

    Thank RICKIE L
    Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - ArboretumResponded 7 April 2017

    Thank you for taking the time to share your experience. I am glad to see you were pleased with your accommodations during your stay. We will also make sure to take note about our on-site laundry facilities. Thank you again for sharing your experience with...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Meeting Rooms
    • Room amenities
    • Microwave
    • Things to do
    • Tennis Court
    Details
    • Price range
    • US$82 - US$130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 134
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
    • Extended Stay America Richmond
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    Traveller (11)
    Room & Suite (6)
    Dining (1)
    Hotel & Grounds (10)
    Bathroom (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Highest floor have lesser noise."
    Read review
    "first floor by parking lot was somewhat noisy"
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    "Bring your own pillow."
    Read review
    "Second Floor rooms seem cleaner"
    Read review
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