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04/06/2017 05/06/2017
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    Extended Stay America - North Chesterfield - Arboretum

    241 Arboretum Pl, Richmond, VA 23236-3485
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$96
          Great Deal
          US$97
          US$97
          Traveller (11)
          Room & Suite (6)
          Dining (1)
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          Overview
          • Excellent29%
          • Very good15%
          • Average4%
          • Poor20%
          • Terrible30%
          Travellers talk about
          “full kitchen” (4 reviews)
          “pet” (8 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Non-Smoking Rooms
          Suites
          Kitchenette
          Pets Allowed
          Wheelchair Access
          Meeting Rooms
          Self-Serve Laundry
          2.5 Star Hotel
          All hotel details
          Offers from Extended Stay America - North Chesterfield - Arboretum
          Special Offer: Save up to 10% TODAY!
          Hotel deals
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          Rooms
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (92)
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          1 - 5 of 92 reviews

          Reviewed 3 weeks ago

          I had a couple issues with this hotel. First, when we got to the checkin counter, there was no one there. We stood around for a while and finally someone yelled, I'll be there in a minute. That happened every time we went to the...More

          Thank G H
          Reviewed 27 March 2017

          Every review you read about this hotel is true. The hotel is understaffed. Amenities are not as they claim to be. Rooms are without any kitchens utensils or coffee pot. Apparently, you need to ask for them Continental breakfast is a granola bar and/or prepackaged...More

          1  Thank Moonshadow123
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - Arboretum

          I received a copy of your review, and wanted to take a moment to personally respond. The condition of the room and the hotel experience you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we...More

          Reviewed 10 March 2017 via mobile

          Very nice place to stay. But i think they should go to a card based system for the laundry because they don't have quarters sometime. This way longer staying guests can wash without the need of quarters.More

          Thank RICKIE L
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - Arboretum

          Thank you for taking the time to share your experience. I am glad to see you were pleased with your accommodations during your stay. We will also make sure to take note about our on-site laundry facilities. Thank you again for sharing your experience with...More

          Reviewed 28 February 2017

          A friendly desk clerk was the highlight of a recent stay here. She handled check-in quickly. She was fast in finding the utensils that I needed to use in the full kitchen this property provides. She also helped to troubleshoot a problem with the wifi...More

          Thank MikeBHR
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - Arboretum

          Thank you for the feedback about your stay at our hotel. Thanks to your comments, we will be reviewing with the staff. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you for choosing our hotel....More

          Reviewed 5 February 2017

          The kitchenette in room was NOT properly cleaned (drawers dirty with some leftover something in them) the handles of the cupboards were sticky and gross. The room (a suite?) came with two bathrooms one of which did NOT have toilet paper. Asked for it twice...More

          Thank CCT-soccer
          Response from Manager_11525, Manager at Extended Stay America - North Chesterfield - Arboretum

          Thank you for taking the time to provide your feedback about our hotel. I am sorry to hear that your experience wasn’t satisfactory. Thanks to your comments, we will be all the issues you have mentioned. I am grateful for the feedback you provided so...More

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          About
          Amenities
          • Top amenities
          • Free Parking
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Self-Serve Laundry
          • Breakfast included
          • Meeting Rooms
          • Room amenities
          • Microwave
          Details
          • Price range
          • US$79 - US$106 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms ,
          • Suites
          • Number of rooms
          • 134
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Extended Stay, Booking.com, Priceline, Hotels.com, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - North Chesterfield - Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Virginia >
          • Richmond
          • Also Known As
          • Homestead Studio Suites Richmond / Midlothian Hotel Richmond ,
          • Extended Stay America Richmond
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          Traveller (11)
          Room & Suite (6)
          Dining (1)
          Hotel & Grounds (10)
          Bathroom (1)
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          Questions & Answers
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          Room Tips
          "Bring your own pillow."
          Read review
          "Second Floor rooms seem cleaner"
          Read review
          "Here is a tip. If you're considering this hotel, reconsider. This place is terrible."
          Read review
          "Rooms at a different hotel are highly recommended."
          Read review
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