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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (131)
Room & Suite (56)
Dining (17)
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23 Dec24 Dec
1 room, 2 adults, 0 children
Standard Room
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Certificate of Excellence
GreenLeaders Silver level
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Business Centre with Internet Access
Meeting Rooms
Hot Tub
Shuttle Bus Service
Wheelchair Access
Paid Internet
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
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Room features
Non-Smoking Rooms
Family Rooms
Refrigerator in room
Good to know
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Reviews (1,245)
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All reviews shula's restaurant the executive lounge great hotel shopping and restaurants business trip breakfast buffet wonderful stay fitness center definitely stay here again front desk staff indoor pool shuttle service conference accommodations starbucks virginia bellman
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21 - 25 of 1,240 reviews
Reviewed 30 September 2018

Even though we only stayed one night it was a great experience. The accommodations were above average in size. The bed was comfortable with nice linens. All the staff we encountered were pleasant, friendly and helpful. There's a Starbucks in the lobby and a good...More

Date of stay: September 2018
Thank Roma M
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 9 October 2018

Thank you for taking the time to share a review of your recent stay with us. We appreciate you selecting our hotel as your home away from home during your time here in the Richmond area. We are very fortunate to have a top notch...More

Reviewed 27 September 2018

Great hotel for business travelers. The staff is attentive and willing to accomodate last minute changes to reservations. Rooms are spacious, clean, and well-maintained. The hotel restaurant, Shula's Steakhouse, is one of the best in the area (although quite pricey). My only complaint is that...More

Date of stay: September 2018
Thank Will H
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 9 October 2018

This review is a great example of what Hilton Richmond Hotel & Spa strives for! We pride ourselves in our staff and their capacity for great, consistent, above and beyond service. I'm happy to hear that the accommodations exceeded your expectations. We look forward to...More

Reviewed 10 September 2018

This remains my favorite facility for my organization's conferences. It has a great location, easy to get to (and near some great shopping) and has ample self-parking. The rooms are spacious and the staff is efficient from check-in to check-out. The catering for large groups...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: September 2018
Thank LadyeJane
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Excellent review! On behalf of the entire staff here at the Hilton, we are very pleased you chose us for your business travels. Our hotel is a perfect fit for business travelers. We hope to see you again,soon.

Reviewed 28 August 2018 via mobile

Stayed twice in August. The rooms are very clean and nice amenities. There is a Shulas restaurant and Starbucks which we did not use. The staff is just awesome and the shuttle service great. We went to town center and the shuttle brought us there...More

Date of stay: August 2018
Thank lilliantempleton
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Superb review! Thank you so much for sharing your experience about your recent stay. We really appreciate your feedback as a return guest. It's wonderful to read that you enjoyed our facilities and services of the hotel. We look forward to welcome you back again...More

Reviewed 28 August 2018 via mobile

This hotel is situated in-between tons of shopping and restaurants. It was clean and the rooms were nice. The air conditioner was broken and they had to have it repaired and that made sleeping uncomfortable and the meeting rooms for the first couple hours. The...More

Date of stay: August 2018
Thank taram106
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Thank you very much for taking time to write such positive feedback in regards to your recent stay. We're so grateful you enjoyed the customer care service provided, and our facilities and the in house restaurant. I am glad to hear we were abou to...More

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Questions & Answers
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14 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
14 April 2018|
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Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
Room Tips
"The 8th floor features a lounge, free sodas & meeting space."
27 Oct 2018
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"Try to get on the eighth floor were the executive lounge is located"
20 Aug 2018
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"rooms are comfortable and clean"
13 Jul 2018
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"Ask about the view so you don't get the view of an ugly flat roof."
8 Jul 2018
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US$164 - US$322 (Based on Average Rates for a Standard Room)
hilton richmond hotel and spa / short pump
United StatesVirginiaRichmond
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