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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (130)
Room & Suite (56)
Dining (17)
Overview
Hotel website
12042 W Broad St, Richmond, VA 23233-7689 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (1,223)
There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
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Traveller rating
836
266
71
29
16
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LanguageEnglish
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836
266
71
29
16
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All reviewsthe executive loungeshula's restaurantgreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerdefinitely stay here againindoor poolshuttle servicedoreenconferenceconciergeaccommodationsstarbucksvirginia
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21 - 25 of 1,218 reviews
Reviewed 1 August 2018

The hotel entrance and lobby were inviting; the front desk staff were all extremely courteous and helpful; the in-room dining was also excellent. If time permits, definitely take time to indulge in a spa treatment!!

Review collected in partnership with Hilton Hotels & Resorts
Thank j0annealexander
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 17 August 2018

We are glad you enjoyed Shula's and your stay with us at the Hilton Richmond Hotel & Spa. Thank you for commenting on how you enjoyed our service and the spa. We hope to have the opportunity to host you again in the near future.

Reviewed 29 July 2018 via mobile

Clean, superior staff service and friendly. Super comfortable. In my top two choices in Richmond. Better and friendlier service than the Westin. Seemed sincere and genuine and rushed to serve! VERY accommodating!

Thank Greg P
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 17 August 2018

Wow! That's what we like to hear! Thanks for continuing to come stay with us, and thanks for the great review! Hope to see you again real soon!

Reviewed 25 July 2018

Couples retreat without the kids. We were fortunate enough to have this wonderful hotel only one and a half hours away from Hampton. We were able to stay close, but far enough away to enjoy a romantic weekend away from home.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jonathanromero
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 26 July 2018

Than you for taking the time to share your experience. I am very happy to hear that you liked our hotel and location. It is a very up and coming area and we are proud to be in the middle of it, with a great...More

Reviewed 25 July 2018

Close to shopping and restaurants, some within walking distance. Very clean property. Looked like it had a nice fitness center and pool but didn't use on my short visit. Would recommend to other travelers in the future.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jcrossan88
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 26 July 2018

This review is a great example of what Hilton Richmond Hotel & Spa strives for! We pride ourselves in our staff and their capacity for great, above and beyond service. I'm happy to hear that the accommodations exceeded your expectations. We look forward to your...More

Reviewed 13 July 2018

Outstanding service, room and overall space. I was a little surprised at how easily you could hear a conversation in the next room, but overall, fabulous place to stay. Comfortable. Clean. Friendly and helpful staff.

Thank family221
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 26 July 2018

We certainly try and surround our guests with the personal touches. We are proud to be here for you. I will certainly share your housekeeping kudos with our team. Thank you for your stay.

View more reviews
About
Description
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible ...More meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$173 - US$313 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$173 - US$313 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Photos
Traveller (130)
Room & Suite (56)
Dining (17)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Nearby
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Nearby AttractionsSee all 280 attractions in Richmond
Boomerang Air Sports
5 reviews
.26 km away
Short Pump Mall
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.84 km away
Richmond Funny Bone
39 reviews
.90 km away
Elizabeth Arden Red Door Spa
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Questions & Answers
Ask a question
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Try to get on the eighth floor were the executive lounge is located"
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"rooms are comfortable and clean"
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"Ask about the view so you don't get the view of an ugly flat roof."
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"Request an 8th floor room is available."
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