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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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998 Reviews from our TripAdvisor Community

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Showing 994: English reviews
Philadelphia, Pennsylvania
Reviewed 27 July 2016

Awesome stay Would definitely stay and recommend this hotel to all. My hall way was super quite which I loved and the f.o.h. staff greater me each time they saw me. Even the Houseman greated me throughout the day.

Review collected in partnership with Hilton Hotels & Resorts
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Thank 93darylm
Reviewed 27 July 2016

I occasionally stay in this hotel during my business trips to Richmond and the hotel is a very comfortable property. Additionally it is very close to good restaurants and shopping centres. I strongly suggest Hilton Short Pump.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Erdem U
Bedford, United States
Reviewed 27 July 2016

When we checked in, the staff was friendly and courteous. the room was very clean. The breakfast was very good. the mall nest to the hotel is very convenient. there is a shuttle to the mall. overall it was a great weekend getaway

Review collected in partnership with Hilton Hotels & Resorts
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Thank C Mahlon S
Richmond, Virginia
Reviewed 26 July 2016

Even though, we live in the next county from this hotel, we checked in due to multiple seminars and events during the PNAA Eastern Region Conference for 4 days (Thursday to Sunday). Right from the beginning, when we started planning for this event, the hotel was easy to work with. Jennifer Terkeltaub at this Hilton helped us out tremendously from...

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2Thank Rumy M
Reviewed 25 July 2016

My first time ever staying at a Hilton Hotel. It was a exceptional experience I enjoyed the hospitality service from the time of my check in to the last day of checking out guest services was busy but they made me feel special and made sure that they will be with me right away. The housekeeping staff did a wonderful...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 326annettej
Millersville
Reviewed 24 July 2016 via mobile

Hotel is new and very nice. Rooms are good, as is the service. The hotel is located in a newly constructed suburban shopping mall and surrounded by chain box stores, offices, and townhouses. Not super convenient for going into Richmond, but could be a good choice for a meeting point north of the city and close to major highways.

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Thank Maryland1traveler
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Maryland1traveler, Thank you for taking the time to share your review of our property. We appreciate your kind words about the condition of the hotel and the guest rooms. Our location provides our guests many shopping and dining options to enjoy which are easily accessible by our complimentary shuttle service that operates within a 3.5 mile radius of the hotel....

Alexandria, United States
Reviewed 24 July 2016

When I first started traveling to Glen Allen for business, I was not familiar with hotels in the area. A co-worker mentioned the Hilton and at first I was like - uh - no. I have always been (another brand) gal but from day one, I am exclusively a Hilton Short Pump gal! The addition of the on-site spa (albeit...

Review collected in partnership with Hilton Hotels & Resorts
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Thank Katherine G
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Katherine G., Thank you for taking a few moments out of your day to share your experience during your recent stay with us. We are glad that our property, its amenities, and our staff were able to win you over from the other brand you were accustomed to staying at. Aura Spa is a great way to wind down and...

Emporia
Reviewed 23 July 2016

This is our first stay at a Hilton and it was excellent. We were celebrating our 45th Anniversary and they had Champagne and chocolate cake with whipped cream and strawberries delivered to our room. The room was a Definite 10. Bed slept great and the bathroom was so spacious. The shower was the biggest I have ever seen. The staff...

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Thank oookay
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Oookay, Thank you so much for taking a few moments to share your wonderful review of your recent stay with us. First and foremost, Happy 45th Anniversary! I can't tell you how thrilled and honored my team and I are that you chose to celebrate such a milestone in your lives with us here at The Richmond Hilton Hotel &...

Scottsdale, Arizona
Reviewed 21 July 2016

I had a conference there but did get a chance to enjoy separate lunch, dinner and spa time. Lisa, the receptionists/office manager was AMAZING! "Sigh" was my massage therapist and was just outstanding. This place is super convenient to shopping, offsite restaurants and the canal area. Very nice place to stay albeit trip was work.

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Thank Shan143
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Shan143, Thank you for taking a few moments to share a review of your recent stay here with us. I am pleased to hear that your stay was a pleasant one. Most importantly you had the opportunity to relax and enjoy a massage in our spa. You were definitely in great hands with Lisa and the rest of our spa...

Boston, Massachusetts
Reviewed 21 July 2016

We were in the area for a youth sports tournament. Nice hotel. Rooms are generously sized, clean, and beds are comfortable. There are a lot of restaurants either within walking distance or a quick drive. Would stay again.

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Thank kreino

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Region: United States > Virginia > Richmond
Price Range: €165 - €302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Luxury Hotel in Richmond
#2 Green Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Hotel & Spa / Short Pump staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have pleasant views”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Ask for Executive Level”
 of 5 bubbles kingfriday_xiii, 6 Feb 2017 | Read review
“I didn't find it noisy anywhere.”
 of 5 bubbles PoppyC64, 3 Jan 2017 | Read review
“Rooms 818 - 822 are directly across from the Concierge Lounge.”
 of 5 bubbles Wolfpack81, 2 Jan 2017 | Read review
“We like the rooms on the back (facing away from Broad Street) - nicer views, in our opinion.”
 of 5 bubbles nycresident2010, 29 Dec 2016 | Read review
5 of 5