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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (130)
Room & Suite (56)
Dining (17)
Overview
Hotel website
12042 W Broad St, Richmond, VA 23233-7689 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
Additional information
Visit Hotel Website
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,228)
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1,223 results
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All reviews the executive lounge shula's restaurant great hotel shopping and restaurants business trip breakfast buffet wonderful stay fitness center definitely stay here again indoor pool shuttle service conference concierge accommodations starbucks virginia garage
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11 - 15 of 1,223 reviews
Reviewed 26 August 2018

The hotel was clean and the staff was friendly. Check in process was easy and staff was able to help with all my queries. Bus that dropped off to nearby locations was a great help. The spa was great, and worth every penny.

Review collected in partnership with Hilton Hotels & Resorts
Thank Gdmahtani
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Wow! Spectacular review. Thank you for your wonderful ravings about the Hilton. We are so pleased you enjoyed our customer care service from our staff members, and our beautiful Aura Spa.

Reviewed 22 August 2018

Stayed here for two nights for a business meeting. The staff was extremely courteous and prompt, the room was spotless and there are tons of restaurants, shopping and entertainment close by. Overall, a great stay!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Steve W
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Thank you very much for taking the time to express your satisfaction from your recent stay with us. We're so pleased you enjoyed the customer care service from our staff and the convenient location of the hotel. Thank you again for choosing the Hilton for...More

Reviewed 20 August 2018

I met up with my sisters & niece for a quick overnight stay to watch the new movie "Crazy Rich Asians". It was my first time staying at this Hilton property. The service here ranks up there. Was the service always perfect, no; however, the...More

Thank janf199
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Top notch review! Thank you so much for sharing your experience about your recent stay. We really appreciate your feedback. It's wonderful to read that you enjoyed our facilities and services of the hotel, especially Shenda, she is WONDERFUL. I apologize you had to see...More

Reviewed 20 August 2018

The hotel was great. Lobby Bar was very attractive, The executive lounge was one of the best I have seen at any Hilton, the staff in the lounge, Shandra in particular, was friendly, professional and a joy to deal with.More

Thank jpkast
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 12 September 2018

Spectacular comments. Thank you for sharing about your stay with us at the Hilton. We're so pleased you enjoyed your time with us, especially dining in our in-house restaurant, Shula's Steakhouse, and the executive lounge. Our team members work together efficiently and effectively to make...More

Reviewed 18 August 2018 via mobile

Attended my friends wedding and stayed the night. Very pricey but the apartment are larges with very comfy beds. Staff was very friendly and lovely. The wedding room was beautiful decorated and spacey. The food was lovely and great atmosphere. Would recommend to anyone wanting...More

Thank Zelda r
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About
Description
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible More meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair Access
Beachfront
Bar/Lounge
Breakfast included
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$172 - US$322 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Spa
,
Onsen
,
Luxury
,
Family
,
Romantic
Room types
Non-Smoking Rooms, Family Rooms, Suites
Number of rooms
254
Price range
US$172 - US$322 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Richmond Hotel And Spa / Short Pump
Location
United States > Virginia > Richmond
Photos
Traveller (130)
Room & Suite (56)
Dining (17)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Nearby
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Nearby RestaurantsSee all 1,806 nearby restaurants
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Nearby AttractionsSee all 285 nearby attractions
Boomerang Air Sports
5 reviews
.26 km away
Short Pump Mall
136 reviews
.84 km away
Aura Spa & Salon
11 reviews
.24 km away
Richmond Funny Bone
40 reviews
.90 km away
Questions & Answers
Ask a question
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Try to get on the eighth floor were the executive lounge is located"
jpkast
20 Aug 2018
Read review
"rooms are comfortable and clean"
family221
13 Jul 2018
Read review
"Ask about the view so you don't get the view of an ugly flat roof."
2virginiag
8 Jul 2018
Read review
"Request an 8th floor room is available."
AaronG662
11 Jun 2018
Read review
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