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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (130)
Room & Suite (56)
Dining (17)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star accommodation
All hotel details
Additional information
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,211)
There are newer reviews for Hilton Richmond Hotel & Spa / Short Pump
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Traveller rating
827
263
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29
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Show reviews that mention
All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerdefinitely stay here againindoor poolfront desk staffshuttle servicedoreenconferenceaccommodationsstarbucksvirginia
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11 - 15 of 1,206 reviews
Reviewed 2 weeks ago via mobile

I was able to secure a room at this hotel at the last minute. The hotel is beautiful. The lobby area is Grand (size). The Hotel staff was extremely helpful which I appreciate it. For me this was a huge step up from the Hilton...More

Thank Renea G
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Thank you for your visit and amazing review! We will share your wonderful feedback with our team who consistently strive to do as you noted for every one of our guests. We hope to see you back again soon

Reviewed 2 weeks ago

Couples retreat without the kids. We were fortunate enough to have this wonderful hotel only one and a half hours away from Hampton. We were able to stay close, but far enough away to enjoy a romantic weekend away from home.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jonathanromero
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Than you for taking the time to share your experience. I am very happy to hear that you liked our hotel and location. It is a very up and coming area and we are proud to be in the middle of it, with a great...More

Reviewed 2 weeks ago

Close to shopping and restaurants, some within walking distance. Very clean property. Looked like it had a nice fitness center and pool but didn't use on my short visit. Would recommend to other travelers in the future.More

Review collected in partnership with Hilton Hotels & Resorts
Thank jcrossan88
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

This review is a great example of what Hilton Richmond Hotel & Spa strives for! We pride ourselves in our staff and their capacity for great, above and beyond service. I'm happy to hear that the accommodations exceeded your expectations. We look forward to your...More

Reviewed 4 weeks ago

Outstanding service, room and overall space. I was a little surprised at how easily you could hear a conversation in the next room, but overall, fabulous place to stay. Comfortable. Clean. Friendly and helpful staff.

Thank family221
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

We certainly try and surround our guests with the personal touches. We are proud to be here for you. I will certainly share your housekeeping kudos with our team. Thank you for your stay.

Reviewed 4 weeks ago

The Hilton Richmond Hotel & Spa/Short Pump is a very nice hotel. It is so clean and up scale. The restaurant is so elegant and the food is so good. The crab cakes is very season to perfection. I would recommend this hotel to my...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank martinagravett
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 2 weeks ago

Thank you for such a kind review. Shula's lounge is a great alternative to the restaurant, lighter fare and prices (same Crab Cakes). We look forward to your next stay with us!

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$162 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$162 - US$322 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Family Rooms, Suites
Photos
Traveller (130)
Room & Suite (56)
Dining (17)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"rooms are comfortable and clean"
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"Ask about the view so you don't get the view of an ugly flat roof."
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"Request an 8th floor room is available."
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"Room was at rear of the building, overlooked roadways. No noise, but f you want a pretty view, specify that..."
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