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4/2/2018 5/2/2018
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    Hilton Richmond Hotel & Spa / Short Pump

    12042 W Broad St, Richmond, VA 23233-7689
    +1 855-605-0316
    Hotel website
    Lowest prices for your stay
    4/2/2018 5/2/2018
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    Traveller (129)
    Room & Suite (34)
    Dining (18)
    • Excellent71%
    • Very good21%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Free Shuttle or Taxi Services
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
    Offers from Hilton Richmond Hotel & Spa / Short Pump
    Special Offer: Double Points, Every Stay
    Hotel deals
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (1,146)
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    1 - 5 of 1,141 reviews

    Reviewed 5 days ago

    The hotel is an overall good choice. The bar and restaurant are sub-par for service but the quality of food is very good. The rooms were clean and efficient and the staff at the front desk were very friendly.

    Review collected in partnership with Hilton Hotels & Resorts
    Thank joshuapQ8858OM
    Hotel's Favourite
    Reviewed 2 weeks ago

    This Hilton hotel is convenient to many hotels, highways, and other activities. The staff here is so supportive and well-trained and really handled our expedia made reservation and Hilton Honors benefits well. The Hilton lounge was nice...food was standard but disappointed it was closed on...More

    Thank Scott H
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 5 days ago

    Thank you for taking the opportunity to share a review of your recent stay with us on Tripadvisor.I am pleased to hear that you enjoyed your stay and were able to visit the executive lounge during your time here with us, sorry we currently do...More

    Reviewed 1 week ago

    The heat barely functioned, the sink dispensed either cold or scalding hot water with nothing in between, and the pillows were the worst I've ever had in a hotel room. All in all I would say that this place needs to spend less money on...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank aguyfromaplace
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 5 days ago

    Thank you for taking a few moments to share a review of your recent stay with us. I am concerned to hear that our hotel was unable to impress someone with such high standards and expectations. We are very fortunate to have a beautiful facility,and...More

    Reviewed 1 week ago

    Hotel and staff were excellent. Lack of dining options... Starbucks/Gift Shop in the lobby closed at 1PM daily, leaving Shula's as the only option for food. Shula's dinner is great (breakfast and lunch aren't worth the steakhouse price). Shula's bar/lounge is noisy from the lobby...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank R4542WYrussellb
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 5 days ago

    I appreciate the time you took to fill out a review. It is tough to keep any part of building warm with the unusually cold temperatures in Virginia, I apologize for not being able to keep you comfortable during your meal. I will address you...More

    Reviewed 2 weeks ago

    This hotel is in the perfect location for a visit to Short Pump Center. Staying here is a pleasure. The staff is very efficient at check in and departure and quite helpful with information and requests. The rooms are clean and comfortable and most importantly,...More

    Review collected in partnership with Hilton Hotels & Resorts
    Thank Diane M
    Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 5 days ago

    I am very happy to hear that you liked our hotel and location. It is a very up and coming area and we are proud to be in the middle of it, with a great hotel and team!

    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Shuttle Bus Service
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Heated pool
    • Indoor pool
    • Hot Tub
    • Price range
    • US$138 - US$258 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Richmond
    • #1 Business Hotel in Richmond
    • #2 Green Hotel in Richmond
    • #2 Luxury Hotel in Richmond
    • #4 Family Hotel in Richmond
    • #6 Romantic Hotel in Richmond
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 254
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Priceline, Orbitz, TripOnline SA, HotelQuickly, Cancelon and getaroom.com so you can book your Hilton Richmond Hotel & Spa / Short Pump reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Hilton Richmond Hotel And Spa / Short Pump
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    Traveller (129)
    Room & Suite (34)
    Dining (18)
    Pool & Beach (11)
    Hotel & Grounds (83)
    Bathroom (25)
    Business Centre & Event Rooms (10)
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    8 May 2017|
    AnswerShow all 6 answers
    Response from Steve K | Property representative |
    Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
    Jim P
    9 April 2017|
    AnswerShow all 2 answers
    Response from redward2016 | Reviewed this property |
    You would have to contact the hotel directly. I'm a private reviewer not an employee of the hotel.
    Sally H
    26 February 2017|
    AnswerShow all 2 answers
    Response from Lawrence W | Reviewed this property |
    I would not know.
    Room Tips
    "Top floor."
    Read review
    "Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
    Read review
    "Executive level"
    Read review
    "Executive floor - nice view and perfect room"
    Read review
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