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Hilton Richmond Hotel & Spa / Short Pump

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Hilton Richmond Hotel & Spa \/ Short Pump
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981 Reviews from our TripAdvisor Community

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Showing 977: English reviews
Las Vegas, Nevada
Reviewed yesterday NEWvia mobile

I stayed with work for the week. Everyone was very accommodating. The room was nice (old iPod style alarm clock). The TV connected nicely to Netflix on the Roku we brought, and that was with the free wifi. Overall nice stay, will return when I am back in town.

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Thank Alan R
HOTEL’S FAVOURITE REVIEW
Reviewed 15 November 2016 via mobile

Stayed to the Hilton in Richmond Virginia and immediately felt comfortable where we were. The hotel was very clean and the staff was very friendly and accommodating. Loved that the hotel wasn't like any other hotel. Rooms were immaculately clean and the beds were very comfortable. Food was a bit pricey but very good. Would highly recommend!!!

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1Thank Fred Eric V
About Hotel's Favourite Review
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Fred Eric V, Thank you for taking a few moments to share your review your recent stay with us at The Richmond Hilton Hotel & Spa @ Short Pump. I am thrilled to hear that our team took excellent care of you during the time that you spent here with us. Our housekeeping team members take great pride in our...

Williamsburg, Virginia
Reviewed yesterday NEW

Where do I start? My spouse brought me here for our anniversary weekend get- away. We both work full time and have a business that we run together, so we rarely get a day off. This was our first day off in about a month. We arrived on a Saturday in mid-February 2:30ish and checked into our room on the...

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Thank TreeserReeser
Reviewed 2 days ago NEW

The Short Pump Hilton is relatively new, located in the western Richmond suburb called Short Pump. The hotel is standard Hilton, which means comfortable, clean rooms with all the amenities a business traveler needs (nice bed, good sheets and towels, and Hilton has great toiletries). This hotel is off the interstate a little, and can be a bit tricky to...

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Thank 18554travel
Orange, United States
Reviewed 2 days ago NEW

Great experience during our stay. We felt safe, welcome, and served well. Staffs have shown professionalism and attentive to customer's needs. we would return to this hotel in another opportunity. Thank you!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 63wilfredog
Salem, Virginia
Reviewed 4 days ago NEW

Great location, but was a little hard to see from Broad St. My gps didn't show turn into road so went by it because couldn't see street numbers. Desk personnel were very helpful and provided directions to nearby church. Thought dining prices were high. Good variety and recommends from bartender. I didn't do booking, but hope agent books again.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bob V
Floyd, Virginia
Reviewed 6 days ago NEW

Great hotel but a little pricey for my budget. I would definitely stay here again if I could. 3 minutes to Short Pump mall. Easy to find. I would recommend to a friend. Very clean room and nice bed. Why don't hotels put fans in their bathrooms?

Review collected in partnership with Hilton Hotels & Resorts
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Thank Z462USsusanf
Richmon
Reviewed 6 days ago NEW

Excellent service this day and every other I have stayed at this location. I love it and wouldn't stay anywhere else.. Busy Valentines Day weekend and was treated like a queen. Love this place and stay here all the time.

Review collected in partnership with Hilton Hotels & Resorts
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Thank MsRONDON
New York City, New York
Reviewed 6 days ago NEW

My first time staying at this hotel and I must say it was absolutely wonderful. Check-in was quick. All staff members are friendly, property is very clean and quiet. Lobby is ample for big groups. They have a shuttle van that will transport you to nearby locations. They have a tasty steakhouse in hotel lobby along with a quick breakfast...

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Thank Yaji617
Vienna, Virginia
Reviewed 1 week ago

The spa experience is always excellent. When I stay at this hotel I always book at least two hours of Aura spa care. In addition, the food and wine in the bar are very good. This time I had steak, asparagus, and garlic mashed potatoes with a robust red wine. Yum!

Review collected in partnership with Hilton Hotels & Resorts
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Thank reviewsrfun
Steve K, General Manager at Hilton Richmond Hotel & Spa / Short Pump, responded to this review

Greetings Reviewsrfun, Thank you for taking the opportunity to share a review of your recent stay with us. Our property is fortunate to be able to offer our guests world class amenities such as the Shula's American Steakhouse located in our lobby and the Aura Spa located in our hotel. Both locations offer our guests the world class hospitality and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of our 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality. From spacious workspaces with ergonomic chairs to the 42-inch high definition televisions to the Hilton Serenity Bed Package(R), guests will find a comfortable home away from home. ... more   less 

Additional Information about Hilton Richmond Hotel & Spa / Short Pump

Address: 12042 W Broad St, Richmond, VA 23233-7689
Region: United States > Virginia > Richmond
Price Range: €167 - €303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Hotel & Spa / Short Pump 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Hilton Richmond Hotel And Spa / Short Pump
Hotel Style:
#1 Spa Hotel in Richmond
#1 Business Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Hotel & Spa / Short Pump staff and other travellers.
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Questions? Get answers from Hilton Richmond Hotel & Spa / Short Pump staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have pleasant views”
 of 5 bubbles 18554travel, 18 Feb 2017 | Read review
“Ask for Executive Level”
 of 5 bubbles kingfriday_xiii, 6 Feb 2017 | Read review
“I didn't find it noisy anywhere.”
 of 5 bubbles PoppyC64, 3 Jan 2017 | Read review
“Rooms 818 - 822 are directly across from the Concierge Lounge.”
 of 5 bubbles Wolfpack81, 2 Jan 2017 | Read review
“We like the rooms on the back (facing away from Broad Street) - nicer views, in our opinion.”
 of 5 bubbles nycresident2010, 29 Dec 2016 | Read review
5 of 5