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Hilton Richmond Hotel & Spa / Short Pump

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Traveller (129)
Room & Suite (60)
Dining (19)
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Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
4 Star Hotel
All hotel details
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Richmond Hotel & Spa / Short Pump
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (1,169)
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1,164 results
Traveller rating
798
253
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29
16
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798
253
68
29
16
Show reviews that mention
All reviewsshula's restaurantthe executive loungegreat hotelshopping and restaurantsbusiness tripbreakfast buffetwonderful stayfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergeaccommodationsstarbucks
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1 - 5 of 1,164 reviews
Reviewed yesterday via mobile

Visit Short Pump frequently, so I have staid at several of the local hotels. This place is definitely one of the best. It is close to the shopping area. Parking is free. The rooms are large and well appointed. Everything was clean and functional. Front...More

Thank FTellian
Hotel's Favourite
Reviewed 31 January 2018 via mobile

Hosted a 75th birthday family get-together at Hilton Richmond Short Pump this past weekend. Had several requests when made reservations to accommodate 3 families including 2 young grandsons. Every one was met. The accommodations were exceptional—and very clean. Always love the new bedcover for each...More

Thank 103Stephanie
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018

Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. We are pleased to hear that you enjoyed the time that you spent here with us. Our housekeeping team works extra hard to make sure that...More

Reviewed 3 days ago

I choose this hotel because I wanted the convenience of an on-site spa (see separate review for the spa). The hotel is very nice and we had a great stay. The pool area is nice and clean; however the hot tub was closed and I...More

Thank Melissa_and_RobertP
Reviewed 1 week ago

Great experience this time while at the Hilton Short Pump. Much cleaner room. The only complaint I have is that I wish they had an exhaust fan in the bathrooms. Without one, it makes it difficult seeing the mirror when you come out of the...More

Review collected in partnership with Hilton Hotels & Resorts
Thank V7124GMyvonneb
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 1 week ago

We are very fortunate to have a top notch team of hospitality professionals assembled at our property to provide our guests with a level of unparalleled service that our guests have come to expect from Hilton. Our housekeeping team does a phenomenal job of keeping...More

Reviewed 2 weeks ago

I stayed at this property the other week while working for Dominion Energy at North Anna Power Station. It was an emergency job and Dominion pulled out all of the stops for us. We first flew in a chartered private jet(which will probably be the...More

Thank Zachery D
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 1 week ago

Thank you for taking a few moments to share a review of your recent stay with us on Trip Advisor. I am very pleased to hear that our staff took excellent care of you during your stay with us. We are very fortunate to have...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$144 - US$275 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Richmond
#1 Spa Hotel in Richmond
#2 Green Hotel in Richmond
#2 Luxury Hotel in Richmond
#4 Family Hotel in Richmond
#6 Romantic Hotel in Richmond
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (129)
Room & Suite (60)
Dining (19)
Pool & Beach (11)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Tim B | Reviewed this property |
Btw. The bar area is very nice. Very enjoyable and the food is great. Relaxing. Very classy.
1
Vote
Miles2Go2013
14 April 2018|
AnswerShow all 3 answers
Response from Work2Play_11 | Reviewed this property |
Yes. The hours do vary and the time that "hot food" and the "bar" is open does vary.
0
Votes
tim90nyc
8 May 2017|
AnswerShow all 6 answers
Response from Steve K | Property representative |
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
0
Votes
Room Tips
"Become a Hilton Honors Member and you will be reconginzed and placed on the seventh floor and above."
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"Executive level"
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"Executive floor - nice view and perfect room"
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"Bring your own pillows!"
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