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All reviewsshula's steakhousethe executive loungegreat hotelshopping and restaurantsgreat staybusiness tripbreakfast buffetlove this hotelfitness centerenjoyed my staydefinitely stay here againshuttle serviceindoor pooldoreenconferenceconciergestarbucks
This is conveniently located next to Short Pump Mall. The hotel has a shuttle and there are plenty of restaurants in the area. All of the staff were very helpful and friendly. Maggie at check-in remembered and called me by name for my entire 3...More
Hosted a 75th birthday family get-together at Hilton Richmond Short Pump this past weekend. Had several requests when made reservations to accommodate 3 families including 2 young grandsons. Every one was met. The accommodations were exceptional—and very clean. Always love the new bedcover for each...More
Response from Steve K, General Manager at Hilton Richmond Hotel & Spa / Short PumpResponded 8 February 2018
Thank you for taking a few moments to share a review of your recent stay with us on Tripadvisor. We are pleased to hear that you enjoyed the time that you spent here with us. Our housekeeping team works extra hard to make sure that...More
I stayed at the hotel for a conference and was impressed by the friendliness of the staff. Everyone I saw greeted me politely. We had several buffet meals over the course of two days and the food was quite good. I typically find most buffets...More
Was really impressed with my large modern room and also with the shuttle bus to get me to work and back. The food was excellent in Shula’s restaurant although I found breakfast only average (and had to ask for milk for my tea at least...More
The Hilton Member benefits at this hotel are brilliant. Best food ever. Perfect stay. Love the keyed elevator to each floor. Super quiet halls and cozy bed made for great sleep every night. Staff members were eager to be of assistance.
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Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare... More
Unfortunately we do not offer a complimentary shuttle to or from the airport. The airport is located 23 miles from our property via Interstate 64 or 29.2 miles from our property via Interstate 295. The average taxicab fare is between $60 and $75 depending on the route. The average executive sedan service charges around $95 all inclusive. Uber and Lyft tend to be around the $40.00 to $45.00 price range. Our complimentary shuttle operates within a 3.5 radius of the hotel from 7 am to 11 pm daily. We also transport guests to and from the Capital One Westcreek Campus and The Markel Corporate offices on Highwoods Parkway.