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Country Inn & Suites By Carlson, Richmond West at I-64

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#23 of 79 Hotels in Richmond
Certificate of Excellence
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Country Inn & Suites By Carlson, Richmond West at I-64
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524 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Richmond West at I-64
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Showing 521: English reviews
Reviewed 4 January 2016 via mobile

Husband booked this trip for me as my Christmas gift. We get here to check in and the clerk Stacey checks us in under the wrong name, and we caught this because she kept telling us we only booked one night and we had booked two. She never checked my husband's ID just asked for his name and address, this...

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Helpful?
1Thank Kim M
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Kim: My sincere apologies for your experience with our hotel. As you can see from previous TripAdvisor ratings this is not a normal experience at our hotel, however I would like to speak further with you as the credit was issued during a holiday and may take a moment for your bank to allow it to go through. Please reach...

Madison, Wisconsin
Reviewed 1 January 2016

Loud neighbors (it was new years eve)...contacted the front desk 3 times, to no avail. I was ready to contact the police; Breakfast was tolerable. Will be contacting the owner for additional input to him or her about the experience, would (obviously) not recommend Inn.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank mikael s
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

My sincere apologies for your new years eve neighbors and the experience you encountered at our hotel. Feel free to reach out to my either by email or phone at 804.755.6605/ Christopher@jphospitality.com and I would like to speak further with you regarding your experience. It is our goal for all of our valued guest to feel warm and welcomed when...

Collingswood, New Jersey
Reviewed 29 December 2015

We stayed in this hotel for 2 nights and it was just fine. The room was clean, quiet and a warm reception area. There was a refrigerator and Microwave oven in the room. It offers free WIFI. The staffs were nice. The breakfast wasn't up to the mark. There was less items to choose from. This hotel is quite closer...

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Helpful?
Thank mikiatnet
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for your stay. I appreciate hearing your feedback and would like to hear more feedback regarding the breakfast. Please email me at Christopher@JPHospitality.com and let's talk further! We look forward to your return and thank you again for your time. Happy New Year from the Country Inn and Suites Richmond West.

Mebane, NC
Reviewed 23 December 2015

Paid just about $10 or so more for a suite which had 2 doubles in one room, and a living area with sofa(bed) in the other. Customer service was excellent. I like the County Inn/Suite chain, and must say the breakfast here was below par for other Country Inn/Suites I have stayed. All of the eggs had ham in it,...

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Thank NorthCarolina621
Centreville, United States
Reviewed 22 December 2015

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Stella S
Harrisonburg, Virginia
Reviewed 18 December 2015

The hotel has a wonderful lobby and outgoing staff. The rooms were more than comfortable. Breakfast was scrumptious. It was one of the nicer hotels that we've stayed in at this price. It was add excellent value.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank cmweiss777
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for your beautiful words and we appreciate them so much! Our team does an outstanding job and this is wonderful to hear! Happy Holiday's from our home to yours. Christopher Thomas-General Manager and Staff of the Country Inn Richmond West

North Fort Myers, Florida
Reviewed 9 December 2015

We stopped here overnight as we headed north. What a pleasant surprise! Check in was a snap! Our room was clean and super quiet! Breakfast included eggs, bacon, home fries, waffles, sweet rolls, bagels, and cereal. A small indoor pool was also available as an added bonus. Nothing overly fancy here, but still a really nice updated clean hotel for...

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Thank Docksider
CRTGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for the kind words! We truly enjoyed having you stay with us and we welcome you back anytime! Happy holidays and safe travels from the staff of the Country Inn and Suites Richmond West

Charlottesville, Virginia
Reviewed 4 December 2015

Excellent staff (social and friendly), immaculate accommodations (room, hotel and facilities), and great location (right between short pump and downtown rva). Helpful with directions and with anything else that was needed.

Review collected in partnership with Country Inns & Suites By Carlson
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Thank Hartwelln
VictoriaFGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for the kind words! We are truly excited to hear them as our staff has been working extra hard to achieve success! Enjoy your travels and please come back to visit us soon! Happy Holiday's from the staff and mgmt of the Country Inn!

Reviewed 3 December 2015

In town for one night due to professional development course. Picked this hotel because of the location and the reviews. I was not disappointed! The check-in desk staff were courteous and friendly, the room was fairly big, the bed was comfy, and the TV had many channels. The gym was quite small, but breakfast was big! Views were nothing to...

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Helpful?
Thank Bari S
VictoriaFGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for your kind words! We truly do appreciate them! Have a wonderful Holiday Season and we hope you return to visit us soon! Hospitably, Christopher Thomas, General Manager and Staff of the Country Inn-Richmond West

Stroudsburg, Pennsylvania
Reviewed 29 November 2015 via mobile

Clean room and easy access to dinner and shopping. These add was nice and helpful. It appears to be very busy holiday weekend and was handled well. The only compliant I would have is that the coffee was horrible and that the steward in the breakfast area did not speak English.

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Thank KingofCherryValley
VictoriaFGM, General Manager at Country Inn & Suites By Carlson, Richmond West at I-64, responded to this review

Thank you so much for the feedback, we value your opinion and hope that you have a safe and happy holiday season. Kindest regards, Christopher Thomas-General Manager and Staff of the Country Inn and Suites Richmond West.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located off of I-64 and just minutes from historic downtown Richmond, the Country Inn & Suites Hotel Richmond, VA offers guests comfortable accommodations and signature Southern hospitality. Our Richmond lodging features all of the services and amenities that guests expect from a quality hotel, including a Business Center, Fitness Center, wired and wireless Internet access and an indoor heated pool and spa. For added convenience, our hotel near the University of Richmond is just minutes from several local attractions. Our top-notch services and prime location make the Country Inn & Suites the perfect hotel for your trip to Virginia. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Richmond West at I-64

Address: 8010 West Broad Street, Richmond, VA 23294
Region: United States > Virginia > Richmond
Price Range: €79 - €133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Richmond West at I-64 3*
Number of rooms: 71
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Also Known As:
Country Inn & Suites By Carlson, Richmond West At i-64 Hotel Richmond
Country Inn And Suites By Carlson, Richmond West At i-64
Hotel Style:
#12 Romantic Hotel in Richmond
#14 Family Hotel in Richmond
#14 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and other travellers.
2 questions
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Canton, Ohio
3 months ago
Roanoke, Virginia

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Questions? Get answers from Country Inn & Suites By Carlson, Richmond West at I-64 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the ice vending machine!”
 of 5 bubbles colleenw911, 6 Nov 2016 | Read review
“They offer a bereavement rate.”
 of 5 bubbles GrampyW, 12 Oct 2016 | Read review
“1st floor great for access to pool and breakfast”
 of 5 bubbles Shendon, 17 Aug 2016 | Read review
“stay away from the end were the ice machines are”
 of 5 bubbles tricia__h4121, 20 Jun 2016 | Read review
“Don't book a room here!”
 of 5 bubbles webber31167, 17 Jun 2016 | Read review
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