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Country Inn & Suites by Radisson, Richmond West at I-64, VA

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Traveller (57)
Room & Suite (34)
Dining (2)
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Overview
  • Excellent52%
  • Very good27%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“room was clean”(51 reviews)
“front desk”(73 reviews)
“broad street”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from Country Inn & Suites by Radisson, Richmond West at I-64, VA
Special Offer: Stay 2, Get $25 Gift Card
Hotel deals
Offers from Country Inn & Suites by Radisson, Richmond West at I-64, VA
Special Offer: Stay 2, Get $25 Gift Card
Hotel deals
You may also like:
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Nearby Hotels
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (653)
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650 results
Traveller rating
327
178
80
35
30
Traveller type
Time of year
LanguageEnglish
327
178
80
35
30
Show reviews that mention
All reviewsroom was cleanfront deskbroad streetfree cookiesoatmealhot itemsindoor poolthe breakfast areawaffle makerliving roomrestaurants and shoppingtwo queen bedsgreat place to staythe staff was friendly and helpfulnice sizewill stay there againnice stay
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1 - 5 of 650 reviews
Reviewed 1 week ago

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Review collected in partnership with Country Inns & Suites By Radisson
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Radisson
Reviewed 4 weeks ago

1. Couch uncomfortable: Cushions in couch worn-out and didn’t fit couch. Sat down and can feel pull out bed underneath. It felt like my wife and I could fall though. The arm of the couch was very hard. We needed to use a pillow to...More

1  Thank rocklnder
Response from KNJGM, General Manager at Country Inn & Suites by Radisson, Richmond West at I-64, VAResponded 4 weeks ago

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize for the noise during your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us...More

Reviewed 4 weeks ago via mobile

Staying at this Carlson during a one week Richmond visit. If you are looking for a hotel where nothing works as it should, then this is your place. I usually write my reviews after my visit is complete, but I am hoping to save others...More

2  Thank IraNan
Response from KNJGM, General Manager at Country Inn & Suites by Radisson, Richmond West at I-64, VAResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review your stay at our hotel. I was unhappy to read that your stay with us was not as enjoyable as it should have been. I do apologize for the inconveniences you experienced while here. I...More

Reviewed 14 April 2018

On a recent road trip from Williamsburg to Detroit, we decided to stretch our drive into the night. At around 8PM, we used Priceline to find a hotel for the night. Using the Express Deal function on the Priceline app, we were matched with this...More

1  Thank IMFLYBOY
Response from KNJGM, General Manager at Country Inn & Suites by Radisson, Richmond West at I-64, VAResponded 15 April 2018

Dear Guest, We want to extend our sinceriest apology for the negative experience you had at our hotel. We pride ourselves in maintaining the highest quality standard for our guest. We hope that you will give us an opportunity to exceed your expectations. I would...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$93 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Family Hotel in Richmond
#14 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$145 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Richmond
#12 Romantic Hotel in Richmond
#14 Family Hotel in Richmond
#14 Business Hotel in Richmond
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (57)
Room & Suite (34)
Dining (2)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
batgirljami
25 September 2016|
AnswerShow all 3 answers
Response from JPManagement | Property representative |
No, I apologize but we do not allow pets of any size inside the hotel
0
Votes
SUNSHINEFEB1941
29 September 2015|
AnswerShow all 3 answers
Response from KNJGM | Property representative |
Good Morning, At the Country Inn & Suites, West End. We do have refrigerators and microwaves in all the guest rooms. Please if you have any more question please call me directly at (804)755-6605. Thank you, Victoria... More
0
Votes
Room Tips
"Avoid this hotel. It is filthy and poorly operated."
Read review
"Your choices are the street or parking lot views...my room was facing the street and was very quiet."
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"Use a coupon from the Visitor's Center for the best rate."
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"location and top notch facilities complimented by attentive staff. breakfast is pretty good too."
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