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07/05/2017 08/05/2017
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    HYATT House Richmond-West

    11800 W Broad St Ste 1098, Richmond, VA 23233-7927
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$154*View Deal
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Hilton Richmond Hotel & Spa / Short Pump
    1,020 reviews
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    The Jefferson Hotel
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    The Westin Richmond
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    Overview

    • Excellent66%
    • Very good24%
    • Average5%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “fire pit” (67 reviews)
    “corner suite” (33 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from HYATT House Richmond-West
    Special Offer: Save up to 10% off
    Hotel deals
    Hilton Richmond Hotel & Spa / Short Pump
    1,020 reviews
    #4 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    671 reviews
    #3 of 81 hotels in Richmond
     
    The Jefferson Hotel
    1,189 reviews
    #1 of 81 hotels in Richmond
     
    The Westin Richmond
    675 reviews
    #2 of 81 hotels in Richmond
     
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 5 September 2016 via mobile

    Very nice, modern hotel. Had a lovely dinner in the restaurant downstairs one evening. My food was prepared to perfection. The bathroom was spacious with counter space and the beds were comfortable. I ordered room service as well. The server was polite. Wish I could've...More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear 63courtneyr, I greatly appreciate the wonderful review. Our H bar menu has a nice variety so there is something for everyone. I am pleased it met your expectations. Our spacious rooms are designed to be comfortable and make you feel at home. Thank you...More

    Reviewed 4 September 2016

    I went to Richmond from DC to meet a friend from NC. WELL... parking was different because the hotel was on a mall parking lot BUT that turned out to be a wonderful location. Shopping and restaurants in walking distance. I was a little bummed...More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear Angela C, Meeting with friends is always exciting but the best place to meet is at our hotel. There is an abundance of places throughout the hotel for a rendezvous. Two of the prime places are the fire pit by the pool or our...More

    Reviewed 3 September 2016

    Nice hotel and location ...staff was very nice. Great location within short pump mall. Would definitely stay here again. The room was very clean and the bed was comfortable. They even loaned us a charger to use for our phones ... Nice touch!!More

    Review collected in partnership with Hyatt Hotels
    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear 115lj106, Thank you for taking the time to review our hotel. I am pleased you found our Borrows menu useful. It certainly comes in handy for things forgotten such as phone chargers. Thank you for choosing our hotel. I am delighted you enjoyed your...More

    Reviewed 3 September 2016

    This Hyatt is actually in a good location at the Short Pump Town Center. We were on a youth soccer tournament weekend, and were required to book through a travel agent, and this was the choice of the team manager. Good place for teen boys...More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear Greg L, I sincerely apologize you were disappointed with your room accommodation. We do not have queen suites at our property but we do have a standard room with two queen beds. Please know we would have been more than happy to change your...More

    Reviewed 2 September 2016

    Get the corner suite with the tub, instant couples therapy!! Great location in short pump, can walk to many places. It was so quiet, perfect for a quick getaway!! Super comfortable, good breakfast, and helpful staff.More

    Helpful?
    Response from HhRichmondGM, General Manager at HYATT House Richmond-West

    Dear blerdawakened, I am very happy you like our tub! The entire room speaks for itself so the room is a must! Overall, our location is perfect for couples or for anyone that enjoys a night away. It was a pleasure to have you as...More

    Hilton Richmond Hotel & Spa / Short Pump
    1,020 reviews
    #4 of 81 hotels in Richmond
     
    Hampton Inn & Suites Richmond/Glenside
    671 reviews
    #3 of 81 hotels in Richmond
     
    The Jefferson Hotel
    1,189 reviews
    #1 of 81 hotels in Richmond
     
    The Westin Richmond
    675 reviews
    #2 of 81 hotels in Richmond
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Restaurant
    Details
    • Price range
    • US$135 - US$253 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Richmond
    • #5 Family Hotel in Richmond
    • #7 Business Hotel in Richmond
    Photos
    Traveller (124)
    Room & Suite (66)
    Dining (13)
    Pool & Beach (6)
    Nearby
    Nearby Hotels
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    Nearby Restaurants
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    Cooper's Hawk Winery & Restaurant
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    Nearby Attractions
    Short Pump Mall
    96 reviews
    .15 km away
    The Halligan Bar & Grill - Short Pump
    13 reviews
    1.57 km away
    Richmond Funny Bone
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    .13 km away
    Elizabeth Arden Red Door Spa
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    Questions & AnswersAsk a question
    jodyk989
    I was wondering what kind of pillow options you have? I am also wondering what kind of mattress pad is on the bed, it was very comfortable.
    19 November 2016|
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    Kristine K
    the comfort of the pull of the couches?
    16 November 2016|
    Answer Show all 5 answers
    Response from tncutt | Reviewed this property |
    Sorry - I didn't use them either.
    0
    Votes
    cktrio
    Will the pool be open in March?
    25 October 2016|
    Answer Show all 3 answers
    Response from HhRichmondGM | Property representative |
    Hi cktrio! Our pool is seasonal and unfortunately we don't typically open it until the weather gets warmer and is consistently warm. In the past we've opened it mid-April, but always open by Memorial Day weekend. Thanks... More
    1
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    Room Tips
    "Cincierge or Executive floor"
    Read review
    "We stayed on the second floor near the pool and gym. great location"
    Read review
    "End of hall on any floor."
    Read review
    "great for traveling with families: ask for double queen room connected to king suite"
    Read review