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Hyatt Place Richmond Airport

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Hyatt Place Richmond Airport
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346 Reviews from our TripAdvisor Community

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Showing 339: English reviews
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Richmond, United States
Reviewed 1 week ago

This hotel provided a very reasonable stay and our room was clean and the service was good. They had a very good breakfast that included real eggs and greek yogurt with fruit for my gluten free wife. Those options are rare in our travels. Kelsey did a great job taking our reservation, checking us in, and answering our questions!

Review collected in partnership with Hyatt Hotels
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Thank G5652EDandrewj
Georgia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Checked into the Hyatt place and found the staff to be very helpful and friendly. The rooms were clean. We were greeted warmly and given the basic information on the area and its attractions. Plenty of shopping and places to eat within walking distance. Would definitely recommend this hotel.

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Thank Tee J
About Hotel's Favourite Review
Hampton, Virginia
Reviewed 2 weeks ago

We stay in hotels quite often during the year and this rated as one of our best stays. Those working in reception were very friendly and helpful. We will definitely stay here again. The addition of the breakfast was a pleasant surprise. The location added a great deal to our experience. A

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Thank smiles4hisglory
Kissimmee, Florida, United States
Reviewed 2 weeks ago

The rooms were gorgeous and very clean. The staff was extremely friendly and it was a great value!! We will be back every year!! The breakfast was great and it is within walking distance of stores and restaurants.

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Thank Kelly C
Fredericton, Canada
Reviewed 2 weeks ago

This hotel was clean and seemed new. The rooms were very big. Unfortunately the pool was not working and the elevators were extremely slow. The breakfast was great and staff were friendly. Great location.

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Helpful?
Thank TravelMama110514
NICK P, Manager at Hyatt Place Richmond Airport, responded to this review

Dear TravelMama110514, Thank you for your feedback about your recent stay with us. Unfortunately a group of guests had damaged the pool to an extent it would have been unsafe for us to allow anyone in there. We had to repair the damage and wait to make sure the pool was safe for recreation. I would like to apologize that...

Chester, VA, United States
Reviewed 2 weeks ago

Hotel was very nice, quite comfortable, and conveniently located near the interstate in a large shopping complex. Staff was courteous and helpful. Parking was plentiful. It appears to be the choice of many airline personnel. Will definitely return if future plans call for me to be in the area.

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank leonardk126
NICK P, Manager at Hyatt Place Richmond Airport, responded to this review

Dear leonardk126, Thank you for providing us with such an encouraging feedback. Feedback such as yours always boosts the morale of our team and inspires us to do better. We will continue to learn and provide excellent service at our hotel. Thank you again for your kind words and we hope to host your next stay soon. Regards, Nick P.

South Haven, United States
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Thank 863mackw
NICK P, General Manager at Hyatt Place Richmond Airport, responded to this review

Reviewed 2 weeks ago

Courteous staff and great location. However, the bed linen was dirty and stained. When I notified the front desk the linen was immediately changed but the fact that a supposedly freshly made up bed had a dirty mattress pad and sheets was not a good impression. My stay was for two nights but I was only credited back my points...

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Thank K9289DTbarbaras
NICK P, Manager at Hyatt Place Richmond Airport, responded to this review

Dear K9289DTbarbaras, Please accept my sincere apologies for the unsatisfactory condition of the room provided to you upon check-in. Our goal is always to exceed your expectations. Though the issue shouldn't have occurred in the first place, I am glad that our associates were able to fox it for you immediately. I assure you that all necessary steps have been...

Tokyo, Japan
Reviewed 3 weeks ago

This was the worst stay I ever had in a hotel I have the change room twice and still was bad the third time was decent air conditioner was not working the heat was not working in the first two rooms I had

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Thank mozee1203
Reviewed 3 weeks ago via mobile

I arrived at the Hyatt Place Richmond Airport at approximately 4:00pm. The check in was normal, they did ask for a credit card for incidentals and I told the girl checking me in there were not going to be any since I was leaving at 6:00am in the morning. They gave gave me my room key. At approximately 10:00pm I...

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Helpful?
Thank Marcelo G
NICK P, General Manager at Hyatt Place Richmond Airport, responded to this review

Dear Mr. Marcelo, I sincerely apologize for the unpleasant experience that you had to endure during your recent visit. Please know any incident that relates to the safety of our guest is taken very seriously and the person responsible has been relieved from their duties. The mistake happened due to identical names and I understand that it does not justify...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Hyatt Place Richmond Airport

Address: 4401 S Laburnum Ave, The Shops at White Oak Village, Richmond, VA 23231-2419
Region: United States > Virginia > Richmond
Price Range: €134 - €165 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Richmond Airport 3*
Number of rooms: 151
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Orbitz, Travelocity, Priceline, Hyatt Hotels Corporation, TripOnline SA and HotelQuickly so you can book your Hyatt Place Richmond Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Place Richmond Airport Hotel Richmond
Hotel Style:
#25 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Richmond Airport staff and other travellers.
2 questions
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Seattle
10 months ago

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Questions? Get answers from Hyatt Place Richmond Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As far away from the Main Street as possible facing the front of the building for a quiet stay.”
BFLOMAN, 17 Jun 2016 | Read review
“They're all pretty much the same. I don;t like being on ground level.”
frequenttravellor2, 8 Feb 2016 | Read review
“stay away from room 203”
Finfan99, 21 Jul 2015 | Read review
“Ask if there are groups staying in the hotel. The front desk agent can tell you which floors are not as crowded. This was VERY helpful and I didn't know I could request this feature. He offered without being prompted.”
Sheppie2, 8 Jun 2015 | Read review
“The even number rooms are quieter.”
allens724, 17 Oct 2014 | Read review
5 of 5