We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Richmond Downtown

Show Prices
Certificate of Excellence
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Richmond Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,375 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Hilton Richmond Downtown
See the most recent reviews
Showing 1,369: English reviews
Ct
Reviewed 1 week ago

Beautiful historic hotel convenient to venues and restaurants.Clean comfortable rooms with a wonderful staff,Joe our bartender,Kathy and Tyler in the exec lounge, and Peter always polite and professional.Great stay!

 Report
Helpful?
Thank evacon
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and review. We'll certainly thank the staff you mentioned; Joe, Kathy, and Tyler, as well Peter. We do hope to see you back again soon. Sincerely, John and team.

Ottawa, Canada
Reviewed 1 week ago

Concierges Benjamin and James B. were extremely kind and helpful and they treated us like gold. The other staff was welcoming and friendly as well. Beautiful room and hotel. Really enjoyed the Miller & Rhoads history within the hotel. We had a wonderful stay and can't wait to return again!

 Report
Helpful?
Thank TLeeTraveller
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and kind words about Ben and James B. They are true Ambassadors for our hotel, and I have thanked them for their efforts. We are also proud of our Miller & Rhoads history, and I'm sure you noticed we have many of the Miller & Rhoads items on display throughout the hotel. We hope to...

Mechanicsville, Maryland
Reviewed 1 week ago

The lobby and room were nice and clean. The road and traffic was loud and could be heard in the room. The beds were awful. Some sort of memory foam. They were very hard and moulded around your body which made it impossible to move around. No microwave in room but there was one in the lobby to use.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank frantzmm
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your stay and review. In the future I would recommend an interior / quiet room to avoid the sounds of the city. While we have changed beds recently in most floors, we are completing the project in May when occupancy is slightly lower for us. We do have microwaves available on request as well for a future...

Philadelphia, United States
Reviewed 1 week ago

Very nice renovated hotel. Has the character of an older building with the benefits of a more modern building. Good location. Breakfast in the hotel was very expensive for what it was. Stayed multiple nights and sheets were not changed, although the bed was made daily.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Ira G
tripin1, General Manager at Hilton Richmond Downtown, responded to this review

Dear Ira; Thank you for your visit and feedback. So glad to hear you found our hotel to be "nice and a good location". We have restored this historic Miller & Rhoads department store into a new multi-use facility; Hotel, Restaurants, Apts., and more. We do have a linen re-use program in the hotel in an effort to be sustainable....

New Bern, United States
Reviewed 2 weeks ago

Great Hotel you'd expect from a Hilton but the valet service is some of the best I've experienced. They were quick and friendly to help. Every time I passed them walking in or out they would say hello by name.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank Daniel M
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Daniel; Thanks for your recent visit and feedback on your stay, as well your great comments on our Valet Service being the best ! I'll share that with the team, and we hope to see you back soon. Sincerely, John and team.

Myrtle Beach, South Carolina
Reviewed 2 weeks ago

Second stay at this Hotel it is in the best location for the price! Courtesy rides and valet parking makes this a perfect stay! Rooms are excellent and very comfy. Would would highly recommend this hotel.

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank teresarf2017
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Teresa; Thank you for your visit and review of our hotel. We would agree we have a great location near many area businesses, attractions, and restaurants. We also offer complimentary shuttle service within 2 miles which will get you to most other needed venues. We hope to see you back again soon. Sincerely, John and team.

Camp Hill, Pennsylvania
Reviewed 2 weeks ago

Wonderful service at the '1885' cafe! The ladies were so friendly and made sure you had all I needed! I was working on my laptop at the cafe and they placed me where it was least distracting and kept me happy!

 Report
Helpful?
Thank 382ccc
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thanks for your visit and review of our 1885 Café and Market. I will share this with the ladies you mentioned, always nice to be able to work and dine ! I hope you may have noticed some of our community partners we support from our menu in 1885. By purchasing one of the menu items we give back to...

Chicago, IL, United States
Reviewed 3 weeks ago

Lovely hotel in an historic building with beautiful rooms. Great location in downtown Richmond, directly across the street from the convention center and just 10 miles from the airport. Good food and drinks in the bar, too. I highly recommend this hotel!

Review collected in partnership with Hilton Hotels & Resorts
 Report
Helpful?
Thank elizabethtD9533MC
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear Elizabeth; Thank you for highly recommending our "Historic Hotel" here in Richmond. We are proud of our multi-use facility located very close to the Convention Center, Coliseum, great Restaurants in our facility and nearby, and theaters and more. We hope to see you again soon. Sincerely, John and team.

Reviewed 3 weeks ago

Great location close to lots of restaurants and a few blocks to VCU. Only complaint is valet or street parking only (you pay for both) and zero water pressure in the shower. Food in bar was a 3/5 but at least they were open until midnight. Room was clean and large enough to work at a desk or in my...

 Report
Helpful?
Thank lab12345
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Thank you for your visit and feedback about your room, food and overall services. We'll share with the team and address as needed. We haven't had water pressure issues, so I'll try to find out your specific room number with a personal email, and do appreciate your feedback and your Hilton loyalty. Sincerely, John and team.

phila
Reviewed 3 weeks ago

Arrived late in the evening and was greeted by an extremely helpful front desk who found a king sized bed for me even when the hotel was very busy. Service at the front desk, valet, and breakfast restaurant couldn't have been better! Everyone was professional and helpful and went out of their way to make my 2 night stay enjoyable....

 Report
Helpful?
1Thank jj_from_phila
tripdbl, General Manager at Hilton Richmond Downtown, responded to this review

Dear JJ from Philly ! Thank you for your visit and kind words on our historic facility and our team. Glad to hear you enjoyed your stay and you found everyone to be professional and helpful. We hope to see you soon, and bring us a Philly Cheese Steak :). Thanks kindly, Sincerely, John C and team.

249 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (203)
Viewed
Hotel & Grounds (42)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (80)
Viewed
Bathroom (27)
Viewed
Pool/Beach Area (1)
Viewed
View from Room (8)
Viewed
Dining (15)
Viewed
Other (25)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (46)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (7)
Viewed
Bathroom (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Richmond hotels
0.8 km away
Omni Richmond Hotel
Omni Richmond Hotel
#10 of 81 in Richmond
1,750 reviews
0.5 km away
Linden Row Inn
Linden Row Inn
#7 of 81 in Richmond
974 reviews
0.8 km away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
1,174 reviews
Show Prices
Show Prices
Show Prices
0.6 km away
Crowne Plaza Richmond Downtown
0.8 km away
The Berkeley Hotel
The Berkeley Hotel
#8 of 81 in Richmond
753 reviews
0.1 km away
Richmond Marriott
Richmond Marriott
#15 of 81 in Richmond
652 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the state of Virginia, and the Hilton Richmond Downtown, located in the heart of historic downtown Richmond. This premiere hotel is located within minutes of I-95 and I-64, across the street from the Greater Richmond Convention Center, two blocks from the Richmond Coliseum, and the National Theater, and next door to Richmond Center Stage. Formerly the beloved Miller & Rhoads Department Store, the original marble floors and restored millwork grace the lobby, providing our guests with a combination of historic charm, southern hospitality and modern amenities. This spacious and inviting Hilton hotel is an easy choice for the discerning traveler and for families who are looking for a place they can feel at home. ... more   less 

Additional Information about Hilton Richmond Downtown

Address: 501 E Broad St, Richmond, VA 23219-1809 (Formerly Hilton Garden Inn Richmond Downtown)
Region: United States > Virginia > Richmond
Price Range: €148 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Richmond Downtown 4*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Priceline so you can book your Hilton Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Richmond Hotel Richmond
Hotel Style:
#3 Green Hotel in Richmond
#5 Business Hotel in Richmond
#5 Romantic Hotel in Richmond
#6 Luxury Hotel in Richmond
#7 Family Hotel in Richmond
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Richmond Downtown staff and other travellers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Hilton Richmond Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The second floor was nice and quiet. It also has the pool and workout area.”
 of 5 bubbles htgribble, 22 Feb 2017 | Read review
“Get an interior room for a quiet night sleep.”
 of 5 bubbles christinec871, 13 Feb 2017 | Read review
“Request a corner room”
 of 5 bubbles Darrylswife0701, 30 Jan 2017 | Read review
“Rooms on interior courtyard are quieter.”
 of 5 bubbles eminva, 20 Jan 2017 | Read review
“7th floor is the Exec. floor but good luck getting it. Even with my diamond status, i rarely get up there.”
 of 5 bubbles 20165, 5 Jan 2017 | Read review
5 of 5