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The Berkeley Hotel

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1 room 2 adults 0 children
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The Berkeley Hotel
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709 Reviews from our TripAdvisor Community

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Showing 701: English reviews
Richmond, Virginia
Reviewed 2 days ago NEW

I could see the potential for greatness in this hotel the moment we walked in the door. The rich, warm colors and opulent decor were striking. I would love to see the young men at curbside trained better. They really did their best but clearly had not been coached in how to greet a guest, respond to questions about the...

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Helpful?
Thank G4017XMsue
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize and hope that you will...

York
Reviewed 2 days ago NEW

Very nice hotel --would definitely recommend it to my associates and friends. The ambiance is great and the service is excellent. I truly enjoyed my stay there and will definitely be using it again in the future.

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Helpful?
Thank paulkX363MC
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia
Reviewed 2 days ago NEW

I visited The Berkeley hotel for lunch this week. Let me say, the food was absolutely amazing. Cooked to perfection. The staff was very welcoming, friendly and attentive. I highly recommend this property for lunch any day.

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Helpful?
Thank misstiff18
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our Restaurant and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Clemmons, North Carolina
Reviewed 4 days ago NEW

From the moment I arrived the service was outstanding. We had a beautiful room. Everyone we met was helpful and did everything that they could to make it a memorable stay. I would definitely recommend the Berkeley.

Review collected in partnership with this hotel
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Helpful?
Thank Lisa R
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thanks so much! Guests like you are the best advertising for our hotel and our wonderful employees! We love to share reviews with all of our employees. We appreciate that you took the time to complete this review. We look forward to seeing you again soon!

Virginia Beach, Virginia
Reviewed 6 days ago NEW

requested and confirmed two double for single members of family attending interviews. were placed in king bed. after much hassle were moved to room with two doubles but no heat. took them hours to get a space heater. room was 66 for hours. early interviews had to get up early. twice told that the breakfast began 30 minutes after it...

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Helpful?
Thank Clair A
Kevin M, Manager at The Berkeley Hotel, responded to this review

We would first like to thank you for taking the time to tell us about your visit. It is our sincere apology that your stay did not meet your expectations. We have made management aware of the issues mentioned above and will work diligently to ensure it does not happen again. Again we do apologize

Calabash, North Carolina
Reviewed 1 week ago NEW

My Husband and I stayed for 2 nights for a family wedding and couldnt of been happier with our experience. Upon arrival we were upgraded to a suite, which was great! every person on the staff was so warm, welcoming, and accomodating. Room service was prompt and good. the beds anf linens wer so comfortable. and our room was very...

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Helpful?
Thank Karissa S
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Providence Forge, Virginia
Reviewed 1 week ago

Just a quick getaway to enjoy an evening in the city to see a show. Snow canceled the show but not our trip which left us more time to enjoy this comfortable hotel. Everyone made us feel welcome and were happy to take care of our wishes.

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Helpful?
Thank vbgolf2017
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow! Thanks so much for this wonderful review. We are very proud of our hotel and our employees. It is so nice when they are recognized for their awesome guest service! We hope that you will return to see us soon. We do appreciate your business.

Shallotte, North Carolina
Reviewed 1 week ago

This is a wonderful place to stay. Very accommodating and wonderful service. It happen to snow a lot when we were there and the valet service was wonderful. Everyone was so willing to help. The front desk staff we extremely helpful.

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Helpful?
Thank T7529GWkathleenf
Kevin M, Manager at The Berkeley Hotel, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our Staff number one priority. Thanks again!

Chesapeake
Reviewed 1 week ago

Always enjoy staying here ... it's located in a really neat part of the city and the rooms are beautiful and comfortable. Stay here whenever we have the opportunity. Especially like the balcony rooms!

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Helpful?
Thank Dyanne M W
Kevin M, Manager at The Berkeley Hotel, responded to this review

Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Ruther Glen
Reviewed 2 weeks ago

We enjoyed our stay at the Berkeley on NYE and would stay there again. The room was clean, staff were courteous, enjoyed our stay. Wife and I normally stay at the Omni across the street but will be staying there for the foreseeable future.

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1Thank K1060YNmichaell
Tamika Q, Manager at The Berkeley Hotel, responded to this review

Thank you so much for the wonderful review! We are so very glad that you had a great experience. Your happiness and comfort are our number one priority. We hope to see you again in the very near future. Thanks again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Dining Room at the Berkeley Hotel
The Dining Room at the Berkeley Hotel
Cuisines: American, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge

Additional Information about The Berkeley Hotel

Address: 1200 E Cary St, Richmond, VA 23219
Region: United States > Virginia > Richmond
Price Range: €139 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Berkeley Hotel 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Berkeley Hotel Richmond
Hotel Style:
#5 Luxury Hotel in Richmond
#9 Romantic Hotel in Richmond
#23 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Berkeley Hotel staff and other travellers.
5 questions
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Virginia Beach, Virginia
4 months ago
Northampton, United Kingdom
11 months ago
Atlanta, Georgia
Arlington, Virginia
4 months ago

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Questions? Get answers from The Berkeley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on a busy corner. Traffic noise was significant although not a problem for me.”
 of 5 bubbles G4017XMsue, 19 Jan 2017 | Read review
“Knock before you enter your room.”
 of 5 bubbles sarahhR2198WQ, 23 Dec 2016 | Read review
“Stay off the street in front of the hotel to avoid hearing buses and people coming out of the Tobacco Row restaurant”
 of 5 bubbles kahlerohana, 11 Dec 2016 | Read review
“ASK for fourth floor”
 of 5 bubbles 757NigelB, 2 Nov 2016 | Read review
“get an off street room”
 of 5 bubbles psutz, 24 Oct 2016 | Read review
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