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Four Points by Sheraton Richmond Airport

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#14 of 80 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
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Four Points by Sheraton Richmond Airport
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485 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Richmond Airport
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Showing 484: English reviews
Princeton, New Jersey
Reviewed 7 March 2016

We have stayed here before. (We are Starwoods members and like to use our points.) We were rewarded with the usual bottled water, points and internet, but also treated to 2 continental breakfasts. It was at breakfast that I was really impressed. The Chef made an over-easy egg for me & I had the continental breakfast with it. He brought...

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Helpful?
Thank madaddie
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to review your recent stay. I am happy to read about your experience and your visit to our restaurant. I have shared your comments with our Chef and he appreciates the kind feedback regarding your breakfast. Thank you again for your review and we look forward to your next visit to Richmond.

Richmond, Virginia
Reviewed 4 March 2016

This property is one of my favorites of all my business travel. The rooms are impeccable and the front desk and van service friendly and efficient. This property is located across the street from several shops and restaurants, but I chose to dine in the hotel during this stay. Ana, the very friendly and informative restaurant hostess greeted me an...

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Helpful?
Thank ajlawson1914
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to write such a wonderful review of our property and staff. Tyrone and Ana are such wonderful members of our team and I am always excited to read about experiences such as yours with our team. I am happy you had such a memorable visit and I look forward to the next stay with...

Reviewed 4 March 2016 via mobile

I loved staying at this hotel. It was clean, spacious and the customer service was great. Upon arrival, I was greeted professionally and pleasantly. By the desk clerk. The room was comfortable and luxurious. The breakfast buffet was wonderful and Anna and Tyrone were so very attentive to all of their customer's needs. I would definitely stay here again!

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Helpful?
Thank Diane R
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read about your recent visit and the experience you had while staying with us. We strive daily to ensure each guest has an experience such as yours, and we are excited when we have succeeded in that goal. I have shared you comments with Anna and Tyrone and they are very appreciative of the recognition. Thank...

Great Barrington, Massachusetts
Reviewed 3 March 2016

I continue to be impressed by the Four Points by Sheraton Richmond Airport. The hotel is a very good value, excellent choice for flyers being a quick 6-8 minutes from the airport with easy shuttle service. Shout out to front desk agent Aquil who was so pleasant and always goes above and beyond to accommodate. Just good people who want...

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Helpful?
Thank Jeffrey R
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to recognize our commitment in offering honest, uncomplicated comfort to our guests. Aquil is an excellent host in delivering our message and I'm happy he is a familiar face to greet you each time you return. Thank you again for your review and we look forward to your next visit!

Reviewed 29 February 2016

Overall it was a good experience for most of the stay. The registration went really smooth (although I didn't like where my room was located), my room was nice & clean. All of the employees went over and beyond to make our stay pleasant.

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Helpful?
Thank Tim S
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your experience during your recent stay with us. I apologize that you did not like the location of your room, however, I am glad you found the room nice and your stay pleasant. I look forward to your next visit and offering you a more suitable room location to meet your needs. Thank you again for...

Neuse
Reviewed 28 February 2016 via mobile

George Shea & Denise was very professional when I stayed at four points in Richmond. They provided very good service in more than one ways professionalism enthusiastic respectfulness and courtesy. I enjoyed my stay thank you again

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Helpful?
Thank C C
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am glad you enjoyed you recent stay with us. We are very proud (and lucky) to have George, Shae and Denise on our team. I am happy your visit was enhanced by three of our wonderful associates and we look forward to your next visit with us when in Richmond. Thank you for taking the time to share your...

Panama City Beach, Florida
Reviewed 28 February 2016

The room was very clean, the host was very accommodating, location was great and a awesome atmosphere. The weather cooperated along with the time for my stay. The staff was courteous. when I return to Richmond in the summer this location will be on the top of my list.

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1Thank wrglenn2016
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to share your experience about your recent stay. I am happy the weather cooperated during your visit and Mother Nature will be as kind to you when you return this summer. We look forward to your next visit when in Richmond.

Richmond, Virginia
Reviewed 26 February 2016

the hotel was in a great location close to malls and restaurants the restaurant at the property was so good the check in staff Robert and George were super helpful and knowledgeable they were amazing the room was super clean and spacious the view was great. THANK YOU for the experience and we look forward to more stays with you

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Helpful?
Thank Horace M
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for you comments about your recent stay with us. Robert and George were glad they could be so helpful during your visit and housekeeping was happy you recognized their "super clean" rooms. We all look forward to you next visit with us. Thank you again for your review!

Reviewed 26 February 2016

The front desk staff was very helpful in extending our stay and communicating with the SPG representative by telephone. The buffet breakfast was excellent and the staff, in particular Tyronne and Sharon, were always friendly, helpful, cheerful and did everything possible to make our extended stay as pleasant as possible. Maria's omlettes are out of this world: so fluffy and...

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Helpful?
1Thank Ron P
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read about your recent visit with us. I have shared you review with the staff and everyone was glad your stay was both pleasant and comfortable. Maria was flattered regarding your comments about her omelets. Thank you for staying with us and we look forward to another visit soon!

Stafford, Virginia
Reviewed 23 February 2016

Our friends were attending a wedding and invited us down to hang out for the day that actually turned into the weekend. The FP property is fantastic. The CSR agents were very pleasant from start to finish. To be a airport property, it is well taken care and close to everything! I would definitely stay at this property again.

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Helpful?
1Thank JRS2ne
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for sharing your experience while visiting Richmond. I am happy to hear you enjoyed your stay and found our hotel convenient and friendly. Congratulations on your friends wedding and we look forward to your next visit to Richmond!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a three-mile radius. Plan a day trip and take the whole family to Kings Dominion,Busch Gardens Williamsburg or Water Country USA.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: €84 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#5 Green Hotel in Richmond
#7 Best Value Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“great for a one-night stay to catch a flight.”
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 of 5 bubbles CityPolitical, 30 Nov 2016 | Read review
“All of the rooms have been updated and all are very quiet.”
 of 5 bubbles 347donnah, 22 Nov 2016 | Read review
“Full service hotel at a great price.”
 of 5 bubbles mikeb6777, 25 Oct 2016 | Read review
“nothing to offer”
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