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Four Points by Sheraton Richmond Airport

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#12 of 83 Hotels in Richmond
Certificate of Excellence
GreenLeadersBronze level
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Four Points by Sheraton Richmond Airport
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474 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Richmond Airport
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Showing 473: English reviews
Grand Rapids, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016 via mobile

I had the best service at the Four Points! In the restaurant, Sharon was wonderful! She went above and beyond what I expected from a server. She has such a calming and beautiful spirit; just what I needed to start my day! Additionally, Shea at the front desk was super friendly and accommodating when my check in/ check out schedule... More 

Helpful?
1 Thank Alynnbaldwin
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for recognizing both Sharon and Shae during your visit with us; we are very lucky to have such wonderful associates work with us. I am happy you had a comforting stay and we look forward to your next visit with us. More 

Dallas, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 February 2016

The team at this property is top notch! From the moment we arrived at the airport and were greeted by Gabriel we knew we were in for a treat! He even went out of his way to help our family retrieve our car from a different property en route. Check in with Robert Williams was excellent! When checking into any... More 

Helpful?
1 Thank Savvy_Traveler1999
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for your comments about our property. I am happy to hear about the top notch service Gabriel and Robert provided you and you family while visiting us. Thank you for being a Starwood Platinum Guest and we look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2016 via mobile

Good facility. Worked well for our conference. Front desk crew George, Shea, and Robert were very pleasant, helpful, and accommodating. Would recommend for smaller conferences in the Richmond area. Convenient to several restaurants and shopping.

Helpful?
1 Thank Divatcat
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I appreciate your review about your recent visit with us. We were excited to host the NBSN Conference and to meet so many amazing people. I will pass on your accolades to Robert, George and Shae and let them know how helpful you found them to be. Thank you for staying with us and we look forward to seeing you... More 

Northwood, Ohio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2016

I stayed with Four Points by Sheration recently... from the time I step foot in the door Denise and George were top notch in customer service and there overall friendliness... it goes a long way for a traveler like myself... I stayed four days and every day I ran into either one of them they greeted me by name and... More 

Helpful?
1 Thank Ross O
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am happy to read about your "Great Experience" during you visit. We are lucky to have such talented people such as Denise, George and Tyrone work with us and share their gift of making people feel at home. I am glad you had a "perfect stay" and we look forward to your next visit with us! More 

1 review
Reviewed 18 February 2016 via mobile

We just had a recent visit at the Four Points on Midlothian in Richmond. And we had a very good stay. We had excellent customer service from CHELSEA she helped us every way we needed. Very knowledgeable and had smile on her face. We will definitely be returning. I recommend this hotel. Very nice rooms.

Helpful?
Thank Morena D
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for taking the time to share with us your experience during your visit at the Four Points Richmond hotel. I am happy to hear that Chelsea was able to provide you with excellent customer service during your stay, and share with you her beautiful smile. Thank you again for sharing your experience. We look forward to your next... More 

1 review
Reviewed 17 February 2016

I would just like to commend the Bartender, Chiwengo and Server, Sharone for their excellent service to me and my wife while staying at your hotel. The service that these two gave me could not have been more top notch, and we could not have asked for better service--- if we were giving it ourselves. They were always polite, attentive... More 

Helpful?
Thank V R
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for recognizing Chiwengo and Sharon in your review of our lounge. Our associates work hard to make sure all our guests have an enjoyable experience when visiting, however, it is always nice when they are recognized for their dedication. Thank you again for taking the to share your review and we look forward to seeing you again soon. More 

Colorado Springs, Colorado
1 review
Reviewed 16 February 2016

We were in the process of moving across country and stayed at the Four Points in Richmond before flying out the next day. We purchased a microwaveable sterilizer for out baby's bottles. It ended up being larger than the microwaves in the room. Greg at the front desk went above and beyond to find us a microwave in the hotel... More 

Helpful?
Thank ryan h
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I am glad we were able to assist you with your needs during your visit. I understand how stressful traveling with children can be sometimes, so I am happy we were able to help make your stay a little more comfortable. I hope you and your family had safe travels and that the next time you are in the Richmond... More 

1 review
Reviewed 14 February 2016

I travel for a living, and book or stay at hotels 80+ times a year, so I have a pretty good sense of reality when it comes to hotels. Id like to thank the staff!!! Your team raises the bar when it comes to hospitality. We received amazing service from the second I walked in the door. Dana, the gentleman... More 

Helpful?
Thank Daniel B
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

I was happy to read about your experience during your visit at our "Amazing Hotel". Dana and Pauline are exceptional members of our team that help us each day succeed in our goal to make every guest stay an amazing one. Thank you for your review and we look forward to your next visit with us! More 

Richmond, Virginia
1 review
Reviewed 11 February 2016

The Four Points hosted another great meeting for our company! Hotel employees, Sharon, Allen, Tyrone, and Folisha are a great team, and they made sure we had everything we needed for our breakfast meeting! We'll be back and thank you!

Helpful?
Thank Queen H
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you for your comments about your meeting held at our hotel. We have a great banquets team that look forward to making all our events a success. Thank you for taking the time to recognize each team member. We look forward to your next meeting with us. More 

Highland Springs
2 reviews
Reviewed 10 February 2016 via mobile

What an amazing stay! From the time I called to make sure I was going to the right hotel to when I walked in to the front desk! Denise was courteous funny helpful and went out of her way to give me the most fabulous stay at a hotel I have ever stayed in! The room was exceptionable and the... More 

Helpful?
Thank Connie W
cburks, General Manager at Four Points by Sheraton Richmond Airport, responded to this review

Thank you Ms. Waddell for writing about your visit with us. I am happy you found your room not only comfortable, but exceptional! Denise is a valued member of our team for which I am glad you were able to meet and spend time with; she defines the word hospitality. I will be sure to share your review with her.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Where You Want to Be. The Four Points by Sheraton Richmond Airport makes it easy to get where you need to go in the area. Our free shuttle service will take you to and from Richmond International Airport (RIC), While Oak Village, and anywhere else within a two-mile radius. Be sure to check out the world-class racing nearby (both cars and horses), and take the whole family to Kings Dominion or Busch Gardens Williamsburg.Work and Play. Our attentive staff will make sure you have a productive, relaxing stay. Enjoy a dip in our indoor pool, an invigorating workout in our fitness center, or a sumptuous meal and a round of drinks at Terra Nova Restaurant and Lounge. We have more than 10,000 square feet of flexible space with state-of-the-art audiovisual equipment to help you stage the perfect meeting or event, and a business center that provides support services.Warm, Comforting Accommodations. All of our 155 guest rooms and suites have been recently renovated into even more inviting spaces. Stay connected with free wireless High Speed Internet Access and a 37-inch flat screen TV with HD channels. Let yourself drift away in plush bedding after a long day of business or sightseeing. ... more   less 

Additional Information about Four Points by Sheraton Richmond Airport

Address: 4700 S Laburnum Ave, Richmond, VA 23231-2712 (Formerly Wyndham Richmond Airport Hotel)
Region: United States > Virginia > Richmond
Price Range: €76 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Richmond Airport 3*
Number of rooms: 155
Reservation Options:
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Hotel Style:
#4 Best Value Hotel in Richmond
#4 Green Hotel in Richmond
#15 Family Hotel in Richmond
#21 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond Airport staff and other travellers.
3 questions
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Questions? Get answers from Four Points by Sheraton Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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