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Courtyard Richmond West

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#27 of 81 Hotels in Richmond
Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Richmond West
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176 Reviews from our TripAdvisor Community

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Showing 174: English reviews
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Reviewed 3 days ago NEWvia mobile

We visited overnight and we're pleasantly surprised with the service. Claudia, Kitty, and Virgnie we especially friendly at the bistro. Checking was super easy! Rooms were clean and beds were very comfortable. As usual, Marriott does not disappoint.

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Helpful?
Thank Julienne Z
Daytona Beach
Reviewed 1 week ago

Great hotel with a lot of experienced associates. Really made me feel at home. The GM was serving coffee in the morning and was extremely friendly and welcoming. They even went out of the way to get me things I needed when the grab and go was sold out.

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Helpful?
Thank Jessica N
Reviewed 1 week ago

We use the Courtyard weekly for an all-day monday meeting. the ladies at the Cafe are AMAZING to work with and I wanted to highlight what a fabulous job they do. Claudia, Virginie & Kitty are always professional and easy to work with when i am rushing to get my coffee in between my breaks.

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Thank Beth L
Reviewed 2 weeks ago via mobile

Kitty, Claudia & Virginie did a nice job on our group's catered breakfast. The rooms were as expected, clean and modern. The front desk staff was friendly and seemed to really appreciate our business.

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Thank Sandy H
Reviewed 2 weeks ago

Kitty and Claudia run the dining room efficiently without sacrificing hospitality. I was in one with six people for no more than 4 minutes. Service was impeccable. I would stay here again without hesitation.

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Thank Lori F
Reviewed 2 weeks ago via mobile

From the front desk or to Virginie to Claudia and the bistro, they make you feel welcomed! Always nice to stay at a place like this. For someone who travels as much as I do, the feeling of the staff saying good morning Mr. Moore gives it that personal touch. Well done.

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Thank J M
Boynton Beach, Florida
Reviewed 2 weeks ago

I come to Richmond on business multiple time per year and always stayed at this Courtyard. Claudia and Virginie attending at the Bistro cafeteria made you feel good every morning, asking you about your day, smiling, etc. Small things, big impacts.

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Thank fcm933
Orlando, Florida
Reviewed 3 weeks ago

I come to Richmond on business multiple time per year and this Courtyard is my go to hotel. What makes it a different experience is the courtesy and professionalism of the staff. It is clear their number one goal is to make your experience there a positive one. A special shout to the Bistro Staff (Virginia, Kitty and Claudia). Even...

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1Thank papinard2017
Reviewed 3 weeks ago via mobile

This is a really nice hotel. Rooms are comfortable with plenty of room to love around. Amazing food at the restaurant. The breakfast was really delicious with lots of good options. Good beer and good choices for cocktails in the evening. From 6-7, 25% off on all purchases (ask for coupon at the lobby if you didn't get one). All...

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Thank gregory k
Virginia Beach, Virginia
Reviewed 3 weeks ago

I stay at this hotel several times a month to once a week when traveling for work. It is clean and cozy. The staff is so nice, welcoming, and knows me by name. Adam takes care of me at the bar while I eat dinner and work. Claudia and Kitty make sure I have my coffee every morning. The bistro...

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Helpful?
Thank mlt20172017

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Courtyard Richmond West

Address: 6400 W Broad St, Richmond, VA 23230-2012
Region: United States > Virginia > Richmond
Price Range: €105 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Richmond West 3*
Number of rooms: 145
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Also Known As:
Courtyard By Marriott Richmond West Hotel Richmond
Richmond Courtyard
Richmond Marriott
Hotel Style:
#26 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Richmond West staff and other travellers.
3 questions
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Denair, California
over a year ago
Riverside, Rhode Island, United States
over a year ago
Fredericksburg, Virginia
over a year ago

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Questions? Get answers from Courtyard Richmond West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some first floor rooms can have direct access for unloading a lot of luggage.”
 of 5 bubbles BlueRidgeMtnGirl, 23 Jan 2017 | Read review
“Courtyard rooms are quieter than outside rooms.”
 of 5 bubbles 609debbiew, 15 Jan 2017 | Read review
“Rooms in the front building behind the check in desk are very quiet”
 of 5 bubbles 395jessiec, 30 Aug 2016 | Read review
“Ask for a room overlooking courtyard if you want to be closer to the pool.”
 of 5 bubbles lizr723, 14 Aug 2016 | Read review
“Second floor balcony rooms facing the courtyard are lovely, especially in good weather.”
 of 5 bubbles pricelinetraveler, 10 Jun 2016 | Read review
5 of 5