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Clarion Hotel Richmond Central

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Clarion Hotel Richmond Central
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Reviewed 12 November 2016 via mobile

So I cashed in a few Clarion Rewards points for a weekend in Richmond, Virginia. This hotel is centrally located right off of the highway. The staff was courteous and friendly. We had a first level handicapped room with the wide doors a spacious handicapped bathroom for wheel chair access. Our room had 2 Double beds vs 2 Queen beds....

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Helpful?
1Thank Howard D
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Howard D: Thank you for staying with us and for using your Choice Rewards points with us. I'm sorry to hear about the sink in your room. If you have not reported that to the front desk yet, please contact me with the room number so I can submit a maintenance request. The restaurant is open every morning for...

Columbia, South Carolina
Reviewed 26 October 2016

Stayed here one night while passing through on my way to Baltimore. Booked through Choice Hotels website for about $72. I saw that my card was charged before I even checked in. When I finally arrived to check in on the 26th, they informed that the reservation was for the previous night, and that it was a "no show charge"!...

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Helpful?
2Thank Singleton80
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Singleton80: Thank you for staying at our hotel. It was nice to meet you and your cute dog. We were happy to still accommodate you with no extra charges under the circumstances. I apologize for the hot water. I will speak with our team to ensure our hot water is working properly for all of our guests. I do...

Reviewed 17 October 2016 via mobile

The room was Dirty and smelled of urine. Pool was cloudy and every chair around the pool was ripped. TheY advertised a restaurant that was closed for renovation. We asked if we could ck in early or just hold our bags in the office until check in because we had an early flight but they said hotel was packed. The...

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Helpful?
3Thank Linniewalker
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Linniewalker: I'm so sorry you had a bad experience at our hotel. Unfortunately, Trip Adviser does not let us know the dates you stayed with us, they only let us know the date you posted the review. No matter what, you deserve a clean room, and for that I deeply apologize. It's always good to let the staff know...

Reviewed 29 September 2016

Pleasantly surprised. Our rooms were nice and clean, the hallway had a peculiar odor though. We stayed in rooms overlooking the freeway which was quite noisy at night. Another family member stayed in the building that overlooked the pool and neighborhood. That building was very nice, rooms were beautiful and the hallway had no odor. Very nice staff. Nicely landscaped.

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Helpful?
2Thank Maryellen M
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Maryellen M: Thank you for taking the time out to submit this TripAdvisor review. We appreciate this and your kind words so much. We apologize for the musky odor in the hallway. Please come back to see us soon. Shawn T. Guest Relations Manager

Norfolk, Virginia
Reviewed 21 September 2016

The staff was friendly, but the room itself was not in good condition. The bed covers had multiple stains and there was also a blood stain on the curtains. Old, dirty. Needs new bed covers, curtains, and updates!

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Helpful?
3Thank SarahKT426
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Thank you for staying at our hotel. I apologize that the room was not in perfect condition for your arrival. I've taken your survey response from earlier to our housekeeping and maintenance staff, and now those issues have been corrected for future guests. Thank you for bringing this to our attention. It is greatly appreciated.

Scarbro, West Virginia
Reviewed 11 September 2016

We picked this hotel (unfamiliar with Richmond) because it was close to the museums. What a difference a mile can make! The hotel was "on the other side of the tracks" unfortunately, and when we tried to park the car near our room, we saw several men, women and children around a covered awning, eating and drinking beer in the...

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3Thank Chaz343
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Chaz343: Thank you for your review. Actually, that weekend a group stayed here consisting of lodge members who were doing a charity baseball event nearby. The group asked if they could have events in the parking lot prior to their arrival date and I told them they could not do that, but they still did it anyway without our...

Reviewed 7 September 2016

I booked this hotel for a 4 night stay in August to while visiting family. One of the main reasons I booked is because the hotel has a restaurant. Upon checkin we were informed that the restaurant was being renovated. It did not make too much of an impact but I was looking forward to the convenience. The exterior of...

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Helpful?
1Thank Yolanda M
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Yolanda M: Thank you for staying with us and for providing us with valuable feedback regarding your stay. We are deeply sorry that not having a restaurant inconvenienced you. It will open soon, so please come back to see us again soon. Sincerely, Shawn T. Guest Relations Manager

Golconda, Illinois
Reviewed 27 August 2016

this is a good hotel but was disappointed that the bar and restaurant was closed this caused a lot of in convenient to find places to eat and to have a social drink without traveling some distance to do so, and to put up with insane traffic!

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Helpful?
Thank prince9540
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear prince9540: Thank you for staying at our hotel and for leaving valuable feedback. I'm sorry the restaurant put you in such a bind. You must did not know that there is a restaurant right across the street from the hotel called Kitchen 64. We apologize for making you aware of this. Sincerely, Shawn T. Guest Relations Manager

Harriman, Tennessee
Reviewed 23 August 2016 via mobile

Very disappointed for the cost of the room and they didn't even offer continental breakfast. The Room was dissent nothing spectacular I most likely won't be staying at this location again in the future.

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Helpful?
Thank Matt T
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Matt T: Thank you for staying with us. I'm sorry we were not able to offer you a free continental breakfast to make the room more of a value for you. We appreciate your feedback. Shawn T. Guest Relations Manager

Indianapolis
Reviewed 22 August 2016

If I had to visit Richmond again, I might stay here. But I'd probably upgrade to another chain. This was another chain and it's supposedly now renovated, but it doesn't look like the renovations are finished. The restaurant closed August 1 and no on told our group about that, which made it not great for finding breakfast. Pool is tiny...

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Helpful?
1Thank Susan F
Shawn T, Guest Relations Manager at Clarion Hotel Richmond Central, responded to this review

Dear Susan F: Thank you for staying with us and for leaving us valuable feedback. It is greatly appreciated. Although our major renovations have been completed, we always strive to improve our hotel. I'm sorry you had difficulty finding breakfast, and you felt our pool was small. I am happy we were able to provide you with clean, comfortable accommodations....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Clarion Hotel Richmond Central....Close To Everything...Far From Ordinary! Richmond's most centrally located hotel is just off I-95 & I-64 in the heart of Virginia's state capital. Closet Hotel to Greyhound Bus Lines, The Diamond and Race Track. One of the city's convention properties, we are just minutes from the Greater Richmond Convention Center. The historic and financial districts (including numerous Fortune 500 companies, Virginia Commonwealth University, Virginia Union University and the vast array of 'Museums on the Boulevard' are minutes from our door! The Richmond Raceway Complex, home to twice yearly NASCAR races is within miles of our hotel, and we are within walking distance of the Arthur Ashe Center. Clarion Hotel Richmond Central offers 176 deluxe accommodations, including three suites. The Executive King building with 32" Flat Screen LCD and Mirco/Fridge. We unveiled our new 'queen/queen' guest rooms! ZODIAC Restaurant & Lounge is open for breakfast and dinner daily. Our parking is plentiful - and complimentary! High -speed wireless Internet access is free and available property wide. . Our flexible meeting space can accommodate groups up to 600! At Clarion Richmond Central- memorable guest experiences happen daily! ** On To Richmond!' ... more   less 

Additional Information about Clarion Hotel Richmond Central

Address: 3207 North Boulevard, Richmond, VA 23230 (Formerly Holiday Inn Central)
Region: United States > Virginia > Richmond
Price Range: €53 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel Richmond Central 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Richmond
Central Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel Richmond Central staff and other travellers.
1 question
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York Haven, Pennsylvania
over a year ago

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Questions? Get answers from Clarion Hotel Richmond Central staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the C block are farthest away from the highway.”
 of 5 bubbles SandyH365, 23 Jan 2017 | Read review
“If you care about your health, stay at a different hotel”
  • Bedbug after it was killed on the side of the bed in room 114
 of 5 bubbles T4332WVmaryt, 17 Dec 2016 | Read review
“avoid building next to freeway”
 of 5 bubbles 417maryellenm, 29 Sep 2016 | Read review
“Stay in the four-story annex, not on the ground floor rooms near the pool, which was loud with lots of foot traffic.”
 of 5 bubbles Chaz343, 11 Sep 2016 | Read review
“Try a room closer to lobby area for a good Wi-fi signal”
 of 5 bubbles Jazsi1, 7 Sep 2016 | Read review
5 of 5