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07/05/2017 08/05/2017
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    Holiday Inn Richmond I 64 West End

    2000 Staples Mill Rd, Richmond, VA 23230-3109
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$34
    US$148
    US$113
    US$125
    US$125
    Traveller (10)
    Room & Suite (33)
    Dining (22)
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    Overview

    • Excellent22%
    • Very good25%
    • Average19%
    • Poor16%
    • Terrible16%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    3.5 Star Hotel
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    Offers from Holiday Inn Richmond I 64 West End
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    Courtyard Richmond West
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    Clarion Hotel Richmond Central
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    Candlewood Suites Richmond - West Broad
    56 reviews
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    Residence Inn Richmond West End
    159 reviews
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (206)
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    1 - 5 of 206 reviews

    Reviewed 3 weeks ago

    I want to first start by saying that the staff I interacted with were nice and this review does not reflect them. I was in town for business and was booked in this hotel due to price in the area, it was cheaper by almost...More

    Thank deroonb
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End

    While we appreciate your compliments on our friendly, professional staff and on our great value, we are sorry to hear that other aspects of your stay failed to meet your expectations or the high standards we strive for. I can assure you that your comments...More

    Reviewed 4 weeks ago via mobile

    Hotel is very dated. We had to lift our door up in order to get it to close. Three separate rooms in our group had items stolen by housekeeping. When reported to management, all they did was ask housekeeping if they saw the items in...More

    Thank MO313
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End

    While we are pleased to know that you found our location to be convenient, we are sorry to hear that you were disappointed with your experience. We take all guest concerns very seriously and I can assure you that we are looking into your concerns...More

    Reviewed 3 March 2017 via mobile

    We stayed in room 603. It was a shame that an otherwise nice room had a mildew smell that knocked you over when you walked in. The toilet seat was also strangely low. We really had to struggle to stand up. I suppose ideal for...More

    Thank Scriptspring
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End

    We appreciate your comments on our friendly staff, comfortable beds, and delicious breakfast. That being said, we have high standards for the cleanliness of our hotel and guest rooms, including a fresh smell, so we were disappointed to hear of the issue you encountered. We...More

    Reviewed 2 March 2017

    Hotel location is not bad, and there are nice new shopping plaza really close by. The hotel itself is a little bit old, and it could be just a little bit cleaner. Breakfast buffet is $10 per person, but I don't think it is worth...More

    Thank BrunchBN
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End

    Thank you for being our guest and thank you for taking the time to provide us with feedback on your experience. We appreciate your comments on our convenient location and friendly staff. We have high standards for the maintenance and cleanliness of our hotel so...More

    Reviewed 12 November 2016 via mobile

    We picked this hotel as we could walk to a bunch of breweries, some clustered by each other, such as Veil, Ardent, Isley and then the best ones, Mekong and The Answer. The holiday inn is always nice. Clean, comfortable. The server at the bar...More

    Thank Lauran24
    Response from Sarah H, Guest Relations Manager at Holiday Inn Richmond I 64 West End

    Thank you for trusting Holiday Inn Richmond - I-64 West End for your hotel needs while visiting the nearby breweries of Richmond! It is a pleasure to hear that not only was our location convenient for walking to the breweries, you were comfortable and found...More

    Courtyard Richmond West
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    Residence Inn Richmond West End
    159 reviews
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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Restaurant
    • Free Parking
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Meeting Rooms
    • Business Centre with Internet Access
    • Conference Facilities
    • Room Service
    • Dry Cleaning
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$109 - US$170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Green Hotel in Richmond
    Photos
    Traveller (10)
    Room & Suite (33)
    Dining (22)
    Pool & Beach (2)
    Nearby
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    Questions & AnswersAsk a question
    TravelGal1246
    Do you accept pets
    9 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    TravelGal1246
    Do you accept pets
    9 July 2016|
    Answer
    Response from Sarah H | Property representative |
    Thank you for your inquiry. No, our hotel is not pet-friendly.
    0
    Votes
    Room Tips
    "Avoid unless price is the only thing that matters."
    Read review
    "Pick a room at the higher floors."
    Read review
    "Get a room away from the elevator and on the front side in the summer to avoid the heat."
    Read review
    "another chain"
    Read review