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Holiday Inn Richmond South - City Gateway

274 reviews
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Traveller (87)
Room & Suite (54)
Dining (17)
Overview
  • Excellent43%
  • Very good25%
  • Average14%
  • Poor9%
  • Terrible9%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
3.0 Star Hotel
All hotel details
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Reviews (274)Write a Review
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91 - 95 of 269 reviews
Reviewed 16 August 2015 via mobile

From the maintenance man to the receptionist, this hotel takes pride in what it does. We had a long day at VCU packing, parking and unpacking into dorms. This was a welcoming oasis. My Angus burger at their Sporting News Grill was delicious. We look...More

Thank Robert K
Reviewed 15 August 2015 via mobile

Stayed one night with kids while traveling to SC. Found this hotel and were very pleased with everything. Very clean, friendly staff, nice outdoor pool, and decent size rooms. We shared 1 room for all four of us, and it was fine for the night....More

Thank Deb D
Reviewed 11 August 2015

There are 4 hotels across the street from either other (Hampton Inn, Red Roof Inn, Candlelight Suites, and this hotel). For the dates that I needed, this hotel had the best price which even included free breakfasts for 4 (kids eat free and adults have...More

2  Thank Foodee
Reviewed 5 August 2015 via mobile

I stayed here two nights while I was exploring all the wonderful historical places the city has to offer. When I arrived the staff was friendly and pleasant. I was given maps of the area and numbers to call for places that delivered. The room...More

1  Thank Laura_Van_Blaricom
Reviewed 19 July 2015

Overall, the hotel is clean and comfortable. The service courteous. But that's were our satisfaction ended. We arrived at 9:00 p.m. after driving for nearly three hours. We were tired. We used our GPS to find lodging. So to be fair we did not have...More

1  Thank Paul L
Response from IHGCare, Guest Relations Manager at Holiday Inn Richmond South - City GatewayResponded 4 August 2015

Dear Paul L, Thank you so much for your review. Our goal has always been to provide our guests with the best hospitality service and it is with regret to find out your dissatisfaction with regards to our pricing. I assure you that the feedback...More

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About
Amenities
Top amenities
Free Parking
Pool
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Self-Serve Laundry
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$110 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$110 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (87)
Room & Suite (54)
Dining (17)
Pool & Beach (7)
Business Centre & Event Rooms (8)
Questions & Answers
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AUDREY n Jeffre... P
15 February 2016|
AnswerShow all 4 answers
Response from tad021478 | Reviewed this property |
Breakfast was included.... I was given a voucher to go next door.... Traffic is peak between 6am to 9am also from 4pm to 7pm.
0
Votes
Foodee
26 July 2015|
Answer
Response from Rebecca W | Property representative |
We are within a half mile of more than 9 restaurants and a variety of fast food. Restaurants include: Outback, Applebees, Cracker barrel, Golden corral, Buffalo wild wings, Ruby Tuesdays, Logans roadhouse, Pizza hut, Bob... More
-1
Votes
Taylor W
19 March 2015|
Answer
Response from Holiday Inn R | Property representative |
Unfortunately we allows only service animals
0
Votes
Room Tips
"You cant get a good room here HORRIBLE STAY AWAY"
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"the king room with king bed was very roomy...not crowded at all."
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"Room 205 is the handicap room and it has 2 shower heads if you like that kind of thing."
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"Unless you are getting up early avoid the ground floor if possible to avoid some of the noise."
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