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DoubleTree by Hilton Richmond-Midlothian

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#15 of 80 Hotels in Richmond
Certificate of Excellence
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DoubleTree by Hilton Richmond-Midlothian
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629 Reviews from our TripAdvisor Community

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Showing 628: English reviews
Dillwyn, Virginia
Reviewed yesterday NEW

Very nice hotel on US Route 60 in Richmond. Room very quiet, clean, comfortable and internet easy to access. Plenty of parking, safe area, close to shopping and main roads. Staff extremely polite and efficient with check in and check out.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Walter S
Adelphi, Maryland
Reviewed 5 days ago NEW

The hotel staff was at the desk all the time ready to assist and provide whatever you requested. The hotel had ample parking. It was close to many stores and a great Italian restaurant. Many small shopping centers around the area. Close to the toll road and a parkway if you do not want to spend the toll money.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 389norac
United States
Reviewed 5 days ago NEW

One of the elevator was out of service for the whole 3 days. The other elevator limits 6 people, which took forever to wait for the elevator. Room is next to the ice machine which constantly making noise every few minutes.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank weihanl2017
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Charlotte, United States
Reviewed 6 days ago NEW

Stayed here on business, it was easy to book, and the staff is very friendly. The appear to have had an update and it looks great. I will be staying here again the next time business travel takes me to Richmond.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 974bryanv
Glen Allen, Virginia
Reviewed 2 weeks ago

I was most pleased with the courteous service received at the front desk checking in and checking out. The counter assistants were fast, efficient and most polite. I was recognized as a Hilton Gold Club member and received the perks that come with that point level status. The lobby area is very spacious, clean and comfortable. You can see by...

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Helpful?
Thank MrGlen
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff, our Guest rooms, and our hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in...

Pewaukee, Wisconsin
Reviewed 2 weeks ago

Excellent service, friendly and helpful! Due to flight cancellation I made my reservation through the internet and was picked up at baggage claim within minutes of notifying them I was in need of the shuttle. The shuttle runs every :05 and :35 if the hour, so it made it easy to get back to the airport for my rescheduled flight.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kellykJ534BG
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff and hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in Richmond.

Petersburg, Virginia
Reviewed 2 weeks ago

This hotel on new years eve allowed a gentlemen to have a hotel key giving him access to a room rented with 4 females sleeping at 5 am. this guys was not on our room nor invited to our room. We were wakened by a complete stranger in our room whom could have done anything he wanted to us. Where...

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Helpful?
Thank staceycarmichael1972
Calvin P, On behalf of the hotel staff at DoubleTree by Hilton Richmond-Midlothian, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give...

Reviewed 3 weeks ago

Twenty four couples met and stayed at the hotel on the Friday before Christmas for a social event including a band and dinner. We all had a wonderful time with the sponsors of this party. The service was very good and the price was affordable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank sandrawR9322HY
Kim W, Revenue Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to share your experience about your recent stay here at the DoubleTree by Hilton Richmond-Midlothian. We appreciate your nice comments regarding our staff and hotel. Thank you for choosing to stay with us and we hope to see you again the next time your travel plans call for being in Richmond.

Hattiesburg, Mississippi
Reviewed 4 weeks ago

I recently stayed at this hotel for a funeral in the area. Upon arrival the hotel is in a good area. The food was not good and the rooms were old. Unfortunately as I continue to stay at more doubletrees since I have a Hilton honors I have noticed how they are all seemimg to be older. Overall this hotel...

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Helpful?
2Thank Ben B
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. Please accept our apology for the issues you encountered with your room along with the food quality in our restaurant. If you will please contact me directly, I would be happy to assist you with your next reservation and will offer you an upgrade to the best...

Galax, Virginia
Reviewed 17 December 2016

My stay was great and friendly people. Room was in great condition and very comfertable. Service at the front desk was friendly and very accomidating. Would defiantly use this hotel again for personal and business travel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mandi M
Mike W, General Manager at DoubleTree by Hilton Richmond-Midlothian, responded to this review

Thank you for taking the time to complete a survey for our hotel. We appreciate your comments on both our overall customer service and the condition of our guest rooms. Thanks for choosing to stay with us and we hope to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel welcome the moment you arrive at the DoubleTree by Hilton Hotel Richmond – Midlothian, with a freshly baked cookie at check-in. This recently renovated hotel is only a short drive from downtown Richmond and is close to business areas, corporations, entertainment and shopping destinations. Offering impeccable service and great amenities, our hotel specializes in making travelers feel at home. ... more   less 

Additional Information about DoubleTree by Hilton Richmond-Midlothian

Address: 1021 Koger Center Boulevard, Richmond, VA 23235 (Formerly Holiday Inn Koger Conference Center)
Region: United States > Virginia > Richmond
Price Range: €156 - €210 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Richmond-Midlothian 3.5*
Number of rooms: 237
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Travelocity and Priceline so you can book your DoubleTree by Hilton Richmond-Midlothian reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Koger Hotel Richmond
Holiday Inn Richmond
Richmond Holiday Inn
Hotel Style:
#9 Family Hotel in Richmond
#11 Romantic Hotel in Richmond
#12 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Richmond-Midlothian staff and other travellers.
3 questions
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Questions? Get answers from DoubleTree by Hilton Richmond-Midlothian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Think twice about eatting breakfast in hotel restaurant if your a Hilton elite member and traveling with more than your significant other.”
 of 5 bubbles 681glennf, 11 Dec 2016 | Read review
“would not recomend until the mold situation is taken care of.”
 of 5 bubbles priscillacomber, 11 Aug 2016 | Read review
“Just understand WIFI issues”
 of 5 bubbles billd193, 2 Mar 2016 | Read review
“The Junior Suites are great for a longer stay.”
 of 5 bubbles RLPark, 5 Feb 2016 | Read review
“do not get a connecting room due to noise.”
 of 5 bubbles dc2005b, 21 Oct 2015 | Read review
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