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Four Points by Sheraton Richmond

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#13 of 81 Hotels in Richmond
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Four Points by Sheraton Richmond
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745 Reviews from our TripAdvisor Community

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Showing 738: English reviews
Reviewed 29 December 2016

The hotel staff is wonderful. They have gone out of their way to ensure that my group has had a good experience. Our meeting space has been more than adequate and the buffet breakfast has been great. We are very happy we stayed here!

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Helpful?
Thank Palfygirl
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We are so happy that you enjoyed your stay at our hotel. Thanks so much for taking the time out of your day to share your wonderful comments with us. We do hope that you will visit us again in the near future. Thanks again!

Bridgewater, New Jersey
Reviewed 29 December 2016

We were down for a Swimming Trip and the staff was amazing!!!! Bonnie- Manager Dallas/Tommy- chefs Sandra/Yukeri- Servicing staff Could not of been nicer or better hosts! Thank You to the Team!!!!!!!!! SVY Team Dad

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Helpful?
Thank tfole14
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We are so proud of our staff. Thanks for noticing the great job that they are doing! we truly enjoyed having you and the team as our guests!

Bridgewater, New Jersey
Reviewed 29 December 2016 via mobile

My daughters swim team is staying for a week at this hotel. The staff has been incredible to work with. They have been so accommodating and helpful - especially since they swim at crazy hours and require some unique assistance. Special shoutouts to Bonnie the Manager, Sandra and Yukeri the servicing staff for all of their wonderful help and to...

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Helpful?
Thank JKCahill18
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

JKCahill18 Thank you for taking the time to tell us about your visit at our hotel. Our staff loves to hear about the great job that they are doing, thanks for noticing! The kids on the swim team were a joy to have as our guests. What a great group of kids! Please come back to see us on your...

Reviewed 29 December 2016

The hotel is looking very dapper! No signs of construction in the lobby or the pool area. It was a nice surprise to find the pool open and the water was warm, even in December! The updated room was very comfortable. All the staff at the front desk and in the restaurant were very friendly and helpful, too. The temporary...

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Helpful?
Thank mrstmcguire
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

mrstmcguire Wow!! Thanks for noticing all of the renovations that have been done! We are very proud of our hotel and our friendly and helpful staff. Please be sure to stay with us upon your return in the Spring! We look forward to seeing you again!

Bridgewater, New Jersey
Reviewed 29 December 2016

Our staff at the Four Points Sheraton has gone above and beyond for our team's stay at their hotel to make it a great experience They are super friendly, extremely accommodating and very attentive! Big shout out to Bonnie the hotel Manager, our chefs Dallas& Tommy, and the Servicing staff Sandra & Yukeri - thank you all for making this...

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Helpful?
Thank Janis1927
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Janis1927 Thanks for recognizing some of our awesome staff members! Guest service and satisfaction is very important to us. We are so appreciative of you for taking the time to let us know about your stay. Please remember us the next time you are in Richmond.

New Jersey
Reviewed 29 December 2016

Wow, where do I begin.?.I coordinated/chaperoned a trip for 36 people so a lot of people were depending on the decisions I made. Proud to say I hit the proverbial jackpot. When we arrived, Bonnie, senior manager, was in the lobby to greet us with keys in hand so we could get straight to our room to relax after our...

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Helpful?
Thank gkswimdad
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

gkswimdad Thanks so much for your kind words about our hotel and staff. We hope that you will visit us again soon. Guest satisfaction is very important to us. Thanks again for taking the time to let us know about your stay!

Reviewed 21 December 2016

I attended a holiday luncheon at the Four Points and was wonderfully surprised. The food was delicious, the staff was very attentive and cheerful. The ballroom was decorated nicely and made for a delightful time. I would like to personally thank Denis, Joann, Trixie, Sandra, Bonnie, and Phillip for providing such a treat for us.

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Helpful?
Thank David H
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

David H Thank you so much for taking the time to tell us about your visit with our Four Points Family. We are very happy to hear that our staff was attentive and cheerful. They will be ecstatic to hear the wonderful compliments. Your happiness and comfort is always our number one priority. We truly enjoyed having you here and...

Midlothian, Virginia
Reviewed 18 December 2016

My Sunday School class enjoyed a marvelous meal and time of fellowship together today at the Four Points Hotel. Many thanks to Denise Walters for arranging for our gathering. The entire staff was attentive and responsive. They told us to ask for anything we needed and wow, did they respond when requests were made. We are so grateful to Trixie,...

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Helpful?
Thank Joyful1570
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Joyful1570 Wow!!! We would first like to thank you for taking the time to tell as about visit. We are ecstatic to know that you enjoyed your visit. Your happiness and comfort is always our number one priority. It was an absolute pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia, United States
Reviewed 16 December 2016

We have our quarterly networking lunches and monthly socials at the Sheraton. Everything is always very nice. I especially want to single out Bonnie, Beth and Mo for all their help with our Southport Group.

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Helpful?
Thank BobbyKelland
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

Thank you for taking the time to tell us about your visit with our Four Points Family. We are so happy to know that Bonnie, Beth and MO were accommodating during your visit. You happiness and comfort is always our number one priority. It was a absolute pleasure having you here and we look forward to seeing you soon.

Richmond, Virginia
Reviewed 16 December 2016

Our organization has business meetings here several times a year. The food is always great as well as the staff and service. They are very easy to work with and do their very best to be flexible and helpful. As an organization we have many options to chose from but prefer the Four Points by Sheraton. Kudos to Sandra, Joann,...

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Helpful?
Thank raybirk99
SMI-Hotelgroup, Manager at Four Points by Sheraton Richmond, responded to this review

We truly appreciate you taking the time to tell us about your visit with our Four Points Family. Our staff will be so happy to know that you were more than satisfied with your visit. Your comfort and happiness is always our number one priority. It was an absolute honor having you here with us and we look forward to...

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Four Points by Sheraton Richmond Airport
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Where You Want to Be. In a fast-growing county in southeast Virginia, the Four Points by Sheraton Richmond is located among beautifully landscaped grounds, walking paths, and serene lakes. Despite our private setting, we are still conveniently situated just five minutes from two major shopping centers, 15 minutes from Richmond's lively downtown, and about 20 miles from Richmond International Airport (RIC). This great location puts city attractions like the University of Richmond and the Fan District just outside our door. All in One Place. Starting with the warm atmosphere of our lobby, we always have your comfort in mind. Make a splash in our indoor/outdoor pool, spend time with family and feed the ducks at our scenic pond, and enjoy an energizing workout in our fitness center. Enjoy delicious meals and drinks in our restaurant and lounge. For meetings and events of all sizes, we offer nearly 8,000 square feet of function space, and a business center provides support services. Home away from Home. Our inviting guest rooms and suites have everything you need for a great stay. Warm earth tones create welcoming environments for business and leisure guests alike. Take care of work at a spacious desk with High Speed Internet Access, relax in front of a flat screen TV, and get a good night's sleep in a Four Points signature bed. ... more   less 

Additional Information about Four Points by Sheraton Richmond

Address: 9901 Midlothian Turnpike, Richmond, VA 23235 (Formerly Sheraton Richmond Park South Hotel)
Region: United States > Virginia > Richmond
Price Range: €98 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Richmond 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sheraton Richmond
Richmond Sheraton
Hotel Style:
#4 Green Hotel in Richmond
#18 Romantic Hotel in Richmond
#20 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Richmond staff and other travellers.
3 questions
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Questions? Get answers from Four Points by Sheraton Richmond staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view nice”
 of 5 bubbles 320stephaniew, 7 Feb 2017 | Read review
“The 7th floor is completely renovated.”
 of 5 bubbles mrstmcguire, 29 Dec 2016 | Read review
“The rooms on back of the hotel offers a view of many ponds...almost a park like setting and you can walk around back there.”
 of 5 bubbles gkswimdad, 29 Dec 2016 | Read review
“nice accessible rooms”
 of 5 bubbles 269crystaln, 9 Dec 2016 | Read review
“No particular good/bad suggestions. It's a nice.”
 of 5 bubbles NikonJeb, 28 Nov 2016 | Read review
5 of 5