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    Delta Hotels by Marriott Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
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    24/12/2017 25/12/2017
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    Savings alert: 16% below average rate

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    US$185
    US$152
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    Traveller (137)
    Room & Suite (68)
    Dining (9)
    Overview
    • Excellent48%
    • Very good29%
    • Average13%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (176 reviews)
    “james river” (46 reviews)
    “shuttle service” (44 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (914)
    There are newer reviews for Delta Hotels by Marriott Richmond Downtown
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    191 - 195 of 900 reviews

    Reviewed 30 June 2016

    Great property. Clean, comfortable room Location is great, but it is in a downtown area so many things close. I was not picked up at the airport, even though the clerk said van was on the way. So I had to get a cab, even...More

    Thank YouveGotAirMale
    Response from dvaden1984, Manager at Delta Hotels by Marriott Richmond DowntownResponded 1 July 2016

    YouveGotAirMale, Thank you for reaching out to Crowne Plaza Downtown Richmond and providing us your feedback. We apologize for any inconveniences you may have encountered during your recent stay. We will follow up with each department involved and make sure everyone has the proper training...More

    Reviewed 30 June 2016 via mobile

    Had a great diner thanks to Kevon Hall and Jabria Cousins two great trained waiters , they greeted me with a smile , checked on me constantly to make sure everything was fine and they were very well mannered , keep up the good work...More

    Thank TedMines
    Response from dvaden1984, Manager at Delta Hotels by Marriott Richmond DowntownResponded 1 July 2016

    Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, David V

    Reviewed 25 June 2016

    This Crowne Plaza is very nice! The staff is great, and the rooms and views of the James River are beautiful! I have returned on business for over ten years now, and the service and quality has actually gone up over the years! Great hotel!

    Thank ksawyerh
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 26 June 2016

    Thank you ksawyerh, for providing your valuable feedback. We sincerely appreciate your many years of loyalty to our hotel and staff. We are looking forward to your return.

    Reviewed 23 June 2016

    Crowne Plaza was the EASIEST venue to work with since I have been facilitating prom in 2008. The staff was very knowledgeable, flexible and supportive throughout the whole process. Lori Fielding and Kristen Nutter were helpful throughout the whole process and the event was absolutely...More

    Thank Carrie W
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 24 June 2016

    Thank you Carrie W for taking the time to provide your feedback and review of your experience with our Catering Sales team. We are looking forward to Prom 2017! Thanks again.

    Reviewed 21 June 2016 via mobile

    Accompanied my recently college graduated daughter, who accepted a Position in richmond,VA - After two hard days of driving from WI we found the staff AMAZING! Erica and Rocky (and another chap who gave us toothpaste and a toothbrush as mine were buried somewhere in...More

    Thank Natalie O
    Response from ScottJones, General Manager at Delta Hotels by Marriott Richmond DowntownResponded 24 June 2016

    Thank you Natalie O for providing your valuable feedback. I know that Erica and Rocky both are a great example of Southern Hospitality is alive and well! Welcome to Richmond! Again thank you.

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$150 - US$247 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #13 Business Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Marriott, Priceline, Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Hotwire, Cancelon, HotelQuickly, getaroom.com and TripOnline SA so you can book your Delta Hotels by Marriott Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
    Add Photo Photos
    Traveller (137)
    Room & Suite (68)
    Dining (9)
    Pool & Beach (5)
    Hotel & Grounds (70)
    Bathroom (16)
    Business Centre & Event Rooms (5)
    Nearby
    Nearby HotelsSee all 82 hotels in Richmond
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Joy2p
    20 August 2017|
    AnswerShow all 2 answers
    Response from Assistant1966 | Reviewed this property |
    Yes they do offer shuttle service and the driver is very nice!
    0
    Votes
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    8 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Room Tips
    "Ask for a view of the river"
    Read review
    "My room had a nice view, other side of hotel has big construction site going on across street. Beds and..."
    Read review
    "Request a riverside view room."
    Read review
    "Try to get room facing the James river"
    Read review
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