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    Crowne Plaza Richmond Downtown

    555 E Canal St, Richmond, VA 23219-3837
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    6/8/2017 7/8/2017
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    US$203
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    Traveller (117)
    Room & Suite (67)
    Dining (10)
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    1,467 reviews
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    Overview
    • Excellent46%
    • Very good30%
    • Average14%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “front desk” (158 reviews)
    “james river” (42 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Crowne Plaza Richmond Downtown
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    Hilton Richmond Downtown
    1,467 reviews
    #7 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,896 reviews
    #13 of 81 hotels in Richmond
     
    Linden Row Inn
    1,034 reviews
    #6 of 81 hotels in Richmond
     
    The Berkeley Hotel
    854 reviews
    #8 of 81 hotels in Richmond
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (862)
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    1 - 5 of 848 reviews

    Reviewed 1 week ago

    I stayed at the Crowne Plaza Richmond downtown over the weekend and my stay was nothing short of PERFECT!!! Traveling into Richmond was a little rough, but once i was greeted by Renee at the front desk with one of the greatest smile one could...More

    Thank Bobbet D
    Hotel's Favourite
    Reviewed 8 May 2017 via mobile

    Everything. Starting from awesome staff who is so great and very well attentive. I got in town at 10AM. ROCQUI CAMM, was very kind to give me an early check in and in an newly renovated upgrade room, recognizing my IHG Platinum status. ANDREW the...More

    1  Thank Vira H
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 10 May 2017

    Thank you for taking the time to provide your valuable feedback. I know that Rocqui and our team will all be excited to hear your feedback. We are looking forward to your return again soon.

    Reviewed 4 weeks ago

    Did not realize they were in the middle of a remodel when I booked it. While the place is actively being renovated, the staff was great, From Scott , the GM to the from desk, housekeeping na restaurant staff, all were personable, helpful and smiling...More

    Thank michael s
    Reviewed 12 June 2017

    Difficult to find parking garage but fantastic staff at front desk. This Hotel gives special rates for family member having surgery at VCU. Annie was so helpful getting our rooms close together. Limo service provided to hospital. I got stuck on the floor due to...More

    1  Thank MSBSC
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 16 June 2017

    Dear MSBSC, thank you for providing your feedback. I apologize that you did not have the experience that you deserve. We will reach out if allowed and work to make up for this stay. Again thank you for taking the time to provide your valuable...More

    Reviewed 11 June 2017

    The first two floors are significantly impacted by renovation construction. Good for the owners to invest, but it does impact guests staying during the construction. Good workout facility -- not cramped, 5-6 treadmills, 2 ellipticals, and a stairmaster (don't often see that!). Location is a...More

    1  Thank mpeacock
    Response from ScottJones, General Manager at Crowne Plaza Richmond DowntownResponded 16 June 2017

    Thank you mpeacock for your valuable feedback. We are working hard to complete our renovation and we sincerely apologize that your stay was impacted. Again thank you for the comments. We hope that you will return as we reinvent our Hotel.

    Hilton Richmond Downtown
    1,467 reviews
    #7 of 81 hotels in Richmond
     
    Omni Richmond Hotel
    1,896 reviews
    #13 of 81 hotels in Richmond
     
    Linden Row Inn
    1,034 reviews
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    The Berkeley Hotel
    854 reviews
    #8 of 81 hotels in Richmond
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Dry Cleaning
    • Concierge
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$161 - US$236 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Richmond
    • #13 Business Hotel in Richmond
    • #13 Romantic Hotel in Richmond
    • #22 Family Hotel in Richmond
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 298
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, Hotwire, Booking.com, Hotels.com, Marriott, IHG, Travelocity, Priceline, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Crowne Plaza Richmond Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Richmond
    • Also Known As
    • Crowne Plaza Richmond Downtown Hotel Richmond ,
    • Richmond Crowne Plaza
    Add Photo Photos
    Traveller (117)
    Room & Suite (67)
    Dining (10)
    Pool & Beach (7)
    Hotel & Grounds (67)
    Bathroom (13)
    Business Centre & Event Rooms (3)
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    Nearby Restaurants
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    Cafe Rustica
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    Nearby Attractions
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    .63 km away
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    .54 km away
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    Ask a question
    Questions & Answers
    ackplatt
    12 March 2017|
    AnswerShow all 7 answers
    Response from ScottJones | Property representative |
    hello ackplatt, we offer a microwave and fridge in all rooms. Package deal does offered our breakfast buffet at a discounted rate included.
    0
    Votes
    Kathy M
    8 June 2016|
    AnswerShow all 4 answers
    Response from dvaden1984 | Property representative |
    Yes we do from main street train station. If you call the hotel when you arrive they can pick you up until 11pm. They can be reached at 804-788-0900
    0
    Votes
    Chantelle C
    14 April 2016|
    AnswerShow all 6 answers
    Response from ScottJones | Property representative |
    So very sorry to respond late however we are not able to offer our shuttle but Groome trans port does offer prebooked and pickup services. 804-222-7222 please let us know if we can help with contacting. 804-788-0900, Scott... More
    0
    Votes
    Room Tips
    "Ask for room with river view."
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    "Ask for something overlooking the federal reserve."
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    "Ask for river views & high floor"
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    "Ask for the south side with the great river views."
    Read review
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