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The Jefferson Hotel

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1,113 Reviews from our TripAdvisor Community

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Showing 1,099: English reviews
Greenville, NC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 days ago NEW

We were there for our wedding night. I'd been to the hotel several times, but had never stayed there. We had a corner king room that was huge. Beautifully furnished and spotless. The bathroom was a sight to behold - large walk-in shower and a soaking tub too. We ate dinner at TJ's restaurant. Food was very good, but the... More 

Helpful?
Thank NagsHeadGirl_1
Sydney
Level Contributor
67 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 5 days ago NEW via mobile

Great hotel , great service. Stunning refurbishment in this historic place. Courtesy car is very handy to get into town and to restaurants. Good breakfast The brunch is a must. Sorts of southern specialties as well as an amazing desert bar and great omelettes I would recommend for sure.

Helpful?
Thank Luv2travelOzzie
Ottawa, Canada
Level Contributor
149 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 1 week ago NEW

This was our second stay at this property. In our travels, we have stayed in some of the most expensive and highly rated hotels in Canada and the U.S. This includes properties in the Ritz Carlton, Four Seasons, and Peninsula chains. We have never had a better experience. I would add that this hotel is, in general, considerably less expensive... More 

Helpful?
Thank byrddawg
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your wonderful review! We are so glad that you enjoyed your second stay and hope that you will have the occasion to visit with us again soon. More 

Orlando, Florida
Level Contributor
7 reviews
Reviewed 1 week ago

Second time I've stayed here. Great service culture. Take advantage of the knowledgeable concierge and the complimentary shuttle. We used the shuttle numerous times to tourist spots, and it worked out great. I am sure the management team is already aware of the homeless issue in the area and my guess is that they are working with the city to... More 

Helpful?
Thank Marvel70
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review and the mention of our knowledgeable concierge and complimentary shuttle. More 

Williamsburg, VA
1 review
Reviewed 1 week ago

We chose the Jefferson as a central location for 4 friends to meet for our 40th birthday celebration. We planned to relax and catch up in our room before a 7:00 p.m. concert. We arrived at the hotel promptly at 4:00 p.m., the designated check-in time. Our room was not ready and we were offered a complimentary drink at the... More 

Helpful?
Thank Caseybailey76
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

We sincerely apologize that you experienced a delay in your check-in and were also inconvenienced by an error in billing. We so appreciated the opportunity to make amends for those lapses in service during your stay. More 

New York City, New York
Level Contributor
65 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago via mobile

Went to the Jefferson for a family party. Stayed there for the convenience. Expensive, but a wonderful experience. Accommodations: Pretty amazing. Staff: Best ever. And the brunch on Sunday? Unlike anything I've ever experienced!! My only problem is that I Hate Thomas Jefferson and his hypocrisy, but his namesake hotel is beautiful....

Helpful?
Thank MitchPNY
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for your review. We are glad that you enjoyed your experience! More 

Level Contributor
9 reviews
3 hotel reviews
Reviewed 1 week ago

We wanted to visit that hotel for couple reasons. The first one - to check its interior how it was described in "Gone with wind". The Second one - to have a lunch at a luxury place. Yes ! We enjoyed the both things ! We had lunch in an amazing place.

Helpful?
Thank Dmitry R
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for joining us for lunch. We are glad that you enjoyed your visit! More 

Los Angeles, California
Level Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago via mobile

Yes that's what I said no alligators! Story goes that in the days when people drove from Florida to New York they would stop over in Richmond and stay at the Jefferson Hotel. The hotel had a large fountain with pool surrounding it. People would buy baby alligators in Florida because they were cute and by the time they got... More 

Helpful?
Thank Pookie10000
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

The story is true and is an interesting chapter in the hotel's history! Marble pools in the Palm court lobby were home to alligators until 1948. Generally, Richmonders that had wintered in Florida are thought to be the most likely to have deposited the alligators into the ponds but it is entirely possible that others from farther north also chose... More 

Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago via mobile

Just visited the Jefferson for a business conference. Originally I thought that this hotel was going to be terrible. However I was pleasantly surprised. Pulled up to absolute greatness. From valet until I checked out was excellent. The restaurants and drinks were outstanding. We stayed in the Premier King rooms which are recently upgraded. The bed was even more comfortable... More 

Helpful?
Thank Rashelle M
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

We are so pleased that your stay exceeded your expectations and that you were able to get some much needed rest. We look forward to having you back with us! More 

Pawleys Island, South Carolina
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

From the time you walk into the hotel you know you are some place special. And special it was. Everything from the reception/reception desk to the room, to the restaurants/bars, to the assistance by the staff was special. Our room was big and wonderful (newly minted from the "reconstruction"). The meals at TJs were excellent. The bathroom/shower complex was wonderful... More 

Helpful?
Thank W H
JenniferCrispPRMgr, Public Relations Manager at The Jefferson Hotel, responded to this review

Thank you for review. We look forward to your return! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Since 1895, The Jefferson Hotel has been recognized for its genuinely friendly service, luxurious guestrooms, breathtaking architecture and elegant decor. Guests of The Jefferson enjoy newly renovated guest rooms, two award-winning restaurants, 24-hour room service, a complimentary on-site health facility,indoor swimming pool, and complimentary wireless internet access and local calls. Located in the heart of downtown, all of the city's most popular destinations can be reached using the hotel's complimentary transportation. ... more   less 

Additional Information about The Jefferson Hotel

Address: 101 W. Franklin Street, Franklin & Adams Sts, Richmond, VA 23220
Region: United States > Virginia > Richmond
Price Range: €305 - €421 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Jefferson Hotel 4.5*
Number of rooms: 181
Reservation Options:
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Hotel Style:
#1 Family Hotel in Richmond
#1 Romantic Hotel in Richmond
#1 Luxury Hotel in Richmond
#4 Business Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from The Jefferson Hotel staff and other travellers.
13 questions
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See all questions (13)

Questions? Get answers from The Jefferson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“While not full suites, their Grand Premier rooms are very spacious”
 of 5 bubbles byrddawg, 26 Nov 2016 | Read review
“No room noise. Interior room looking at courtyard.”
 of 5 bubbles PowerTraveler4, 19 Oct 2016 | Read review
“Fifth floor corner room was great.”
 of 5 bubbles dalec454, 11 Oct 2016 | Read review
“The room with two queen beds offered on my Trip Advisor app was wonderful.”
 of 5 bubbles danieljgriffith, 5 Oct 2016 | Read review
“Ask for a restored room with a view of downtown or the James River.”
 of 5 bubbles T994FNdavidm, 22 Aug 2016 | Read review
5 of 5
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