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Royal Sonesta Boston

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Royal Sonesta Boston
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760 Reviews from our TripAdvisor Community

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Showing 668: English reviews
london
Reviewed 15 February 2017

Arrived at the hotel for the first time after delayed flight so was in a foul mood. Gigi on the front desk provided amazing service, checked me in efficiently, and basically put me in a great mood. 10/10 to Gigi.

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Helpful?
Thank ianian76
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, ianian76, Thank you for taking the time to leave your feedback. We pride ourselves on swift and pleasant check-ins as we know that travel can be disagreeable. I will be sure to pass along your kind word to Gigi - she will be thrilled to hear that she was able to welcome you with amazing service. We hope to...

Cambridge
Reviewed 6 February 2017

This is a beautiful hotel, and the staff was just outstanding. They were very helpful when I arrived, and when I needed to check out and leave my luggage in their care while I finished my conference. Would definitely recommend.

Review collected in partnership with Sonesta
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Helpful?
Thank W3166XPjulieg
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, W3166XPjulieg, Thank you kindly for your review! Your recommendation is our highest honor and we cannot wait to welcome you back to be of the utmost help!

New York City, New York
Reviewed 4 February 2017

First negative review ever; truly shocked at the anti semtic comments and attitude by the front desk and upon sharing my anger to the exchange, i was told by the front desk rep who was the MOD, if i was unhappy i could leave - then i photographer the manager, since i need to document the situation since it was...

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Helpful?
9Thank andrew s
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Mr. Steinberg, Thank you, again, for taking the time to leave your feedback. As we've discussed, it was very disappointing to hear of our inability to deliver our normal standard of service and hospitality. We've been appreciative of the chance to speak with you and hope that should you wish to discuss this matter further that you do not hesitate...

rochester, ny
Reviewed 31 January 2017

A terrific hotel with nice views of the river, easy access to Kendall Square, Cambridge, Somerville. Pool is terrific, restaurants are decent. Park at the mall across the street for $25 per night ( instead of $45 at the hotel) or on the street behind the hotel for free on Sundays.

Review collected in partnership with Sonesta
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1Thank letsgotraveling
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, letsgotraveling, Thank you for your feedback! We certainly appreciate your comments and we know that our travelers, past, present and future, will find your review very helpful! We look forward to your return!

Camberley, United Kingdom
Reviewed 30 January 2017 via mobile

A typical 4 star hotel with clean functional rooms. Room service was excellent but the difference was in Dante's the restaurant/bar. Very friendly staff who knew a lot about the eclectic mix of draught beers on offer. Warning, the Imperial Russian Stout is a little over 10% but wow! Will be coming back to Boston later this year and will...

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Helpful?
Thank Cliff L
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Cliff L, It's a pleasure to read that you enjoyed our local food offerings! We hope to immerse each guest to our local culture through experiences and our amazing fare. We appreciate your review and hope to have you back for another Imperial Russian Stout soon!

Philadelphia, Pennsylvania
Reviewed 28 January 2017

We stayed here when visiting MIT last fall. The hotel is located just east of the MIT campus, and is close to the Museum of Science. The hotel is clean and modern. Our room was small, only 248 square feet, but it was attractively furnished with a modern look that was congruous with the hotel common areas. We had a...

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Helpful?
Thank Retinadoc88
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Retinadoc88, Thank you for sharing your feedback from your recent stay with us. We are so pleased that you had enjoyed the wonderful views of the Charles River and our close proximity to MIT! We look forward to welcoming you back often.

Glen Mills
Reviewed 27 January 2017

A 1096.00 fraudulent charge was applied to my credit card after hosting a brunch at the Royal Sonesta. It took 3 months to sort it out because no one from the Sonesta would return phone calls or emails. This includes the general manager and later again when I contacted corporate. While the brunch, location and staff were all very nice...

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Helpful?
4Thank Patti A
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Patti A, Thank you for submitting your review. It's feedback such as yours that helps us to improve our guests' experiences each and every day. We sincerely apologize for the misunderstanding with the charges. While not fraudulent, we should have communicated the changes in more detail. I believe you've since been in contact with our teams and all should...

Reviewed 26 January 2017

Checked into hotel for family member's(son)graduation. Beautiful hotel on the waterfront, with convenient location to sights and very helpful staff for directions and any services that were offered. Views from room offered quaint picturesque scenes of river and boats docking in pier. Also a biking or jogging path that skirts the river's edge directly behind the hotel was perfect for...

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Helpful?
Thank Andy S
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, Andy S, Thank you for your review and congratulations to your son on his graduation from Harvard! What a great accomplishment. We are thrilled to have been even a small part of the celebrations! We certainly hope that the memories of the weekend are fondly remembered. We look forward to welcoming you back soon!

Cambridge
Reviewed 23 January 2017

We arrived at the hotel and were amazed at how well maintained the property was, and how beautiful the views of the river were. At check in we received our room which had a gorgeous view of the river and was well kept and clean. The kids enjoyed the salt water pool immensely. We were able to walk to the...

Review collected in partnership with Sonesta
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Helpful?
1Thank G5292NRlaurak
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, G5292NRlaurak, We are so pleased to read your review. Thank you for your kind words. We are certainly lucky to be in such close proximity to some of the best area attractions, restaurants and Charles River. Our hotel is one of the few properties that uncovers the best of Boston and Cambridge for each type of traveler. We love...

Ponoka, Canada
Reviewed 21 January 2017

This property is top notch!!! What a gem. The rooms are so clean and elegantly furnished. There are lots of dining choices from Starbucks to elegant dining. The hotel is located directly across the street from a mall with lots of shops, restaurants and a food court. The staff are very accommodating at this property. I would highly recommend this...

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Helpful?
Thank TravelGal011070
RoyalSonestaBoston, General Manager at Royal Sonesta Boston, responded to this review

Hello, TravelGal011070, Hi Jolpin, Thank you for taking the time to post a review of your recent stay at Royal Sonesta Boston. Your recommendation is our highest honor, and we are so glad that you were able to take advantage of our amazing location, close to attractions. We hope to welcome you back in the near future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Dante
Dante
Cuisines: Italian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Spectacular views surround you at the luxurious and newly renovated Royal Sonesta Boston. Set on the Cambridge side of the Charles River, this distinctive, modern hotel features original contemporary art, exceptional service, and one of the city's best pools. Its ideal location puts you minutes from the best of Boston, with shopping, museums and historic sites all nearby. Known as one of the city's best luxury hotels, all of its 400 well-appointed guest rooms overlook the Charles River, Cambridge or Boston's stunning skyline. ... more   less 

Additional Information about Royal Sonesta Boston

Address: 40 Edwin Land Blvd, Cambridge, MA 02142
Region: United States > Massachusetts > Cambridge
Price Range: €228 - €555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Sonesta Boston 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Sabre Hospitality Solutions, HotelsforEveryone, Cheap Tickets, Travelocity and Jetsetter so you can book your Royal Sonesta Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sonesta Hotel Cambridge
Cambridge Sonesta Hotel
Sonesta Cambridge
Hotel Style:
#3 Family Hotel in Cambridge
#3 Luxury Hotel in Cambridge
#3 Business Hotel in Cambridge
#5 Green Hotel in Cambridge
#5 Romantic Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Royal Sonesta Boston staff and other travellers.
31 questions
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Questions? Get answers from Royal Sonesta Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to get high level river view”
 of 5 bubbles Amon182, 27 Mar 2017 | Read review
“The river views are amazing!”
 of 5 bubbles 132maei, 13 Mar 2017 | Read review
“Ask for a river view”
 of 5 bubbles 533j_nv, 11 Mar 2017 | Read review
“Ask for a room with a river/city view. If there are any available they will try to get one for you.”
 of 5 bubbles DRoben12, 10 Mar 2017 | Read review
“Choose the newer, south tower. Higher floors are better.”
 of 5 bubbles kristenm926, 9 Mar 2017 | Read review
5 of 5