Highly recommend this hotel! Front desk staff, housekeeping staff and restaurant staff were extremely friendly and courteous. The hotel offers self-parking, but the parking garage was being repaired. We had to use the valet option and you are able to take your car out as much as you want. I recommend calling the valet desk before leaving your room, so your car will be ready when you arrive at the front entrance. There is a coffee shop/convenience store on the property that offers coffees, snacks, water, soda, juice and alcoholic beverages. There is also an in-house restaurant, Paperback Tavern. They offer breakfast until 11am and then close until 5pm for dinner. We had the American breakfast and the double stacked breakfast sandwich and both were very good. We stayed in the university suite which was incredible! Plenty of room, a fridge, a balcony that looks out into the center of the hotel. The suite also has a separate bedroom and bathroom. There is a safe in the closet of the bedroom. There was an amazing view of the Charles River and the Boston skyline. Depending where in Boston you are going it takes about 15 mins in an Uber ride. If you are visiting Boston or any of the nearby colleges, I recommend you stay at the Hyatt Regency Boston/Cambridge.…
expensive room and parking, limited menu, fridge no microwave, nice people working, very clean nice bed ,no need for valet parking, daughter was disappointed with no pool. service was good, price for parking was given at $35, was charged $55 at checkout.
Had a great stay at the Hyatt Regency in Boston/Cambridge. The room with a balcony was a little small and could maybe use some updating but everything was clean and worked well. Restaurant/Bar had good apps and breakfast, with an acceptable bar selection.
Great location and view but not a lot of public transport or shops around. Updated and clean rooms, comfy beds. Restaurant is OK but the cafe in lobby is great- drinks, food, snacks and good work space.
The hotel itself is very nice with beautiful views. There’s not much that you can walk to quickly nearby. There is no microwave available for guest use at all. Housekeeping barged in on us even though I met her at the door and declined service. She came in with a big trash bag and was spraying cleaner while we were sitting there trying to eat our breakfast. Beds were comfortable, but bathroom, especially the shower, was really small.
This hotel is the most convenient one in Boston! It is near Fenway, TD Garden, minutes from the Harbor. Any and everything you could possibly want to do in Boston is within minutes of this hotel. Great rooms and an exciting restaurant/bar.
All have been wonderful, but Tom was especially helpful this last stay (3/2/23-3/3/23). My Dad fell in the revolving door and Tom rushed over to help him (so did the head of valet parking). The lovely woman at the front desk on morning of 3/3/23 (her name begins with an "S") has also been amazing. Great people, we will definitely continue to stay there. It's also a beautiful hotel (very clean) with great views, right on the Charles River.
The only issue was breakfast everything else was superb. The staff were incredibly accommodating and the cleanliness was very noticeable. I would recommend the hyatt to anyone traveling to Boston it was wonderful.
Rooms were terrible. Food was bad. Rats in garage. People falling because they don’t clean up the snow. They don’t compensate you for terrible service. Rooms smelt so bad. They had to get us another room.
Easy walking distance from MIT, Harvard, or BU. Nice view of the Charles river. Overnight parking is expensive. Comfortable beds. Did not eat breakfast there but walked to local bakery in Harvard Square.
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