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Charles Hotel

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Charles Hotel
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1,488 Reviews from our TripAdvisor Community

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Showing 1,458: English reviews
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Long Island, New York
Reviewed yesterday NEW

Perfect location for visiting Harvard and/or Cambridge Square area. Lovely upscale hotel just a few minutes walk to the Harvard athletic building. Also super convenient to tons of shopping, bars and restaurants. Very friendly check in and valet. Lovely room. Gorgeous TV that seemed 3D it was so sharp. Got a kick out of the TV in the bathroom mirror....

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Thank havesuitcase153
Oregon
Reviewed yesterday NEW

The Charles Hotel puts you within walking distance of the major sights around Cambridge. You are literally minutes from Harvard. The hotel graciously offered us an early check in as we arrived earlier than planned and we immediately hit the streets to tour the town. This is an excellent place to stay if you would like to ditch your car...

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Thank L8R
Jersey City
Reviewed yesterday NEW

The hotel has very nice rooms, friendly staff, and located nearby a lof of restaurants. During my stay, the alarm went off at 5am unexpectedly which was nothing pleasant at all. It was a little bit of wait to get a taxi in the morning.

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Thank Phoebe H
Reviewed 2 days ago NEW

Choosing this hotel due to its convenience; however, too pricey for the value received. It doesnt make sense. You can find way better deals if you can manage the time to mobilize in Harvard Square. Even if the company is paying I dont find where is the value for this close to average service.

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Thank 69enriquer
Forest Hills
Reviewed 3 days ago NEW

Nice location and overall service was good. I would definitely recommend this place because of the service and location .Though I stayed for short time but I did feel welcome as soon as I entered hotel.

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Thank vandnac2015
Alex A, General Manager at Charles Hotel, responded to this review

Thank you for the positive feedback, vandnac2015. We aim to make every guest feel welcomed here, so I am glad you had a positive experience with our staff. We hope The Charles can become your home away from home when in Harvard Square.

Reviewed 3 days ago NEW

Our group of five people stayed at the hotel. At check-in, the hotel did not confirm with us how many nights we are checking in for, and took our credit cards on file without asking us to sign form of documentation. At the day of the check out, they told us an extra night was booked, and that cannot be...

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Thank Sophie Z
Toronto
Reviewed 3 days ago NEW

A good place to stay when visiting Harvard. Cozy rooms and very clean. Nice staff. Restaurants and breakfast are also good. Have stayed here a number of times when visiting for meetings or to see my Harvard student.

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Thank Joan F
Alex A, General Manager at Charles Hotel, responded to this review

Thank you very much for your feedback, Joan. I am glad to hear you continue to enjoy your visits to The Charles, whether for business or for pleasure. If there's anything I can do to help make this feel more like a home-away-from-home for you, please let me know. We look forward to welcoming you back soon!

Madison
Reviewed 4 days ago NEW

This is a great hotel, with great food and restaurants around. However, I think it is a bit overpriced; although, I really enjoyed my stay there. I stay there because I attended to the PON of the Harvard Law School

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Thank rafaeldC1970HS
Alex A, General Manager at Charles Hotel, responded to this review

Thank you for the positive feedback, rafaeldC1970HS. We're glad you had a pleasant stay during PON and hope that you were able to explore all that Harvard Square has to offer. Please let us know if there's anything we can do to improve your next visit.

Buenos Aires, Argentina
Reviewed 5 days ago NEW

Well located hotel for Cambridge visitors. Unfortunately, the price/value proposition is extremely poor. internet access is horrible, rooms are average. Service is solid, infrastructure average but clean and comfortable enough. Definitely not a 400+ uSD/night proposition.

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Thank Mario K
Kiev
Reviewed 5 days ago NEW

Everything was amazing! Of all praise. The hotel has surpassed all expectations: we will definitely recommend it to friends and on the next visits to Boston and Cambridge - we will live at the Charles Hotel.

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Thank oksanak23

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Henrietta's Table
Henrietta's Table
Cuisines: American
No photo provided
Noir
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more   less 

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138-5780
Region: United States > Massachusetts > Cambridge
Price Range: €305 - €717 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Business Hotel in Cambridge
#11 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Charles Hotel staff and other travellers.
5 questions
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Questions? Get answers from Charles Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book well in advance.”
scovil1986, 6 Apr 2017 | Read review
“I'm not sure where the quieter rooms are located, but our 9th floor hallway was noisy.”
SimplebutSpectacular, 28 Feb 2017 | Read review
“Rooms on the higher level floors are quieter”
GuitaG, 24 Jan 2017 | Read review
“Nice view over looking the central patio”
Floridabluemacau, 13 Jan 2017 | Read review
“Hotels on the back are quieter”
smw, 23 Nov 2016 | Read review
5 of 5