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Fairfield Inn Springfield

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81 Reviews from our TripAdvisor Community

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Showing 81: English reviews
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New Douglas, Illinois, United States
Reviewed 14 January 2017 via mobile

If you aren't going to try to make walls a little sound proof at least have courtesy of having a continuous fan in the rooms. Loud guests at 11 pm at night must he a thing in Springfield, IL. Two years in a row, different hotel and still a party in the lobby.

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Helpful?
Thank Melissa T
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear RANDAL, Thank you for taking the time to share your recent experience at the Fairfield Inn Springfield with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I would like to take this time to apologize...

Midway, Arkansas
Reviewed 5 January 2017

I have come to expect a high level of service, clean and comfortable accommodations and a top quality staff at Marriott and this location meets these standards easily! I was greeted by a kind Attendant and was checked in in a matter of minutes. The room was clean and comfortable. The pool and hot tub were excellent and I can...

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Helpful?
Thank ArkansasEagle
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear ArkansasEagle, Thank you for sharing your experience at the Fairfield Inn Springfield through the TripAdvisor site. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

Marquette Heights, Il
Reviewed 3 January 2017 via mobile

My kids and I (7,7,11) took a little road trip to Springfield and this is where we stopped. This is a nice hotel. Very clean, the staff we very friendly, the pool area was clean and well maintained. Lots of towels. The Continental breakfast was pretty standard. The beds were soft, but could use warmer blankets. The only downfall. The...

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Helpful?
Thank slepygrl
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear slepygrl, Thank you for sharing your experience at the Fairfield Inn Springfield through the Guest Satisfaction Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Anderson, South Carolina
Reviewed 31 December 2016 via mobile

Nice hotel for the price. Ok breakfast but want my biscuit and gravy back! Also no longer have flavored half and half. Clean, comfortable rooms. Nice pool and jacuzzi. Close to all the Lincoln sites. Staff nice but not overly friendly. Near A&W and all Restaurants/shopping.

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Helpful?
Thank Michael K
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Michael K, Thank you for sharing your experience at the Fairfield Inn Springfield through the TripAdvisor site. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our...

Canada
Reviewed 29 December 2016

Stayed here for a few days when the next door hotel was full and could not accommodate my stay. The rooms were spacious and clean. Bed and bedding was comfortable. My shower had issues with temperature control as the water was always too cold and the hot never seemed to be working. The service was great and everyone working there...

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Helpful?
Thank Rob123235
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Rob123235 Thank you for sharing your experience at the Fairfield Inn Springfield through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback about the temp control in the showers will be shared with the...

Reviewed 6 November 2016 via mobile

This hotel is nothing elegant, and certainly the location is nothing to write home about. However, it is sparkling clean, the beds are extremely comfortable, and the pillows were wonderful. So, driving through Springfield, I would certainly not hesitate to stay here, and indeed would recommend it highly. The breakfast was nothing fancy, but certainly adequate, and far better than...

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Helpful?
Thank Town P
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Town P Thank you for sharing your experience at the Fairfield Inn Springfield through Trip Advisor As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

New York City, New York
Reviewed 29 October 2016

Nice hotel. The room was pleasant, large, clean and spacious. The bathroom was nice and clean. It was quiet and sleep quality was good. The breakfast was good and had many options. The location was convenient as it was close to many things. Nearby there are a few shopping and dining options. It is also convenient to get to historic...

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Thank DreamingTravelers
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Dreaming Travelers, Thank you for sharing your experience at the Fairfield Inn Springfield through the Trip Advisor Website. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Bethalto, Illinois
Reviewed 1 September 2016

Starting with the good - the front desk staff was very nice. She got me exactly what I asked for. The room was nice and the bed was comfortable. Now with the not so good - I needed to wash my hands once I arrived in the room. I reached for the box the soap was in to wash my...

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Helpful?
Thank 32robyns
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear 32robyns, Thank you for taking the time to complete the Trip Advisor Review in regards to your recent stay at the Fairfield Inn Springfield. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the appearance of wet...

Eaton, Ohio
Reviewed 17 August 2016 via mobile

Stayed at this hotel to go to a concert at the state fair! Close to the fairgrounds and around quite a bit of shopping! Nice little overnight stay! I would stay here again-rooms were clean and the staff was friendly!

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Helpful?
Thank Jaime C
Joe G, General Manager at Fairfield Inn Springfield, responded to this review

Dear Jamie C Thank you for sharing your experience at the Fairfield Inn Springfield through the Trip Adivisor Survey. As a Valued Customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Reviewed 16 August 2016

We have stayed at the Fairfield Inn several times during the State Fair and while visiting friends. The rooms have always been clean and comfortable. The pool looks a little outdated but clean. We use it every time we are in town. The breakfast is your typical complimentary breakfast. Good price. We continue to stay there due to proximity of...

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Helpful?
Thank Joanie H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Fairfield Inn Springfield

Address: 3446 Freedom Drive, Springfield, IL 62704
Region: United States > Illinois > Springfield
Price Range: €99 - €141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Springfield 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Fairfield Inn Springfield Hotel Springfield
Fairfield Springfield
Springfield Fairfield Inn
Hotel Style:
#15 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Springfield staff and other travellers.
2 questions
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Illinois USA
over a year ago
Illinois USA
over a year ago

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Questions? Get answers from Fairfield Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good as long as on 2nd or 3rd floor due to pool location.”
 of 5 bubbles andylG3595GX, 2 Jun 2016 | Read review
“3rd floor, away from elevator”
 of 5 bubbles lunchladyNh, 12 Aug 2015 | Read review
“I would avoid the first floor near the pool”
 of 5 bubbles 795lancec, 7 Jul 2015 | Read review
“If you are staying when the kids are out of school, (summer, spring break) ask for a top floor. The noise level will be less.”
 of 5 bubbles roset516, 26 Mar 2015 | Read review
“We were on the highest floor, which is what I usually request -- Less road noise that way.”
 of 5 bubbles amcalexa, 7 Sep 2014 | Read review
5 of 5