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Holiday Inn Express Springfield

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Traveller (29)
Room & Suite (39)
Dining (8)
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Overview
  • Excellent37%
  • Very good28%
  • Average20%
  • Poor10%
  • Terrible5%
Travellers talk about
“the crowne plaza”(28 reviews)
“hi express”(8 reviews)
“front desk”(48 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Springfield
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (291)
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285 results
Traveller rating
101
81
58
30
15
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Time of year
LanguageEnglish
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101
81
58
30
15
Show reviews that mention
All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerfree breakfastbed and pillowssmokey bonesstaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravyillinois stategreat roomthe breakfast area
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1 - 5 of 285 reviews
Reviewed 3 weeks ago

Disappointed. When I booked with IHG, I specifically requested for a room not far from elevator and a good view. Well, Room 205 is far from elevator and close to stairs exit and looking out the window you will see back of a building. Toilet...More

Thank Mari Q
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 2 weeks ago

Dear Mari Q, Thank you so much so taking the time to fill out a survey! We recognize that your time is valuable, and any feedback we can get, good or bad, is used to make sure each and every stay here is perfect. I...More

Hotel's Favourite
Reviewed 22 September 2017

found this place on trip advisor, seemed very reasonable and clean , with a nice hot breakfast in the morning, we would difinetly stay here again if we come through any time soon, but for now it was a great place to stay and reasonably...More

1  Thank blaker1000
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 2 October 2017

Dear blaker1000, Thank you for the kind words! I'm so glad to hear how well your stay went! We strive to deliver perfect stays, and I'm glad to hear we did. We hope we get to see you again soon! Warm regards, Shane B -...More

Reviewed 3 weeks ago

Easy to find and check-in was straightforward. Had some trouble getting into my room, but the staff were able to fix quickly. Had a king room with a pull out sofa. The sofa took some maneuvering to convert into a bed and it just barley...More

3  Thank HemisphereRambler
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 3 weeks ago

Dear HemisphereRambler, Thank you so much for letting us know how your stay went. I'm so glad to hear how agreeable you stay was despite the lock issue. We hope we were able to earn a repeat visit, and we look forward to possibly seeing...More

Reviewed 4 weeks ago

I stayed at the Holiday Inn last night mid-travel. The check-in was easy, the staff friendly, and I was very pleased with my room that was located on the 3rd floor. It had updated furniture, decor, amenities, and was very clean. You can tell a...More

1  Thank Renée B
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 4 weeks ago

Hello Renne, Thank you so much so taking the time to give us your feedback! We recognize that your time is valuable, and any feedback we can get, good or bad, is used to make sure each and every stay here is perfect. I see...More

Reviewed 29 January 2018

corporate stay that they seemed to have no ability to bill. Had stayed there before with no problem, but Terrence couldn't find a way to fix it. I paid and got it fixed the next day. I'm still waiting on my apology from Chris Fultz...More

Thank Kelly R
Response from Shane B, General Manager at Holiday Inn Express SpringfieldResponded 30 January 2018

Dear Kelly R, Hello! My name is Shane Blanford and I am the General Manager at the Holiday Inn Express here in Springfield! My apologies, but I think you may have our hotel mixed up with the Hilton Garden Inn next door. We do not...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Indoor pool
Hot Tub
Heated pool
Details
Price range
US$95 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$95 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Springfield
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (29)
Room & Suite (39)
Dining (8)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ncarsello
3 August 2016|
AnswerShow all 2 answers
Response from RunningNana | Reviewed this property |
I think it was 6-10. I stayed there during the week and also weekend and I remember it was on the early side.
0
Votes
John B
4 March 2015|
AnswerShow all 3 answers
Response from MgrHIX | Property representative |
We do not have any hot tub rooms and the pool and spa is located next door at the Crowne Plaza. The pool is currently under repairs and will be closed until March 16th.
0
Votes
Room Tips
"get a room without interstate traffic noise"
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"top floor for peace and quiet"
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"Staying here is less costly than the Crown Plaza next door but guests at the Holiday Inn are welcome to use..."
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"If you can ensure you visit the top floor indoor pool at the Crown Plaza to enjoy great views of Springfield."
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