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Crowne Plaza Springfield

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Traveller (127)
Room & Suite (117)
Dining (12)
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Overview
  • Excellent26%
  • Very good36%
  • Average21%
  • Poor11%
  • Terrible6%
Travellers talk about
“top floor”(13 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Additional information
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (419)
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Traveller rating
111
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50
26
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111
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26
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121 - 125 of 414 reviews
Reviewed 24 May 2016 via mobile

Came to finalize the convention plans. Had a wonderful stay. Thanks to all the staff. Love that Starbucks coffee and the Carmel hot cookies!! Great refurbishment look. Thanks Caitlyn for all you did for our group. See you in June.

1  Thank mewillE55
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 30 May 2016

We are so glad to hear you enjoyed your stay and like the recent updates. I will be sure to share your comments with Caitlyn and the rest of the staff. We look forward to welcoming you back in June. Sincerely, Alan Filer General Manager

Reviewed 24 May 2016

Another mixed experience at a Crowne Plaza. The rooms were nice, especially the bed. Upon arrival our room had not been restocked by housekeeping, not even soap. The first night the elevators broke and we had to use the freight elevator. There is a nice...More

1  Thank TravelerJay630
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 30 May 2016

Jay630, Thank you for taking the time to write a review on Trip Advisor, we do appreciate our guests feedback. I do apologize for the challenges you encountered. I completely understand that during your stay it's the little things that mean the most. I will...More

Reviewed 17 May 2016

I have stayed at this hotel before for conferences, but they have updated rooms, at least mine was. Very spacious bathroom, with beautiful marble and wood vanity. Beds seem to be new, very comfortable and the bedding was beautiful, not a wrinkle. The dresser console...More

1  Thank OldHouse601
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 19 May 2016

Thank you very much for your kind comments and also for staying with us. Our staff is very excited to host all of our guests and show off our newly renovated hotel. Our mission is the exceed expectations and make your stay with us memorable....More

Reviewed 17 May 2016 via mobile

The hotel is really nice, with functional and clean rooms. You don't get much of a view out your window as the surrounding area has much of nothing (mainly car park). There are plenty of restaurants within a 5 minute vicinity: Red Lobster, iHop, The...More

1  Thank Caroline F
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 18 May 2016

Thank you for your kind comments and staying with us. We appreciate all feedback and will share with our staff.

Reviewed 5 May 2016 via mobile

Large clean rooms, bar and restaurant on the premises, nice big pool with good view as well as fitness room. What I was most impressed with was the servers during our conference. They were constantly asking if they could direct us, do anything for us...More

1  Thank Sj M
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 8 May 2016

Thank you so much for staying with us and your kind comments. We try at every level of each department of our hotel to make your experience matter and memorable. We appreciate the feedback!

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$102 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$102 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (127)
Room & Suite (117)
Dining (12)
Pool & Beach (9)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stephaniesu1984
6 August 2017|
AnswerShow all 2 answers
Response from Bryan S | Reviewed this property |
sorry, I stayed in a standard room, it was pretty bare bones-
0
Votes
Vikki A
22 May 2017|
AnswerShow all 2 answers
Response from Julie W | Reviewed this property |
sorry I didn't have a chance to use the pool
0
Votes
Room Tips
"stay away from near elevator located rooms!"
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"Ask for a room away from the freeway"
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"Ask for any upgrade room."
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"If you are sensitive to street noise, ask for a room towards the middle of the hotel"
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