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Crowne Plaza Springfield

401 reviews
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Traveller (127)
Room & Suite (89)
Dining (12)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (401)Write a Review
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104
128
90
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All reviewsregistration deskred lobsterattended a conferenceking sizedlots of parkinglarge bathroomsmokey bonestop floorconference centerflat screen tvclean towelsupon checknice stayfitness roomindoor poolwater pressureconvention
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121 - 125 of 396 reviews
Reviewed 3 January 2016

This is a good place to stay in Springfield. We liked the hotel ambience and had a peaceful stay. Breakfast is not that great. They have a smaller spread that what I had expected. They have good service and a very clean facility. Very good...More

Thank Ashutosh D
Reviewed 29 December 2015

This is a niice hotel but a little dated. The rooms, however, were very nice though and updated. In addition, the rooms were quite large. The staff was VERY helpful. We enjoyed our stay and would certainly stay there again.

Thank kristina010
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 2 January 2016

Thank you for your review of our hotel. We are emerging from a massive renovation thanks to new ownership and appreciate all the comments about our hotel services and staff. Happy New Year!

Reviewed 19 December 2015 via mobile

Many of the hotels amenities were not available during our stay due to renovations, even an overnight without water, but we did get a nice price break because of it. The hotel is fairly large for its footprint and is obviously dependent on conferences more...More

Thank J S
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 21 December 2015

Thank you very much for the review and I'm sorry the Holiday Inn Express was not available for you when you checked in, we are in the final stages of wrapping up that renovation and the difference will be stunning. I hope you and your...More

Reviewed 18 December 2015

Overall I had a very nice experience at this hotel. The room was clean when I got there, comfortable and it was very quiet. I did have 2 problems. I stayed 2 nights and my room was not cleaned at all. I did not expect...More

Thank Jennifer E
Reviewed 10 December 2015

clean and everything worked! shower warm water - fitness center and pool area open and clean. Meeting spaces nice. Rooms a bit cold and good space check in was quick and easy. easy check out and bill under door.

Thank Kim M
Response from Kraig P, General Manager at Crowne Plaza SpringfieldResponded 12 December 2015

Thank you Kim for your review. I'm the new Gm of the hotel and appreciate all the comments so we can share with our associates and continue to improve.

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Traveller (127)
Room & Suite (89)
Dining (12)
Pool & Beach (7)
Hotel & Grounds (110)
Bathroom (22)
Business Centre & Event Rooms (12)
Family and Play Areas (1)
About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$89 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$89 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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