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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Doubletree.comUS$138*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
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1,043 Reviews from our TripAdvisor Community

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There are newer reviews for President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel
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Showing 1,037: English reviews
Chicago
Reviewed 2 weeks ago

Stayed here 1 night for the Illinois History Fair at the convention center. Hotel was good, clean room, comfortable bed. Their pool was ok, It was crowded with kids and the noise was almost unbearable. Other than that the hotel was very good. Their weight room was average. a couple of treadmills and bikes. Some dumbells but that was it,...

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Helpful?
Thank cpdr1
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear cpdr1, We are so glad you chose the DoubleTree by Hilton Springfield as your lodging destination. Our housekeeping team works so hard to give a great, well presented, clean room to our guests. So we shared your comment "good, clean room, comfortable bed..." with the team and they were very happy. I am concerned about your internet challenge. We...

Reviewed 2 weeks ago

We have stayed at this hotel several times over the years, and it continues to go downhill. Our room was moldy and smelled so bad we had to switch rooms. This is not a family friendly hotel in that they do not have a lot of connecting rooms that are king and double which is not great if you have...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank rickw294
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear rickw294, I am very sorry you did not enjoy your stay with us. Please contact me on my personal cellphone 612-432-3506. I see this is your first Trip Advisor review, and I want to better understand some of the details that inspired this review. I know many of our guests are families, and we recently were given a writer's...

Neoga, United States
Reviewed 3 weeks ago

The hotel didn't seem prepared for two large groups staying back to back in the hotel from 1 week to another. We arrived at 3:15 to check in, and didn't get fully checked in until 5:30 pm. This time waiting to be checked in was ridiculous.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank X3436BClaurar
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear X3436BClaurar, I appreciate you staying with us and taking time to post this review on Trip Advisor. As you know, your situation is a very unique, one time a year presentation at the convention center. A very large group arriving after state government adjourns and heads back to their home cities in Illinois. The team definitely learned from this...

Santa Fe, New Mexico
Reviewed 3 weeks ago

Not a lot of choice down near Capital and Abe Lincoln's house - might try it but make your needs known and park your car yourself if you are able. Food is sketchy. Front desk people pleasant and helpful but terribly understaffed.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Linda E
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Linda, I am glad to you commented on how "pleasant and helpful" our team is. With the largest hotel team in Springfield, I was surprised we didn't meet your needs and stated we were understaffed. Please give me a call so I can better understand the timing of your service needs. My personal cell is 612-432-3506. It will be...

Chicago
Reviewed 3 weeks ago

Service is about connecting with people and those that are serving being willing. I have traveled emenssly in my 53 years, I have never been to such a well organized and efficiently operated facility. From the front desk top the restaurant to the bar attendant this place gives EXCELLENT service. The pro please genuine and are notjust working the facility...

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Helpful?
Thank 823rodneys
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear 823rodneys, We are so very happy you stayed with us and enjoyed your stay. The team was especially happy to see you rate us: "Excellent"! Please contact me directly the next time you are coming back to Springfield, so I can thank you personally. Sincerely, Robert Sabin General Manager President Abraham Lincoln Springfield – a DoubleTree by Hilton Robert.Sabin@Hilton.com...

Saint Louis, Missouri
Reviewed 3 weeks ago

The decor and opulence of any facility notwithstanding, it is the people that make the difference and account for return business. This hotel has exceptional general manager that understands the hospitality industry. His leadership is reflected on the staff who care for and are responsive to the needs of their guests. That's all one can ask for.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Coubas
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Coubas, Thank you for such kind words about your stay with us. We would be no where without our great team and enthusiastic guests traveling from all over the globe. Our team focuses on Conrad Hilton's Vision: to spread the light and warmth of hospitality. Your 5 star review really shows how this focus came to light for your...

Chicago, United States
Reviewed 4 weeks ago

Hotel is nicely equipped for business travelers. Nice lobby and sitting areas. Wifi worked great. desk in room was perfect plus a sitting chair so I didn't have to sit on my bed to just chill. Would definitely reccomend.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Michael G
Chicago, Illinois
Reviewed 4 weeks ago via mobile

I travel for work and have seen my share of hotels. The room was decent, and the breakfast buffet was good as well. The thing that turned me off about this hotel was the towels. The problem was that the white towels were fairly dingy looking. To be a premier hotel details like that must be considered and tended to.

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Helpful?
Thank Nina H
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Nina H, Thank you for some really nice comments, "staff good" and "breakfast buffet was good as well". I appreciate your comments about our towels. In being the premier hotel in Springfield, all of our amenities should be top notch. We will for sure research your towels, and ensure they are removed from inventory. Possibly, there was discontinued inventory...

Round Lake Beach, Illinois
Reviewed 4 weeks ago

The hotel was a bit difficult to pull into but it was worth the hassle. The staff was very friendly and catered to any needs. The room was very clean and had everything I would need during my stay. There is a nice bar and restaurant by the lobby. It is very close to everywhere I needed to go during...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mayor Richard H
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear Mayor Richard H, Thank you very much for staying with us and sharing your 5 star review on social media. With comments like "the room was very clean", we are very grateful. We look forward to you joining us again in the near future. Thank you, Robert Sabin General Manager President Abraham Lincoln Springfield – a DoubleTree by Hilton...

Blue Island, Illinois
Reviewed 4 weeks ago

special requests requested before arrival not honored; garbage can not emptied during two night stay; used bar of soap from previous occupant left in shower; shower temp was great - no lack of hot water; quiet hotel

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C4440KUmichaelw
Robert S, General Manager at President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel, responded to this review

Dear C4440KUmichaelw, Thank you for taking time on social media. Please contact directly on my personal cellphone (612) 432-3506, as these comments are very non-typical to what the majority of guests post on social media. Best Regards, Robert Sabin General Manager President Abraham Lincoln Springfield – a DoubleTree by Hilton Robert.Sabin@Hilton.com 217-321-2439

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Discover the newly renovated President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel. Our Springfield, IL hotel is located in the heart of historic downtown Springfield, walking distance to Lincoln's home and the presidential musuem. Known for its exceptional service, attention to detail and exquisite cuisine. Discover our one of a kind hotel where guests become a part of the family. The atmosphere is both stimulating and comfortable, featuring a colorful palate of rich patterns and textures while providing the amenities to make you feel at home. ... more   less 

Additional Information about President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel

Address: 701 E Adams St, Springfield, IL 62701-1616 (Formerly President Abraham Lincoln Hotel & Conference Center)
Region: United States > Illinois > Springfield
Price Range: €106 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel 3*
Number of rooms: 310
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
President Abraham Lincoln Hotel And Confernece Center
President Abraham Lincoln Hotel & Confernece Springfield
President Abraham Lincoln Springfield
Hotel President Abraham Lincoln
Hotel Style:
#2 Romantic Hotel in Springfield
#3 Business Hotel in Springfield
#6 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel staff and other travellers.
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Questions? Get answers from President Abraham Lincoln Springfield - a DoubleTree by Hilton Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't Reserve Rooms for others unless you plan to pay for it.”
, 16 May 2017 | Read review
“We were in the Hiltonhonors room on the 12th floor so if a little cost is no problem, definitely go for it.”
calvene, 12 May 2017 | Read review
“If you like the morning sun choose the corner room”
823rodneys, 2 May 2017 | Read review
“I had a room on the 11th floor. I never heard anything from any other rooms.”
andrewmF2281NV, 4 Apr 2017 | Read review
“go as high as possible - maybe the views are better up past the 7th floor.”
GaryGoingPlaces, 30 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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