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Hilton Garden Inn Springfield

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Traveller (54)
Room & Suite (31)
Dining (9)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(84 reviews)
“hot tub”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (797)
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Traveller rating
431
204
87
45
26
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431
204
87
45
26
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All reviewsfront deskhot tubstaff was friendlyoff the highwaygreat place to stayrooms are cleannext morningbusiness tripbreakfast staffwater pressureeasy accessvery nice hotelfree breakfastconvenient locationwould definitely stay here againthe room was nicelincoln museum
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151 - 155 of 793 reviews
Reviewed 25 January 2017

Breakfast was well worth it! Front staff was helpful - rooms were quiet and clean - sleep number bed was a little confusing but the pillows were comfy, water pressure in shower was good and hot - nice, safe locationMore

Review collected in partnership with Hilton Garden Inn
Thank Marsha H
Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 26 January 2017

I appreciate your review! With many nationally flagged hotels offering "free" breakfast sometimes it can be hard for some to see the value in paying for a breakfast (either in the restaurant or as part of our Bed n Breakfast packages.) I can honestly say...More

Reviewed 24 January 2017

Took kids to swim and pool was down for cleaning. Staff didn't care. Made our kids very upset as that is why we're there. Being cooped all weekend and couldn't even swim. Not a great experience for our family.More

Review collected in partnership with Hilton Garden Inn
Thank meganv289
Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 25 January 2017

I want you to know that I take the safety, security and comfort of all our guests very seriously and our pool should only be down in the event of a chemical imbalance or an "accident" in the pool. That's it, no exceptions, and I...More

Reviewed 22 January 2017

Great hotel with nice staff and providing everything you need. It was clean and had a lot of amenities, pool and nice exercise room. The breakfast they served were wonderful. They served such a variety of foods.

Review collected in partnership with Hilton Garden Inn
Thank Mary S
Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 23 January 2017

I want to thank you for staying with us and providing the Tripadvisor world your feedback! Some say having breakfast is the most important thing you can do each day....I say preparing a great breakfast is the most important thing we can do every day!

Reviewed 15 January 2017

Excellent staff. Front counter was staffed 24 hours a day. Always greeted the guests and they were extremely helpful. They were very good about answering questions and had no problem calling a taxi service for me at 6 o'clock in the morning.More

Review collected in partnership with Hilton Garden Inn
Thank judgechevere
Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 16 January 2017

Thank you very much! The safety, security and comfort of all of our guests is paramount to this team and it starts with being present! I appreciate you letting people know about this. Thank you for staying with us and we hope to see you...More

Reviewed 31 December 2016

Loved my stay here. Wasn't what I expected being a loyal Hilton Honors member. I expected more of a home like environment. This stay felt like I was only to sleep and leave. More motel feeling versus hotel feeling.More

Review collected in partnership with Hilton Garden Inn
Thank Tanisha J
Response from HGISpringfieldIL, General Manager at Hilton Garden Inn SpringfieldResponded 4 January 2017

Home is exactly what you should expect when you stay in my house. Your feedback drove home how important this is to our team. Frankly, we missed the boat on your experience and we are committed to making the needed improvements to succeed in our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$101 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#9 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$101 - US$223 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#9 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (31)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (9)
Questions & Answers
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Emily G
8 March 2016|
AnswerShow all 3 answers
Response from Jeffrey A | Property representative |
Breakfast is $9.95 or you can purchase in advance a few dollars by buying the B&B rate that is good for 1-4 persons.
0
Votes
Ashlee S
9 August 2015|
AnswerShow all 7 answers
Response from mr_masterangler | Reviewed this property |
Don't remember but the hotel sucks anyway bar or not
0
Votes
John B
5 March 2015|
AnswerShow all 4 answers
Response from E S |
They offer a bfast buffet for 9.95/person, but when we checked in our attendant upgraded our room to include bfast for $20 more which saved us money bc we had 3 adults and one child. It was a great breakfast and we couldn't... More
1
Vote
Room Tips
"East end near the interstate so center or west rooms are better."
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"Opposite side of interstate"
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"Pick another hotel"
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"Book a room with breakfast -- at this hotel it is worth the little bit extra it will cost."
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