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Hilton Garden Inn Springfield

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647 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Atlanta, Georgia
Reviewed 20 January 2016

I've been traveling a lot the last few months and just finished an unfortunate 36 hours of 4 flights and 4 hours of driving in multiple cities. My meeting tomorrow starts at 5:45 am. Sean made me feel relaxed and right at home at a difficult time for me to feel relaxed or "right at home" away from my wife...

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Helpful?
1Thank GandZ_2008
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the great review and special Mention of Sean. Sean is a great employee and takes extreme pride in offering exceptional service in the Garden Grill to all of his customers. We are glad you feel at home with the Hilton Garden while on the road. We are built for the business traveler with such amenities as Business Center....

Chippewa Falls
Reviewed 19 January 2016

The hotel was quiet and the beds were comfortable. My room had a Keurig in addition to the microwave and fridge. The only thing I didn't like was breakfast was $9.99 for all you can eat hot breakfast... It didn't look like much more than you would get for free at some economy chains. Every staff member that I encountered...

Review collected in partnership with Hilton Garden Inn
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Thank Brittany B
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Brittney We are glad you enjoyed the hotel and the in room amenities such as Free HBO, In Room Complimentary Keurig, Micro fridge in every room, and adjustable sleep number bed in our king rooms. We do charge for breakfast but you get farm fresh cracked eggs made to order omelets, not the “egg product” that other hotels use. And...

Saint Louis, Missouri
Reviewed 18 January 2016

Since the beginning of October, I have been traveling to Springfield, IL for work on a Monday through Thursday basis. From my first stay, I knew I had made a fantastic choice. The service is over the top to say the least. Every time I check in, I am greeting with smiling faces that are able to exceed my expectations...

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Helpful?
Thank Tucker S
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us while on the road. We are built for the business person on the go. Stay connected with work in the 24-hour business center, enjoy an energizing workout in the fitness center or take a dip in the sparkling indoor pool. In the evening, retire to the stylish Pavilion Lounge and unwind with a cocktail or...

Reviewed 18 January 2016

I had the pleasure of staying here on a recent business trip. I initially asked Madison, at the front desk, for a recommendation for a local spot. She went above and beyond to accommodate me. However, I decided to stay in and have dinner at the bar. Vince was my server and he was also very friendly and went out...

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Helpful?
Thank Dan W
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us while in Springfield and the excellent review. We are glad you found the hotel and staff to your liking and the special mention of Madison, Nashaun, and Vincent. We strive to set ourselves apart from the competition in both a superior inviting product and exceptional service. I am glad you found both of these while...

Millersburg, United States
Reviewed 18 January 2016

Very clean, great price, close to lots of good restaurants. the breakfast was AWESOME and the staff was great. After day 1, as soon as i walked down my coffee was poured and waiting for me to return from the omelette bar. the internet was not great, even as a Hilton Rewards member.

Review collected in partnership with Hilton Garden Inn
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1Thank Patrick M
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for taking the time to review the hotel and the great comments regarding The Garden Grill Breakfast. We strive to not only have the best staff and service in Springfield, but have a great chef and restaurant staff. Unlike most hotels, our eggs are farm fresh cracked with made to order Omelets and eggs especially prepared for you. As...

Springfield, Illinois
Reviewed 16 January 2016

The service was excellent. The room was very clean. It was noisy our first night. Door's slamming at all hours, and a baby crying. The grille service was excellent. Chef Nahshaun made a shrimp cocktail that was out of this world. Dinner was worth what we paid. The chef, sorry I can't remember his name, made an omelet that was...

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Helpful?
Thank Dianna T
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for spending your 41st wedding anniversary with us. That is a remarkable achievement. I am glad you found the hotel and staff to your liking and that Lenee and Chef Nashaun helped to make it the special and memorable event that it is with Chocolate dipped strawberries upon arrival and the special shrimp cocktail. Our Garden Grill has a...

Chesterton, Indiana
Reviewed 13 January 2016

From the time we checked in until the time we left, everything went well. I would like to mention the young man at the front desk. His name is Bennie and he was the most polite, well mannered young man I have encountered in some time. Very friendly, helpful and made us feel very welcome. We were lucky enough to...

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1Thank TruckGirl1
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the five star review and the special mention of Bennie at the front desk. We aim to offer exceptional guest service to all of our customers and I am glad Bennie made you your stay welcoming. Get Keurig coffee, cooked to order breakfast for 4 and late room service on your next stay when you book are Bed...

Minooka, Illinois
Reviewed 13 January 2016

Not only was the food excellent, but the waitress remember my unusual order and had my breakfast ready for me when I arrived on the 2nd and 3rd days!!! And the hotel was filled with 4 teams of cheerleaders and their families, so she had PLENTY to remember that weekend. This was January 8, 9, and 10th of this year....

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Helpful?
Thank Pamela M
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the FIVE star review and special mention of Tiffany. The staff works to make sure every need is met and I am glad Tiffany had your freshly prepared made to order breakfast as desired on all three days. The Garden Grill is also open from 5-10 pm each evening offering American Cuisine that features pasta and seafood, steaks,...

Highlands Ranch, Colorado
Reviewed 5 January 2016

We just completed a 6 night stay at the Hilton Garden. It was the usual outstanding experience we have grown to expect. The rooms are very nice and clean with very comfortable beds. The overall staff is excellent in accommodating requests. There is always coffee, water and something yummy to snack on in the lobby. After a long day of...

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Helpful?
Thank estherhampton
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us while traveling and the FIVE Star review. We always strive to offer a superior customer experience and great amenities such as delicious cooked-to-order breakfast items at the Garden Grille. Thanks for the comments regarding Sean, our bartender, who offers top notch service that makes the dining and bar experience a relaxing time away from the...

Chicago, Illinois
Reviewed 1 January 2016

We stayed here for one night while traveling over the holidays and we couldn't be more pleased. We checked in after 11 pm and the front desk staff member greeted us warmly and was very pleasant. The room was clean, warm and comfortable and we got a great night's sleep. The breakfast experience the next morning was top notch! The...

Review collected in partnership with Hilton Garden Inn
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Thank D3365WOmichaelh
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for spending your New Year with us and we are happy you found the hotel to your liking. We are glad you enjoyed our Garden bed and enjoyed the hospitality of the staff. The Grill restaurant is a great dining experience whether it be for dinner or breakfast. Delicious cooked-to-order breakfast items at the Garden Grille and a full...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: €101 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
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Fond du Lac, Wisconsin
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Fond du Lac, Wisconsin
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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a separate living room, which would be good when traveling with a family.”
 of 5 bubbles michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
 of 5 bubbles stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
 of 5 bubbles 608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
 of 5 bubbles danielrk2015, 3 May 2016 | Read review
“I believe any room is wonderful.”
 of 5 bubbles jryan323, 17 Mar 2016 | Read review
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