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Hilton Garden Inn Springfield

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Traveller (54)
Room & Suite (31)
Dining (9)
Overview
  • Excellent55%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(84 reviews)
“hot tub”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (786)
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782 results
Traveller rating
424
204
86
43
25
Traveller type
Time of year
LanguageEnglish
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424
204
86
43
25
Show reviews that mention
All reviewsfront deskhot tubstaff was friendlyroom was cleanoff the highwaygreat place to staynext morningbusiness tripbreakfast staffwater pressureeasy accessvery nice hotelfree breakfastconvenient locationwould definitely stay here againlincoln sitessausage
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1 - 5 of 782 reviews
Reviewed yesterday

When I was three hours out I called the hotel directly to ask specifically if the property had an indoor pool AND hot tub. We gave them our credit card information after double verification that they in fact had a hot tub. Upon check-in we...More

Thank dynodavid1960
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded today

I apologize for the confusion over the hot tub. I will train our team to more accurately describe the tub going forward. We did attempt to install after market jets but they would not function correctly and we had to disconnect them for the time...More

Hotel's Favourite
Reviewed 8 January 2018

We have stayed at this hotel multiple times in the past and we love this place! Every time we stay here we always get excellent service and the staff is always so nice. Last time we stayed we reserved the King Bed with the Hot...More

Thank TSP1973
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 9 January 2018

You know what we love? Guests like YOU! Thank you so much for the review and the awesome comment about our team. We believe loyalty is generated by treating you like family and earning your repeat business. We cannot wait to have you and your...More

Reviewed 1 week ago

This is a great place to stay. The bathroom seems a little outdated, but the food from the restaurant was great and the staff were very nice. It is located near a lot of restaurants so you have a lot of choices on where to...More

Review collected in partnership with Hilton Garden Inn
Thank cekeiah4
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 1 week ago

I always try to tell our team they make the difference! We will get that bathroom touched up right away but I will also make sure to share this with the team so they know that they overshadowed it for you!

Reviewed 3 weeks ago

Very good experience. The hotel was conveniently located near the interstate, a variety of restaurants and a movie theater. Local attractions were all nearby as well. The staff was very friendly and accommodating. We had a good experience and will return.

Review collected in partnership with Hilton Garden Inn
Thank becca61616
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 2 weeks ago

I appreciate your review of your stay with us. I especially thank you for the warm comment about our team! We look forward to your return!

Reviewed 3 weeks ago

We checked in very late and were not able to use all of the hotel's amenities, but were very pleased with the room. The staff was very friendly. The cost may be a little more than surrounding hotels, but it was definitely worth the extra...More

Review collected in partnership with Hilton Garden Inn
Thank Sandra H
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 3 weeks ago

Thank you so much for the feedback! I look forward to sharing this with our team. Thank you for being our guest!

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$94 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#9 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$224 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#9 Family Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (31)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Emily G
8 March 2016|
AnswerShow all 3 answers
Response from Jeffrey A | Property representative |
Breakfast is $9.95 or you can purchase in advance a few dollars by buying the B&B rate that is good for 1-4 persons.
0
Votes
Ashlee S
9 August 2015|
AnswerShow all 7 answers
Response from mr_masterangler | Reviewed this property |
Don't remember but the hotel sucks anyway bar or not
0
Votes
John B
5 March 2015|
AnswerShow all 4 answers
Response from E S |
They offer a bfast buffet for 9.95/person, but when we checked in our attendant upgraded our room to include bfast for $20 more which saved us money bc we had 3 adults and one child. It was a great breakfast and we couldn't... More
1
Vote
Room Tips
"Pick another hotel"
Read review
"Book a room with breakfast -- at this hotel it is worth the little bit extra it will cost."
Read review
"get a room away from the highway"
Read review
"about the only tip would be stay away from the pool to minimize noise. But it was quite for me"
Read review
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