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BEST WESTERN Clearlake Plaza

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BEST WESTERN Clearlake Plaza
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192 Reviews from our TripAdvisor Community

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Showing 181: English reviews
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Mars
Reviewed 1 week ago

Great Rates Great Place To Stay In Springfield Illinois Easy On Off From I-55 Fantastic Front Desk Staff One Of The Cleanest Hotels In Town Indoor Pool Exercise Room Great Breakfast Bar To Go Grab Bags Are Offered In Case You Don't Have Time For Breakfast

Review collected in partnership with Best Western
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Helpful?
Thank B6734DYalejandrog
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, What a great review.Thanks so much for taking the time to give us a feedback. Our staff takes pride in keeping up the appearance Of our hotel & providing excellent service to each guest. We sincerely thank you for choosing Bestwestern in springfield Il. Hope to see you in future. Thanks again.

Joliet, Illinois
Reviewed 18 January 2017

You can't go wrong with a stay at this location. Staff was very professional. The room was spacious and clean. Just the right amount of breakfast provided. Fresh coffee all night long. Check out was a breeze!

Review collected in partnership with Best Western
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Thank R9247IOrichardp
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, Thank you for taking the time to give us a feedback from your recent stay with us we appreciate it. Every guest is important to us & knowing you had a great stay is wonderful new. Thank you for acknowledging the great customer service you received during your stay. It's very rewarding to read a great review they...

Springfield, Missouri
Reviewed 13 January 2017 via mobile

We have used this hotel as our halfway mark between Missouri and Michigan several times and chain were not let down. The night we stayed there were less than ten other rooms so made for a very quiet night and staff was very pleasant. Breakfast in morning was a nice surprise to see French toast and bacon. Would and have...

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Helpful?
Thank 536LJohnson
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, We really appreciate the fact that you chose to stay at our hotel again and are so pleased to hear that you had a great stay.Our goal is to exceed our guest's expectations & win them over as a repeat customer. Thank you for the opportunity to serve you & taking the time to post this review. We...

Saint Louis, Missouri
Reviewed 4 January 2017

We thoroughly enjoyed our stay at the Best Western. The friendly staff was courteous and went out of their way to make us feel welcome.I would definitely stay at this hotel again. We made use of the pool and that was a nice experience as well. This particular night we anticipated noise but the upstairs room got overly noisy at...

Review collected in partnership with Best Western
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Helpful?
Thank B7944NVsandrac
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay with us. I appreciate you taking a few moments to give us your feedback. It's our goal to be the friendliest hotel staff in town & of course offering clean & comfy accommodation. We apologize about the noise glad to hear the desk was able to help. It's very...

Indianapolis, Indiana
Reviewed 1 January 2017

My family and I went to Springfield to see three different Abraham Lincoln sites: his home, the Abraham Lincoln Museum and his tomb. We stayed two nights at the Best Western Clearlake Plaza and took a leisurely tour of these three sites (you could see them all in one day if you wanted). We picked this hotel because it had...

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Helpful?
Thank coltswin
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay with us. I appreciate you taking a few moments to give us your feedback. Its our goal to be friendlist hotel staff in town & of course offering clean & comfy accommdation. Every guest is important to us & knowing you had a great stay is wonderful news.Its very...

Nebraska
Reviewed 18 December 2016

Great room , awesome bed, good location , close to fuel, food , interstate access, great price. Springfield areas had a food delivery service that we used due to the icey roads. What a great convenience when the roads were so bad. Couldn't hardly walk in the parking lot it was so slick. Highly recommend if anyone is in the...

Review collected in partnership with Best Western
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Helpful?
Thank Donald F
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, What a great review.Thanks so much for taking the time. I'am so glad that you enjoyed your time with us. We look forward to serving you on your future visits to Springfield Il. Thank you.

minnesota
Reviewed 7 December 2016

This was a typical BW however the service was very friendly and welcoming. We needed to extend our stay in Springfield by one night and we chose to stay here for both nights. Close to downtown and the freeway

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Thank itraveleverywhere
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for posting your review of the best Western clearlake Plaza. We truly appreciate all of our guest's comments. thanks for appreciating our customer service. Hope to see you in future. Thanks again.

Livonia, Michigan
Reviewed 12 November 2016 via mobile

This is an average hotel. It was very clean. I thought it was interesting that they had soap dispensers in the shower and the sink area. They presented my complete Bill at check in. It was located in a good are for going to local attractions. It had a very basic breakfast. It did not have waffles which i thought...

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Helpful?
Thank 446raymondr
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for taking the time to give us a feedback on TripAdvisor,we appreciate that. Each Bestwestern is diffrent we had french toast for our breakfast. Hope to see you in future. Thanks agian

Liberal, Kansas
Reviewed 1 November 2016 via mobile

Other reviews mention how easy it is to find, but we missed the exit several times. One sign said take 92A and that put us on 6th street. Went 3 miles and realised we were not where we should be. Got on Highway again headed wrong direction. After calling the Hotel, we finally arrived 30 minutes later. The stay was...

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Helpful?
Thank Lynn D
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for talking time to give us a feedback we appreciate that. sorry to hear that you could not find us we are just off I-55 our exit is 98B Clearlake av. Glad to hear you got a good night rest & enjoyed your stay with us. Hope to see you in future. Thanks again.

Sheffield, United Kingdom
Reviewed 26 October 2016

Travelling to Chicago, we found this hotel easily just off the insterstate. When we opened our room door there was a faint smell of cigarette smoke - this was a no smoking room and we do not smoke. We reported it to reception as we did not want to be charged for smoking in the room (and we have not...

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Helpful?
Thank AngelaG
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, Thank you for taking time to give us feedback on your stay with us. While we make every effort to make sure our smoke free hotel stay smoke free,unfortunately sometimes that policy is violated. Please except our sincere apology,if you had called the front deck they would have been happy to changed the room for you.Thank you fo...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Clearlake Plaza

Address: 3440 E. Clearlake Ave., Springfield, IL 62711
Region: United States > Illinois > Springfield
Price Range: €75 - €116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Clearlake Plaza 2.5*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Booking.com, Travelocity and Priceline so you can book your BEST WESTERN Clearlake Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#11 Business Hotel in Springfield
#13 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Clearlake Plaza staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Best Western Rewards Program”
 of 5 bubbles Cyfans1822, 1 Oct 2016 | Read review
“i was here twice in June one on the 1st floor the second on the 2nd both were very good”
 of 5 bubbles MeterReader, 28 Jun 2016 | Read review
“Our room was on the end closest to the busy Clear Lake Ave, and I expected it to be fairly noisy through the night. Very quiet.”
 of 5 bubbles MarilynSnIL, 17 May 2016 | Read review
“Room 119 is the King Suite right near the pool. Ask for a free upgrade”
  • Room 119, King Suite
  • Room 119, King Suite
 of 5 bubbles snipe49445, 2 Mar 2016 | Read review
“We have been on the side that faces the parking lot and sometimes you can hear people shutting their car but no problem.”
 of 5 bubbles CruiserIllinois, 6 Dec 2015 | Read review
5 of 5