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Castello Boutique Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$199*
US$186*
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US$187*
US$192*
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Castello Boutique Resort & Spa
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664 Reviews from our TripAdvisor Community

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Showing 531: English reviews
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Godalming, United Kingdom
Reviewed yesterday NEW

We stayed here for 10 nights in May 2017. This is a great little hotel with excellent staff who are friendly and helpful. We had a room overlooking the pool, it was a little on the small size, but was fine for us. Walk in shower with plenty of hot water. Good a/c. TV only had two English speaking channels,...

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Helpful?
Thank Linda B
Carlisle, United Kingdom
Reviewed 1 week ago via mobile

Enjoyed this hotel so much, visited a second time. Just the same, attentive staff who welcomed us back like old friends. The room wasn't to our liking but we were immediately moved to a one we liked. Cannot fault this hotel.

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Helpful?
Thank Hatfield123
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for posting such a positive feedback about your second stay at the Castello Boutique Resort & Spa. We are extremely delighted that your recent stay with us at Castello Boutique Resort & Spa was again a wonderful experience! It is so rewarding to learn that you enjoyed your stay with us, we met your expectations and you were...

Leicester, United Kingdom
Reviewed 1 week ago

We spent a very happy, relaxing weekend in this hotel. Every member of staff were extremely helpful, friendly and professional. Nothing was too much trouble and we were made to feel very special. Good food was served daily with the opportunity to sample many local dishes. Chef often came out to ensure diners were happy with his food. Staff worked...

Review collected in partnership with Jet2holidays
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Helpful?
Thank jackdaz14
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for taking your time to share your experience in Castello Boutique Resort & Spa. We are really delighted to hear that your weekend's visit to our hotel was perfect in all respects and that you had a wonderful stay! Your kind comments for the food, spa and our staff are greatly appreciated. Customer care is amongst...

Reviewed 1 week ago

When my wife and i arrived we were directed to sit pool side while out room was double checked that it was ready. Which was fine for us because not only was property a stunning view but they brought us one of the best lemonades we have ever had. On a hot day like that it was very very nice....

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Helpful?
Thank Chad G
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your excellent review and for taking the time to write it. It was a pleasure to read that our welcome service, your accommodation and the hotel’s location were to your satisfaction. We certainly look forward to welcoming you back and extend once again the warm and well-known Greek hospitality standards. With kind regards Nikos Kritsotakis Gen. Manager

Stornoway, Scotland, United Kingdom
Reviewed 1 week ago

Our week at the hotel was amazing from start to finish. Hotel is fabulous and staff are fantastic. Service is great and nothing is too much for the staff. We had cold flannels and fresh Lemonade on arrival a lovely touch. Cold buffet of Ham, Cheese, bread & fruit with bottle of wine in room as we had a late...

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Helpful?
Thank Maggie12a
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for your preference for Castello Boutique Resort & Spa and for posting such a fantastic 5 stars review. Your kind words make us feel proud to work with high standards and high quality, but also rewarded and more motivated for the future. Furthermore, we are very pleased to read such nice words regarding the staff of the hotel....

Solihull, United Kingdom
Reviewed 1 week ago

Would I recommend this hotel - yes. The hotel is in the small luxury hotels of the world group and is certainly a great hotel. There are many good things to call out about itl. It is spotless, rooms are spacious and well maintained. The staff are great and very attentive. One thing that got us off to a good...

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Helpful?
Thank PeetieWeetie2014
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you very much for choosing our hotel for your holidays and for the lovely review! We deeply appreciate your personal opinion, which you kindly share with Tripadvisor community. We always strive to provide our guests with the best experience, and on behalf of the whole team of Castello Boutique Resort & Spa, I would like to thank you for...

Reviewed 1 week ago

We were upgraded to this hotel as our original choice was not quite ready after a winter refurb. Thanks to Nikos and Dimitrios we had a great stay in this lovely hotel, one of the best I have stayed in whilst in Greece. The desk staff. Maura, Evalina and Eva were most helpful and no request was too much. The...

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1Thank Begg70
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you for sharing your experience of the Castello Boutique Resort & Spa with the readers of the Trip Advisor website. We are delighted to read that you so enjoyed your upgraded accommodation with us. Our team is so passionate about hospitality and about taking care of our guests and we are beyond pleased that this passion translates to those...

Glasgow, United Kingdom
Reviewed 1 week ago

I actually stayed in the sister hotel , but ate here and used the spa. The food and service are as you would expect from a top rated hotel . At breakfsat you are served with pots of fresh cofee, freshly squeezed orange, and can spoil yourself with a wide range of excellent fresh food. The dining room has tables...

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2Thank Joanna M
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for staying with us, and for taking the time to share a review of our hotel with the Travel Community on Trip Advisor. We are so pleased to read that your experience with us was five star, and that our food and service fit your needs in every aspect of your visit. It sounds as if...

Andover, Hampshire
Reviewed 2 weeks ago

We stayed here the first week of May. Great place for a relaxed stay with very attentive staff. We arrived very late but the reception staff were very efficient and helpful and the hotel had put cold plates with meat, cheese, salad and bread in the room as well as a bottle of wine, water and a fruit bowl. Breakfasts...

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Helpful?
Thank mmkm1957
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for taking the time to post a review following your stay at the Castello Boutique Resort & Spa. It is great to read that you had a overall enjoyable stay with us from the moment you checked in and we really appreciate your kind words regarding the service, the food and the location, but also we...

Euxton
Reviewed 2 weeks ago via mobile

This was a return visit for my husband and myself. We had such a wonderful time last May celebrating our 40th wedding anniversary that we could not think of a nicer place to celebrate our 41st anniversary. Once again everything was perfect. A warm welcome in reception from lovely Eleni with fresh iced lemonade and moist flannels to freshen up...

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Helpful?
2Thank happyholidaygirl62
KRITSOTAKISNIKOS, Γενικός Διευθυντής at Castello Boutique Resort & Spa, responded to this review

Thank you so much for your recent return stay with us, and thank you for taking the time to share your new experience at Castello Boutique Resort & Spa with the Travel Community on Trip Advisor! We appreciate your loyalty to our location and your positive feedback. Our goal is to remain consistently excellent in the areas of cleanliness, hospitality...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Stylish high-quality design is the hallmark of this deluxe boutique resort, situated in one of the most beautiful and sought-after locations in Crete, the traditional seaside village of Sissi. Recalling a bygone era of gracious living, Castello Boutique Resort & Spa offers the personalized service and amenities required by today's discriminating traveler. Since 2015 Castello Boutique Resort and Spa became adult only hotel and have entered the SLH family- Small Luxury Hotels of the world. ... more   less 

Additional Information about Castello Boutique Resort & Spa

Address: Papatheodorou, Sissi, Crete 724 00, Greece
Region: Greece > Crete > Lasithi Prefecture > Sissi
Price Range: €119 - €285 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Castello Boutique Resort & Spa 5*
Number of rooms: 48
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Booking.com, Travelocity, Priceline, Bookgreece.com, Cheap Tickets, Cancelon, TripOnline SA and Hotel.de so you can book your Castello Boutique Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castello Boutique Resort And Spa
Castello Boutique Hotel Sissi
Castello Boutique Resort & Spa Sissi, Crete, Greece
Hotel Style:
#1 Luxury Hotel in Sissi
#1 Romantic Hotel in Sissi
#1 Spa Hotel in Sissi
#1 Family Hotel in Sissi
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Questions & Answers

Here's what travellers have asked, with answers from Castello Boutique Resort & Spa staff and other travellers.
39 questions
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Questions? Get answers from Castello Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a junior suite with our own plunge pool. Certainly recommended as the weather gets hotter. We had a huge living area with a huge bed upstairs from this. Bathroom fully stocked and of a good size. Shower only but cubicle was very large. Daily 'turn down' service and sheets changed midweek. Lovely hotel!”
jackdaz14, 17 May 2017 | Read review
“Room 302 has sun till 2pm, superior room with private pool.”
Maggie12a, 16 May 2017 | Read review
“Please read the full review”
PeetieWeetie2014, 16 May 2017 | Read review
“Send an e-mail to Nikos, the general manager with your needs/ requirements and you will not be disappointed.”
Begg70, 15 May 2017 | Read review
“room with private pool, amazing.”
TripMember04252016, 6 May 2017 | Read review
5 of 5
Hotwire.com
US$186* /night
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Hotels.comUS$187
Booking.comUS$192
CancelonUS$199
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*Disclaimer
Prices are for 1 room, 2 adults
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