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Extended Stay America - Omaha - West

18 reviews
#60 of 84 Hotels in Omaha
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Traveller (2)
Room & Suite (7)
Dining (1)
Overview
  • Excellent35%
  • Very good22%
  • Average16%
  • Poor11%
  • Terrible16%
11 Jan 2018
“Jan 18 Stay in Omaha”
2 Jan 2018
“Great hotel, but poor management”
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Fitness centre
Kitchenette
Pets Allowed
2.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18)Write a Review
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1 - 5 of 18 reviews
Reviewed 11 January 2018

I was somewhat disappointed. I have stayed in long term residences before and this stay ranked amongst the bottom. The staff was friendly but, the amenities were sparse and had to be checked out. Bathroom floor was soft so there must have a been a...More

Review collected in partnership with Extended Stay
Thank Roderick R
Response from 00esa, Manager at Extended Stay America - Omaha - WestResponded 12 January 2018

Roderick, thanks for staying with us. We are happy to know you liked the service offered by our staff and that you had an overall pleasant stay. However, we are sorry for the issue you experienced and regret the inconvenience caused. Your concerns have been...More

Hotel's Favourite
Reviewed 20 October 2017

Stayed there for a week. The beds were very comfortable, bathroom was clean. The kitchen was great, fully functional. Utensils/pans/knife, cutting board were all provided when asked for. Great location, would recommend this place.More

Thank SumiMoulee
Response from 00esa, Manager at Extended Stay America - Omaha - WestResponded 21 October 2017

Sumi, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you were impressed by your room with the fully equipped kitchenette and felt like being at home. We appreciate you recommending...More

Reviewed 2 January 2018

Great price and hotel but needs new management and more work on making the customer feel at home. Most employees were great but management was grouchy and unprofessional. Overall very much worth the money. I could easily live in the roomMore

Review collected in partnership with Extended Stay
Thank Mikehawklovesyou
Response from 00esa, Manager at Extended Stay America - Omaha - WestResponded 3 January 2018

Mike, we appreciate you choosing us and for taking time to leave a feedback. It is nice to read you found us to be a good value for the price you paid and enjoyed most aspects of our hotel. However, we apologize for the issues...More

Reviewed 22 December 2017

Overall very good, comfortable and staff was always very friendly and helpful Denise was always very friendly and did all she could to ensure all guest was being taken care of to the best of her ability.More

Review collected in partnership with Extended Stay
Thank W1752JZrandyh
Response from 00esa, Manager at Extended Stay America - Omaha - WestResponded 23 December 2017

Randy, thank you for posting such kind comments about our hotel, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you loved your stay. We look forward to sharing...More

Reviewed 28 September 2017 via mobile

The staff was respectful and kind I had a clean room. Fresh towels sheets I had fun at the Extended stay America of Omaha Nebraska me and my husband are sure to return bk soon hopefully can swim stay longerMore

Thank Crystal H
Response from 00esa, Manager at Extended Stay America - Omaha - WestResponded 29 September 2017

Crystal, thank you for making Extended Stay America a part of your travel plans. We are delighted to read you were impressed with the cleanliness of your room and that attentive service provided by our staff. Thanks again for taking the time to write about...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Meeting Rooms
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$63 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Omaha
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$63 - US$164 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Business Hotel in Omaha
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (2)
Room & Suite (7)
Dining (1)
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Room Tips
"Dont give them access to credit card they will steal from you"
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