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Omaha Marriott

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413 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Lincoln, Nebraska
Reviewed 23 September 2014

We stayed here for a family wedding and didn't expect to interact or use the facility all that much. However, the hotel was so nice and the staff so helpful and the services so good that we spent much more time enjoying it than we imagined we would. The staff were the best: at all levels they were concerned with...

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Thank Gloria V
Ankeny, IA
Reviewed 15 September 2014

I've stayed at this hotel dozens of times. They redid the lobby so that is good as it suddenly has a bit of a nightlife and the bartenders in there are great. There is new ownership with new management that brought in new staff since they've taken over. These new front desk folks are not as accommodating and sometimes argumentative....

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Thank TravelerTeam3
Jim9597, General Manager at Omaha Marriott, responded to this review

TravelerTeam3, Thank you for providing feedback on your stay at our hotel. I am happy to hear that you have stayed with us a bunch and have enjoyed our recently renovated public space. I am sorry that you did not experience excellent customer service during your stay however. I am also sorry that the Front Desk did not meet your...

Nebraska
Reviewed 10 September 2014

I stayed here one night while attending a nearby conference. As a female traveling alone, I love the Regency area of Omaha. I felt very safe at this hotel (arriving late, parking, walking the hallways, etc). The room was clean and comfortable. I was disappointed that there was no in-room coffee as I like to have a cup while I...

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Thank NebraskanOnTheRoad
Jim9597, General Manager at Omaha Marriott, responded to this review

NebraskaOnTheRoad, Thank you for your review of our hotel. We are pleased that you had such a wonderful stay. Our Breakfast bar is definitely one of the highlights of our hotel and we are glad to hear that you were able to experience this! We are sorry that you couldn't find the coffee in your sleeping room. The in-room coffee...

Slingerlands, New York
Reviewed 3 September 2014

Everybody was very friendly and helpful, however this hotel did not meet the Marriott standard. Specifically- -I was never told about the concierge lounge on check in. I had access, but never realized there was one until pointed out by a colleague. A manager later told me that it was probably due to the fact that I used mobile check...

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Thank Rhapsodyinblue
Jim9597, General Manager at Omaha Marriott, responded to this review

Rhapsodyinblue, Thank you for providing feedback on your stay at our hotel. I am sorry that you did not have a Marriott standard stay with us. I am also sorry that the Front Desk did not let you know about the concierge lounge, as ours in #1 in our company! It is really a great feature and I will talk...

Reviewed 2 September 2014

I stayed one night just for a relaxing, peaceful night. The top floor king suite is Amazing. I'm not from Omaha and have stayed at two other hotels here (same price) and they were dirty! This hotel room actually was surprising to me for Omaha, got a room for cheap and it was Beautiful. Nice products offered in hotel room,...

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Thank trureholi5itch
Jim9597, General Manager at Omaha Marriott, responded to this review

trureholi5itch, Thank you for your review of our hotel. We are pleased that you had a great one night stay with us away from home! I will be sure to pass along your kind words to my staff, we are glad that you enjoyed yourself! Again, thank you for taking the time to review our hotel, as we take guest...

Ballwin, Missouri
Reviewed 2 September 2014

2 night business trip. Older property but the lobby has been updated and is very nice, rooms have been updated as well. Hotel overall is very good and I will stay there again. Staff was very friendly, room service food was good as well.

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Thank Jason S
Jim9597, General Manager at Omaha Marriott, responded to this review

Jason S., Thank you for your review of our hotel. We are pleased that you had a great business stay with us. You are correct, we just had out Restaurant, Lobby, Front Desk and Bar updated in 2013! We love it too! I will be sure to pass along your kind words to my staff. Again, thank you for taking...

Reviewed 30 August 2014 via mobile

What a joke for the $$ you pay. Hotel is old and outdated rooms. Floors 5 and 6 are NOTHING special and a big waste of money. Rooms are small,bathroom is tiny. Pool was overly crowded and no towels after 2 requests. Hallway had mold on the outside, can you imagine what's on the inside. Wasn't impressed with hotel staff...

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Thank Teisha H
Jim9597, General Manager at Omaha Marriott, responded to this review

Teisha H, Thank you for providing feedback on your stay at our hotel. I am sorry that you did not have a excellent experience while staying with us. We are currently working on getting our sleeping rooms renovated as we just recently got our Restaurant, Lobby, Bar and Front Desk renovated in 2013! I have contacted our Housekeeping Manager to...

Colorado Springs, Colorado
Reviewed 29 August 2014

My favorite thing about staying at this Marriott is the 1500 points they offer you when you check in, if you decided to eat at their in house restaurant. As a business traveler, I typically eat out on the town somewhere every night I'm there, but just the simple offer was enough to keep my business in the hotel for...

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Thank Mike W
Jim9597, General Manager at Omaha Marriott, responded to this review

Mike W., Thank you for your review of the Omaha Marriott Hotel. We are please that you had such a wonderful stay with us on your business trip. We are glad you enjoyed your meals at our on-site Restaurant, the Heartwood. And that you enjoyed the extra Marriott Reward's points! Again, thank you for taking the time to review out...

Reviewed 26 August 2014

I recently attended an all day training conference at this hotel. Since I was a local I had not booked a room at the hotel. However the staff was exceptional. I had my one month old son with me and they allowed me to use one of their king size rooms all day so I had a private place to...

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Helpful?
Thank Laura A
Jim9597, General Manager at Omaha Marriott, responded to this review

Laura A., Thank you for your review of the Omaha Marriott Hotel. We are pleased that you had such a wonderful conference at our hotel. We are glad that you experience exception customer service. Our staff takes pride in this and I will most definitely pass along your nice words. We are glad that Tom and KC were able to...

az
Reviewed 26 August 2014

According to my profile with Marriott I have spent 35 nights in Marriott hotels this year. I was in Omaha for the night and I had never stayed at this property before so after getting a great rate on the web site I thought I would give it a shot. Unfortunately, the rate was the best part of the stay....

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Thank kmjg
Jim9597, General Manager at Omaha Marriott, responded to this review

kmjg, Thank you for providing feedback on our stay at our hotel. I am sorry that you had some issues regarding your sleeping room. I have spoken to the front desk Manager about your key. Unfortunately, sometimes keys just go bad and we have no knowledge until a guest uses them. We are looking into renovating our hallways and sleeping...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Heartwood Restaurant & Lounge
Cuisines: American, Steakhouse, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Omaha Marriott

Address: 10220 Regency Circle, Omaha, NE 68114
Region: United States > Nebraska > Omaha
Price Range: €104 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Omaha Marriott 3.5*
Number of rooms: 299
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Also Known As:
Marriott Omaha Hotel Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Omaha Marriott staff and other travellers.
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Questions? Get answers from Omaha Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure and get the 5th floor renovated rooms”
 of 5 bubbles 706jefft, 24 Feb 2017 | Read review
“Choose another hotel”
 of 5 bubbles sararavotti, 16 Feb 2017 | Read review
“Any side of the hotel is a good one. :)”
 of 5 bubbles jimmyg732, 17 Oct 2016 | Read review
“Select a different hotel!”
 of 5 bubbles tnewsom, 11 Aug 2016 | Read review
“Very noisy on the north and west sides from traffic.”
 of 5 bubbles VV_AV8R, 22 Jun 2016 | Read review
5 of 5