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New Victorian Inn & Suites

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#20 of 83 Hotels in Omaha
Certificate of Excellence
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235 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Elizabeth, CO
Reviewed 31 August 2016

Well, I've stayed in worse, but... Don't let the name fool you. New is just the name, not the hotel in any way, shape or form! Very old building, outdated, yuck. The front desk attendant was unfriendly, just did what had to be done to check us in. When we got to our room, the air conditioning unit sounded like...

2Thank Janelle M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

We are sorry to hear you were disappointed with your stay with us. We are not the newest hotel in town - but we are pleased to say that we do own a very solidly built hotel (they don't make them like they used to) that we feel our guests will be very safe and comfortable in. Our apologies for...

Nixa, Missouri
Reviewed 28 August 2016 via mobile

No complaints! They were nice and helpful at the front desk and even gave us passes for free glow golf next door at the Family Fun Center (ask). Breakfast had a good variety of delicious foods. Rooms were clean. NVI&S is a great value! Didn't check out the pool :-(

Thank Jenni N
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us! We are happy to hear you enjoyed your stay and your time in Omaha! We appreciate you commenting on our wonderful desk staff - they really do work hard to provide great customer service and a friendly face for our guests. You mentioned what we strive to provide every day - a great value...

Reviewed 17 August 2016 via mobile

Staff made it easy to book room the last second. Place is cleans, beds were comfortable and price is great. Breakfast starts at 5 am which is great if you are traveling across the country and want to have an early start of the day. Quality of the food is ok...I had biscuits and gravy and biscuits were cold, made...

1Thank Alma W
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to review our hotel! We always appreciate feedback from our guests and use it to improve our service and property. We are happy to hear you enjoyed your clean room, comfortable bed and our fantastic price! We offer the extended hours for our breakfast - from 5am to 11am...

Reviewed 15 August 2016

We stayed in this hotel for two nights on a weekend trip to Omaha for a sporting event. The hotel is large and well priced. We stayed in a room with two queen beds. The beds were okay, but not as comfortable as new hotel mattresses. The water pressure is low as some reviews indicate, but that is never a...

1Thank Wyoming_Family_of_5
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to review our hotel. We appreciate feedback from our guests as it helps us improve our property and service. It is nice to hear you found us to be well priced - as that is a top priority for us. We strive to provide clean rooms, great service, and...

Reviewed 13 August 2016 via mobile

We got 2 queen beds, one night for $100, including breakfast. Making it a perfect road trip place to stop for the night. Kids loved the swimming pool, as well. Only suggestion would be the need to improve on the water pressure which was too low.

Thank Mollie C
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We are so excited to earn your 5 star review! There is nothing better to us than being considered a "Terrific Value"! We are happy to be a great stop on your road trip and we are glad you enjoyed a great stay. Safe travels to you and stop and see us again if you are in the...

Muldrow, Oklahoma
Reviewed 1 August 2016

The room was very clean and it smelled good. The room and hotel was nice and cool. The pool was crystal clear and the family enjoyed a nice swim before leaving. The check in clerk was extremely polite and had us in our room within minutes.

2Thank chromealiscious
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! It sounds like you enjoyed a fantastic stay with us and we couldn't be more happy to provide great accommodations for you! You mentioned so many things that we offer - the fabulous, friendly service, clean rooms, great pool area, quick check in....all in addition to the many amenities we also offer - complimentary breakfast, refrigerators, microwaves and...

Saint Johns, Arizona
Reviewed 28 July 2016

The breakfast was awesome! This room was comfortable and had a big room with a sofa one thing.... there was no closet for hanging cloths and the hanger rack and the iron board was on the wall by the window... otherwise this hotel was great.

1Thank tepcro
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We are thrilled to earn your 5 star review and we are happy you enjoyed your clean, comfortable room and our complimentary breakfast. Our hotel was not built with closet space in every room, and we understand that having the option to hang clothes is important to our guests, so we have added the hanger racks. It is...

Key West, Florida
Reviewed 26 July 2016 via mobile

We needed a room for the night since our truck had to be repaired. Honestly we were going stay somewhere else but then I read the reviews for this one and changed my mind. I am so glad we did, from reservation to check out the customer service was outstanding. The room very spacious,clean and comfortable. Bed was so so...

Thank Jill R
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! We appreciate you staying with us and taking the time to give us a 5 star review! It can be so inconvenient when a vehicle breaks down, but we are happy we could provide you with great accommodations while you waited for the repair work. We do offer spacious, clean rooms, very comfortable beds and amazing customer service...

Alexandria, United States
Reviewed 25 July 2016

Pet friendly hotel, a must for me. The room was a nice large size. Clean room, nice firm mattress. The staff was very helpful. Pretty standard breakfast, but that's what I like. It was a little bit off the highway.

Thank Diane G
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the 5 star review! You have mentioned so many of the things we work hard to provide for our guests - clean rooms, comfortable beds, friendly staff, complimentary breakfast, pet friendly, and a great location - all for a great price! Thank you for staying with us - we hope you will stop and see...

Reviewed 18 July 2016 via mobile

Good stay for the money!! Didnt really get to enjoy the pool the weather turned out kind of bad but their breakfast is good the rooms were clean service was wonderful when you go make sure the weather is right to be able to enjoy the pool but everything was good hotel clean food hot fresh recommended stay for the...

Thank Cory W
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! A great value for a great price is exactly what we work to provide every day! We are proud to offer clean rooms, comfortable beds, complimentary breakfast with extended hours from 5am to 11am, outdoor pool area, refrigerators, microwaves and oversize tvs in all rooms, free wireless internet and more - all for an incredible price! Thank you...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The New Victorian Inn & Suites is proud to assist with your accommodations in Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and incredible service at a great rate. Enjoy a free deluxe breakfast bar with over 30 hot and cold items, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market, CenturyLink, or Eppley Airfield. Come stay with us and you will see why our guests keep coming back! ... more   less 

Additional Information about New Victorian Inn & Suites

Address: 10728 L St, Omaha, NE 68127-1004 (Formerly Comfort Inn Southwest)
Region: United States > Nebraska > Omaha
Price Range: €68 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Hotel Style:
#3 Best Value Hotel in Omaha
#10 Family Hotel in Omaha
#11 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from New Victorian Inn & Suites staff and other travellers.
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Questions? Get answers from New Victorian Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room didn't have a great view - a drained pool, but didn't matter to us as we weren't looking for a view.”
 of 5 bubbles Debbie978, 28 Oct 2016 | Read review
“Queen double room was spacey on the first floor”
 of 5 bubbles chromealiscious, 1 Aug 2016 | Read review
“Just be aware that if you go during a holiday, fireworks in the area will probably keep you up at night.”
 of 5 bubbles tepcro, 28 Jul 2016 | Read review
“It was quiet and there was a LOT of baseball teams running around at all times.”
 of 5 bubbles popfly, 13 Jul 2016 | Read review
“Away from stairs and elevators and avoid the 4th floor”
 of 5 bubbles awing246, 4 Jul 2016 | Read review
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