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Doubletree Hotel Omaha - Downtown / Old Market

1,101 reviews
#36 of 82 Hotels in Omaha
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Traveller (92)
Room & Suite (46)
Dining (2)
Overview
  • Excellent37%
  • Very good25%
  • Average19%
  • Poor11%
  • Terrible8%
Travellers talk about
“double tree”(60 reviews)
“cookies”(99 reviews)
“shuttle service”(51 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.5 Star Hotel
All hotel details
Offers from Doubletree Hotel Omaha - Downtown / Old Market
Special Offer: Double Points,Every Stay
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,101)Write a Review
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82
Reviewed 1 August 2017 via mobile

We stayed here for one night and had several problems. To begin the hotel was hot. The hallways, rooms etc. We switched rooms so it helped a bit but the whole hotel was so warm! Weird. While we were swimming a large group of middle...More

Thank A TripAdvisor Member
Response from sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 2 August 2017

We highly value all feedback from our guests and I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. We apologize for not meeting...More

Reviewed 25 July 2017

This hotel was decent, quiet, and clean. Wish areas did not shut down so early such as the satrbucks and restaurant. I appreciate the water left in my room daily for being a hilton honors member. i might recommend to someone staying here, but not...More

Review collected in partnership with DoubleTree by Hilton
Thank 685cherened
Response from sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 27 July 2017

Thank you for taking the time to complete a TripAdvisor review. We appreciate the scores and comments you gave us. I will be reviewing your survey with our team to inform them of the experience you've reported. We will also look into what we can...More

Reviewed 24 July 2017

I stayed here July 21-23 . I arrived very late after several airline delays--@ 1:30 in the morning. I was quite surprised to find the lobby full of people with a line stretching to the back of the lobby. I would estimate that there were...More

Thank erbnyc
Response from sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 27 July 2017

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you...More

Reviewed 24 July 2017

Most of the staff was attentive. Hotel was old and not as updated as expected. If I recall correctly, this facility was a Red Lion in the past and was as updated as I expected. Restaurant was not open and had to eat in the...More

Review collected in partnership with DoubleTree by Hilton
Thank Kelly F
Response from sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 25 July 2017

Thank you for taking the time to review your stay with us. It is our goal to always provide the best service and hospitality from all of our areas. And we will be reviewing your comments with the staff as we work on improving our...More

Reviewed 23 July 2017 via mobile

Let me start by saying the staff was incredible! They were so helpful. But...there was a problem checking as the room I'd selected digitally wasn't ready, even after 3 and it took a while to get a room. The wonderful person at the desk did...More

Thank SinginSuzi
Response from sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old MarketResponded 25 July 2017

Thank you for taking the time to review your stay, we are happy that overall, you enjoyed your stay with us. We appreciate that you brought these items to our attention, it is important that we know so that we can make the necessary repairs...More

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Traveller (92)
Room & Suite (46)
Dining (2)
Pool & Beach (2)
Hotel & Grounds (82)
Bathroom (8)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Omaha
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Business Hotel in Omaha
Room types
Suites, Non-Smoking Rooms, Family Rooms
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