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Doubletree Hotel Omaha - Downtown / Old Market

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Doubletree Hotel Omaha - Downtown \/ Old Market
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880 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Kansas City, Missouri
Reviewed 4 days ago NEW

The hotel, overall, was mediocre. The rooms were clean, but dated. The staff at the front desk and bar were impatient, curt and not very eager to do their jobs. There were rude hotel guests the first night, so I gave the staff the benefit of the doubt. However, the staff continued to have poor attitudes and deliver poor customer...

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Helpful?
Thank airmarge1
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay with us. We apologize that our service at the front desk and lounge left a negative impression of your overall stay with us. It is our goal to always provide the best service and hospitality from all of our areas. And we will be reviewing your comments with the staff...

Akron, Ohio
Reviewed 1 week ago NEW

Heater did not work it was noisy and did not heat. Desk chair and shower nozzle were broke, and there was a light out. The staff was friendly and breakfast was good. Not the quality I typically receive at Hilton

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Helpful?
Thank Jim D
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal at the Doubletree By Hilton Omaha Downtown to ensure each guest has a great experience during their stay. We apologize for not meeting your expectations in your room. Rest assured I will share your comments with our staff and managers....

Vienna, Virginia
Reviewed 1 week ago NEW

Mechanical issues on the plane necessitated our staying an extra night in Omaha and the airline gave us a voucher for the DoubleTree. It looks nice enough, but there were ladders in the lobby that seemed to have just been left there. The restaurant isn't really a restaurant and the cleaning closet was open for all to see in the...

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Helpful?
Thank trackervienna
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I would like to thank you for taking the time to share your thoughts with us. It is our goal to ensure each guest has a great experience during their stay. I apologize that we did not meet your expectations. I wanted to let you know that we do care about each and every one of our guest, and I...

Omaha, United States
Reviewed 1 week ago

Great stay! We had nice stay, and i would recommend this hotel for anyone in the future. Please update my email to nakerts89@cox.net. Everyone was welcoming and the hotel was very clean and felt like home away from home. Thank you.

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Helpful?
Thank 160shelleyn
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent Anniversary stay at our hotel. Congratulations and I hope you have many more! We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. I will work on...

Reviewed 2 weeks ago via mobile

The Doubletree hotel is conveniently located in downtown Omaha and just a couple of minutes drive from the airport (perfect if you have to catch an early flight). The staff was super friendly and I love that you get a warm cookie when you check in. Rooms are clean and okay.

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Helpful?
Thank peach2504
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. The cookies are so good when warm....... Again, we appreciate you letting us...

Princeton, United States
Reviewed 2 weeks ago

This is a nice hotel right in the middle of Omaha. You have all the best of downtown right out your door. It is easy to drive to and has great parking. The bar-restaurant is fantastic, the staff was just great. It is a great building and this makes you feel well off.

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Helpful?
Thank Larry G L
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that you enjoyed your stay with us. We appreciate your comments on our hotel and staff, it is important that we know so that we can continue to make our guest stays great ones. We do look forward to future opportunities to be of service to you...

Nicoma Park
Reviewed 2 weeks ago

We recently spent 3 days in Omaha at the Doubletree by Hilton. The downtown location was convenient to many of the sights that we wanted to visit. Our room was very clean and comfortable and the hotel staff went out of their way to cater to our every need. If you are traveling to Omaha on pleasure or business, this...

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Helpful?
Thank Catherine J
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. Again, we appreciate you letting us know about your stay. We look forward...

Los Angeles, United States
Reviewed 3 weeks ago

I was staying here 3 nights with a group of coworkers. We had a great stay. I want to comend the Front Desk, Cafeteria and the Shuttle service! Thank You!!! The only thing I am not in full agreement is the fact that they allow pets other than service dogs.

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Helpful?
Thank Manuel V
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

I wanted to thank you for taking the time to complete a Doubletree By Hilton Omaha Downtown TripAdvisor review. I will be reviewing your survey with our departmental management to inform them of the quality experience you've reported! It is because of our valued guests like YOU that take the time to provide feedback for us to truly discover how...

Reviewed 3 weeks ago

This hotel is exceptionally well located to the airport traveler. This hotel is clean and comfortable. Rooms are quiet, no noise from rooms around mine. There is a Starbucks at the hotel lobby, and a full bar with food in the lobby.

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Helpful?
Thank Jason B
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to review your stay, we are happy that you enjoyed your stay with us. We appreciate that you mentioned our Guest Rooms and Food and Beverage Offerings. We take pride in our offerings and I will share your comments with the team. We do look forward to future opportunities to be of service to...

Watertown, United States
Reviewed 3 weeks ago

The DoubleTree Downtown Omaha is one of those properties that does it's absolute best to be special to you! The staff has adopted the vision of the GM, Mr. Buonanni, and delivers through the multiple steps of the process. Great job, staff!

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Helpful?
Thank Terry V
sbuonanni16, General Manager at Doubletree Hotel Omaha - Downtown / Old Market, responded to this review

Thank you for taking the time to complete a survey on your recent stay with our hotel. We always appreciate when guest let us know when they have a good stay. This way, we know what we are doing is right and we can keep doing it. Again, we appreciate you letting us know about your stay. We look forward...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our DoubleTree by Hilton Omaha Downtown is located ideally in downtown Omaha, just off of I-480, and minutes from Eppley Airfield. We are minutes from everything, located across the street from First National Bank and Union Pacific, and 6 blocks from CenturyLink Center. We are also minutes from the Historic Old Market, Henry Doorly Zoo, Orpheum Theater, Midtown Crossing, and the Holland Performing Arts Center.Enjoy a warm and fresh DoubleTree cookie at anytime during your stay. Enjoy our luxurious accommodations, with thoughtful amenities such as a fitness center, indoor swimming pool, and excellent dining at our Signatures Restaurant. Omaha. Looking to host your own meeting? We have over 30,000 sq. ft of flexible meeting space in our Executive Meeting Center, as well as other flexible space. Come stay with us at our DoubleTree Omaha Downtown hotel and find out what you've been missing in Omaha! ... more   less 

Additional Information about Doubletree Hotel Omaha - Downtown / Old Market

Address: 1616 Dodge St, Omaha, NE 68102-1502
Region: United States > Nebraska > Omaha
Price Range: €95 - €189 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Omaha - Downtown / Old Market 3.5*
Number of rooms: 413
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Booking.com, Orbitz, Travelocity, Odigeo and Priceline so you can book your Doubletree Hotel Omaha - Downtown / Old Market reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Omaha Downtown
Omaha Doubletree
Doubletree Omaha
Hotel Style:
#17 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Hotel Omaha - Downtown / Old Market staff and other travellers.
5 questions
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Lake Balboa, CA
over a year ago
Riverside, California
Omaha, Nebraska
over a year ago

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Questions? Get answers from Doubletree Hotel Omaha - Downtown / Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'd probably get a room looking south to the Woodman tower.”
 of 5 bubbles gilligan2011, 15 Oct 2016 | Read review
“Avoid rooms with connecting door”
 of 5 bubbles luru, 5 Oct 2016 | Read review
“ask for a room with a view of dodge street”
 of 5 bubbles madmh321, 6 Sep 2016 | Read review
“There is loud excavation on the odd side, so get a room with an even number”
 of 5 bubbles dmp717200, 29 Aug 2016 | Read review
“Take Parking ticket with you to Front Desk to stamp and not leave in vehicle otherwise you must pay to leave.”
 of 5 bubbles GregC122, 20 Aug 2016 | Read review
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