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Hilton Garden Inn Omaha West

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#15 of 81 Hotels in Omaha
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1 room 2 adults 0 children
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Hilton Garden Inn Omaha West
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412 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha West
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Showing 407: English reviews
Boulder, Colorado
Reviewed 24 July 2016

Rate for room was very competitive with other hotels in area that offer "free" breakfast. Breakfast at this Hilton, while costing a little bit more was far superior to other hotels. Selection of items was far superior to other hotels offering breakfast including an on-site chef. Room was very clean and comfortable and front desk staff were very helpful and...

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Helpful?
Thank rrbpm
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear rrbpm, Thank you for the 5 star review on TripAdvisor. I'm so happy to hear that you enjoyed our cooked to order hot breakfast that is a step above the usual continental that is offered at competitive hotels. I'm glad you found your room clean & comfortable and that the staff was helpful and accommodating. I will be sure...

Los Angeles, California
Reviewed 20 July 2016

We enjoyed our stay very much. Digital check in was great. Rooms were very clean and quiet. Staff went above and beyond to assure our satisfaction. We will definitely stay here again next time we're in Omaha.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Teresa B
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Teresa B, Thank you for the great review on TripAdvisor. I am so glad to hear you found your room clean and quiet and that the staff went above and beyond. We are happy to hear that you like the digital check in. Thank you for being a Hilton Honors member, we appreciate your loyalty. We will see you...

Vermillion, South Dakota
Reviewed 19 July 2016

The rooms are fantastic and clean. The hotel is pretty quiet, and you can't beat the location. It is right off of W. Dodge Rd and just up the road from Village Pointe (shopping, theater, restaurants). My only complaint would be the lack of free continental breakfast -- for the price, it should be included.

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Helpful?
Thank Kreighton S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Kreighton S, Thanks for the wonderful review of your stay. I'm so happy to hear you found the rooms fantastic and clean with a convenient location. We are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast. This can be included...

columbia, SC, United States
Reviewed 18 July 2016

The rooms don't all have tubs. Showers see old and outdated with bad shower heads. Doors on showers are wobbly. Breakfast bar is extremely expensive, although good. The staff all knew that there were problems with the hot and cold showers and admitted so once we complained. One minute the shower is hot and the next it is cold. For...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rene K
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Rene K, Thank you for recently staying with us and for your review on Tripadvisor. Your comments will help us as we try to exceed our guests expectations. I'm sorry that you were disappointed in your stay. If there is anything else you would like to share about your stay, please do not hesitate to contact me. Sincerely,

Park Ridge
Reviewed 17 July 2016

Shuttle bus to take you to local restaurants. Delicious breakfast. There are keurig coffee makers in each room. Clean nice room. My favorite cranberry white chocolate chip cookies were out. Solid Internet. Terrific fitness room too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Yvette P
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Yvette P, Thank you for taking the time to give us a great review on Tripadvisor! I'm glad to hear that you found your room nice and clean and had a delicious breakfast. I'm also happy to hear you enjoyed the fitness center as well. I hope you will consider staying with us again! All the best~

Omaha
Reviewed 13 July 2016 via mobile

Room was clean and bed comfortable. Check in was quick for the most part. My only disappointment was that they could not match the online rate so I had to get online and book and purchase the room while standing right there at the desk! I used the gym in the morning and was very happy that treadmills had individual...

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Helpful?
Thank Jalawlor
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Jalawlor, Thank you for recently staying with us and for your wonderful review! I apologize for the rate error, and for not being able to match it for you at check-in. I'm glad that you enjoyed other amenities that we have to offer such as the fitness center. I am happy that you would stay with us in the...

Ohio
Reviewed 6 July 2016

I stayed at this hotel for one night when my flight was cancelled, diverting me to Omaha. I primarily choose this hotel due to its location (arrangements were made to be picked up) and the quality of the hotel (previous night was spent on Midway Airport floor). The quality of the room and the hotel was as anticipated. The front...

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Helpful?
Thank MissEAB
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear MissEAB I'm so sorry that your flight was cancelled but I am happy that we were able to accommodate you for your one night stay. I'm glad that you found the hotel to your liking and that you were able to utilize the shuttle and lobby amenities. I hope you will consider staying with us if you are in...

Atchison, United States
Reviewed 5 July 2016

Stayed here during a last minute get away with my husband. We are very picky about beds, especially myself being pregnant, so we were very pleased with how comfortable it was! The breakfast was excellent and the staff was amazing!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Adam U
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Adam U, Thank you for taking the time to let us know about your stay on Tripadvisor. I am so happy to hear that you had a comfortable stay, and that you enjoyed breakfast. I think our staff is amazing too! What a great thing to say. I hope you will stay again. Sincerely,

Hinsdale, Illinois
Reviewed 2 July 2016

Only in town for two days to golf and the hotel experience was well priced, ideal location Pirch restaurant near buy was excellent for casual meal. Walk distance. Be sure to be Hilton Homors member for better value. My wifi automatically connected.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Tom M
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Tom M, I hope we can be your go to hotel for your golf visits. I'm glad to hear that you found the location was ideal and that the Wi-Fi connected quickly for you. We appreciate your loyalty to Hilton Honors. Sincerely,

knoxville, United States
Reviewed 30 June 2016 via mobile

I stayed at this property for the first time last evening. The staff is excellent and the amenities are the usual excellent standard for HGI. There are several restaurants nearby, but don't really need them because the restaurant and bar at hotel are awesome. I look forward to staying here again my next time in the area.

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Helpful?
Thank Mike M
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Mike M, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and thank you for taking the time to share your experience with us on TripAdvisor. Thank you for your comments about your stay.. I am happy to hear you found...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: €113 - €238 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
1 question
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 306 - very quiet and not near ice machines or elevator.”
552lianab, 6 Mar 2017 | Read review
“Ask for a top level room.”
mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
sfgardener, 13 Apr 2016 | Read review
5 of 5