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Hilton Garden Inn Omaha West

PricelineUS$140*
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#14 of 82 Hotels in Omaha
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$274*
US$140*
Great Deal
US$144*
US$144*
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Hilton Garden Inn Omaha West
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422 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha West
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Showing 417: English reviews
La Crosse, Wisconsin
Reviewed 4 March 2017

If you have to travel to Omaha, I recommend this location near Boys Town, easy in and out even during rush hour. Easy access to downtown. If flying you'll need a car no airport shuttle, Uber is scarce but available. Very close to shopping, relatively quite, even next to the highway.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank xopherb2017
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear xopherb2017, Thank you for sharing your experience about your recent stay. I'm happy to hear you would recommend our hotel and that you found the location to be convenient. We hope you will stay with us again. Sincerely,

Minneapolis, Minnesota
Reviewed 24 February 2017

Tables were not cleared, service was poor, no placesettings were available. Wrong order was delivered. Wait staff seems to a lack caring for details overall and quality. Seems to be a consistent problem with Hilton Garden Inns. I travel every week and stay frequently at Hiltons, but continue to be disappointed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank R8837IKcatherinej
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear R8837IKcatherinej, Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you deserved. We are constantly working to improve our hotel and your comments will help us improve in this area. I see that you found other...

Ogallala, Nebraska
Reviewed 21 February 2017

We visited you for our sons wedding. Minus the fact that a fire alarm startled us awake in the middle of the night, our room was clean and well maintained. It would have been nice to have some sort of compensation for our inconvience. Perhaps a free breakfast for your guests. We found your employees to be very friendly and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jefferym872
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear jefferym872, Greetings from the Omaha Hilton Garden Inn Omaha West! I am writing to express my thanks for your recent review of our hotel. At the Hilton Garden Inn Omaha West, we take our guest's comments very seriously as they help us consistently find ways to earn your loyalty and exceed your expectations. I also want to thank you...

Omaha, United States
Reviewed 21 February 2017

The hotel staff were friendly and very helpful, the breakfast was definitely worth the value I paid... made-to-order omelet's, yum! Hotel has a beautiful lobby, and the rennovations done to the property look amazing. My room was very clean and bed extremely comfortable, the room was very quiet and peaceful. I would recommend this hotel to anyone coming to the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X2643FMruths
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear X2643FMruths, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

Norfolk, United States
Reviewed 21 February 2017

The Hilton Garden Inn in West Omaha is the cleanest, friendliest and has the most honest staff. When items were left behind in the room, the housekeeping staff immediately turned it into the desk and a call was placed to my cell phone within minutes of check out. Very commendable

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lisa Ann W
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Lisa Ann W, Thank you for the wonderful review on TripAdvisor! We love it when a guest loves our hotel as much as we do. I'm so glad to hear the you found your room clean and a friendly staff. We are happy you were reunited with your lost phone. I hope you will stay with us again if...

Columbus, Nebraska
Reviewed 20 February 2017

Very clean and comfortable. The room was great and kids loved the pool. Staff was very polite and helpful. Pantry area was great for snacks and had a good variety. Hotel was overall very quiet. Lobby are was very clean and inviting.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank N8090VNkimberlys
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear N8090VNkimberlys, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to also thank you for taking the time to share your experience with us on TripAdvisor. I am happy to know you had a pleasant experience at our hotel. I am glad we were...

Milford, United States
Reviewed 20 February 2017

Clean, nicely appointed hotel. Great staff. Breakfast was good. Check=in and check-out were beyond smooth. Very comfortable bed. We picked this hotel because it was in the Hilton chain and was available for the date we wanted. Great Find.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank W471HKbobr
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear W471HKbobr, Thank you so much for the review! I am truly happy to hear of your experience at the hotel, and welcome you back at any time! I want to thank you for the kind words you said in your review! At the Hilton Garden Inn Omaha West, we love our hotel...from the spacious rooms, to the beautiful lobby,...

Randolph, Nebraska
Reviewed 19 February 2017 via mobile

This was the second time we have stayed at this hotel. It was a convenient location to the surprise party we were attending at The Good Life sports bar, however it would also be a great location if you were going to the Village Point mall. Other than the Fire alarm going off in the middle of the night it...

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Helpful?
Thank Gymmyhix
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Gymmyhix, Thank you for taking the time to leave a review about your recent stay. I'm happy lto hear that you found the location convenient to your destination and that you would stay again. I sincerely apologize for the guest who pulled the alarm as a prank. I hope it did not disrupt you long. Thank you for your...

Gladstone, Missouri
Reviewed 2 February 2017

There were numerous problems with my room. The bathroom door would not stay shut and the shower door would not stay shut. You cannot use the TV remote and less you were literally standing in front of the television. The air unit in the room made a loud noise. However, the front desk reception process and individuals were very nice.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Dianne S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Dianne S, Thank you for taking the time to tell us about your recent stay. I am so sorry for the problems you encountered. I will share your comments with our Chief Engineer so that the issues may be resolved. I'm happy to hear that you had a pleasant staff interaction. I hope you will consider staying with us...

Boston, United States
Reviewed 2 February 2017

Outstanding staff and service. the dinner Bartender/ Chef rocks! Service staff very helpful and friendly. Rooms are comfortable, and very quiet. Facilities are well maintained and site is close to major roads.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 610iras
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear 610iras, Thank you for the wonderful review.l I'm happy to hear that you had outstanding service and that the staff was friendly and helpful. I'm also glad to hear that you had a comfortable stay. We hope you will stay with us again. Sincerely,

63 photos of this hotel

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: €113 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotwire, Travelocity, Orbitz, Hotels.com, Priceline, Expedia, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Omaha West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
2 questions
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7 days ago
Nashville, TN
over a year ago

See all questions (2)

Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay anywhere but this location. This is a good area in Omaha but the hotel was terrible.”
guest622, 11 May 2017 | Read review
“We were in room 306 - very quiet and not near ice machines or elevator.”
552lianab, 6 Mar 2017 | Read review
“Ask for a top level room.”
mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
CruzinDNA, 20 Apr 2016 | Read review
5 of 5
Priceline
US$140* /night
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Booking.comUS$144
GardenInn.comUS$144
AMOMAUS$274
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*Disclaimer
Prices are for 1 room, 2 adults
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