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On a whim we decided to come to Omaha this weekend, and therefore didn't have a whole lot of time to plan. We needed to make sure it had a gym and 2 or more stars. For the price we paid, $232 for 2 nights,...More
Was there for a wedding. Decided to check in a few days early. Called about 10:00 am on the day we had decided to arrive asked if we could check in early. They said that would not be an issue and thay they would have...More
1 Thank BilllyBob E
Response from Lamia S, Starwood Hotels & Resorts at Element Omaha Midtown CrossingResponded 20 August 2015
Thank you for taking the time to share your experience with us. We are very sorry to learn that you were disappointed in your recent stay due to miscommunication and issues with cleanliness.
Please know that our priority is providing a clean and safe environment...More
Traveling by myself for a business conference. It was reassuring to know they would see to my needs. These guys were so helpful. Rooms were nice. Location was good. Shuttle took me everywhere I needed to go. I would stay here again just because they...More
Good hotel with large and modern rooms. Parking lot underneath the hotel was good: drive to the 2nd floor to get a direct access to the hotel. Very good location but otherwise an anonymous place like many in the US
We were visiting Mutual of Omaha, which is right across the street from the Element. Although we arrived early & the rooms weren't ready, they checked our bags & sent them up to our room before we arrived. Check-in was easy, friendly, and accommodating. The...More
Response from Lamia S, Starwood Hotels & Resorts at Element Omaha Midtown CrossingResponded 6 August 2015
Thank you for taking the time to share your experience with us. We are glad you enjoyed our comfortable guest rooms and smooth check-in process.
We look forward to seeing you again the next time you visit Mutual of Omaha! Take care.