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Sheraton Anchorage Hotel

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Sheraton Anchorage Hotel
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1,057 Reviews from our TripAdvisor Community

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Showing 1,013: English reviews
Lake Placid, Florida
Reviewed 6 September 2014

The hotel is located in a convenient area and if you're a walker it's about ten blocks to the downtown area where all begins. Check in was tough as the lobby was very busy with a dojo meet going on. Another manager jumped in though and kept the line moving. Rooms are small and had some wear and tear but...

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Helpful?
Thank Nealtheseal
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am so sorry that you had some problem while you were staying with us. I know that it is the small details that can make or break an experience. I have shared some of these problems with my Management Team and we will work to find ways to make sure that these minor annoyances so not to get in...

New River, Arizona
Reviewed 3 September 2014

My wife and I stayed at the Sheraton Hotel Anchorage for two nights in early August. We stayed on points and have status which allowed us to use the hotel's Wi-Fi for no charge. We were in Anchorage prior to boarding a cruise. Overall we enjoyed or stay. We had an easy and professional check in. The room was clean...

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Thank jons1133
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for letting us know about your stay with us. I am happy that that you were able to use so many of our services.I am so sorry that your sleep was disturbed by the fire alarm, but when it comes to our guests we would rather be safe than sorry. We hope to see you in Anchorage again...

Ocean Shores, Washington
Reviewed 2 September 2014

The room and hotel was clean and well kept with the following exceptions: The chair for the desk has been worn down to the sub layer of material. The TV channel guide is useless, and there is obviously a defective amplifier in the cable tv system, judging by the poor picture quality. If this hotel (judging by its rates) is...

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Helpful?
Thank Al L
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking time out to share your feed back. I would like to have you visit us again on your next stay to see all the changes we have made and will continue to make to meet our guest expectations. Todd Capizzo General Manger

Nokesville, Virginia
Reviewed 2 September 2014 via mobile

This hotel is conveniently located in downtown anchorage. It was very nicely appointed, the rooms were large and clean, the staff was friendly and hotel bar/cafe was nice and food was good. No wifi except in the lobby. Only problem I had. We stayed here while on a land your after a cruise so someone else made all the reservations...

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Helpful?
Thank Scoochtravels
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking the time to share your comments with us. To address your concern with the Wi-Fi, not only is the wi-fi available in the lobby but for a small fee it is available in all the rooms. I hope that you had a great time on your cruise and that we will see you again when you...

Nashua, New Hampshire
Reviewed 2 September 2014

We enjoyed our stay here in October 2013 and are returning to the same hotel Sept. of 2014. Convenient downtown location........great views and clean comfortable rooms! Friendly Staff! Grouch 80.........NH USA!

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Thank grouch80
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am so happy that you had a great stay with us. I admit I think our views are unbeatable. I am particularly happy that our staff made your stay happy and comfortable. Thank you for taking the time to share it with us Todd Capizzo General Manger

Reviewed 1 September 2014 via mobile

My daughter & I stayed two nights. The rooms are small, but decent & clean. The pros are it's conveniently located downtown, beds are very comfortable, the staff is friendly, huge lobby with fireplace & fountain & computer area. The cons are you have to pay extra for parking, & you can't access the hotel from the parking garage. Wifi...

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Helpful?
Thank Embers911
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I appreciate you taking the time to share your comments with us. Now that you are signed up for our SPG membership, I hope that you take advantage of it in our many locations all over the world. I am glad that our beds were comfortable and that our staff made your stay unforgettable. Todd Capizzo General Manger

Reviewed 31 August 2014 via mobile

Payed for a high dollar suite, trying to splurge. Staff was okay. Location was great. But when we got to the room, did a quick walk through and walked back out. Had California king bed, some old couch, a desk and a bathroom that wouldn't compete with a motel 6. Was not satisfied with our visit. Maybe low dollar rooms...

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1Thank Mossi1908
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I am genuinely sorry that you were not pleased with your stay with us. I am glad though that our staff and location were up to your standards. If you would like to talk about what we can do better our how we can make things better for you, please feel free to contact me personally at any time. Todd...

San Marcos, California
Reviewed 30 August 2014

Stayed for 3 days and enjoyed the hospitality. The GM was awesome. The hospitality hour made feel at home, and the bartender had a generous pour. Excellent stay. Would happily stay again when in Anchorage.

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Thank FFreedman
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

I truly appreciate you taking the time to let me know that you enjoyed your stay with us. We hope that you have a chance to stay again with us soon. Cheers till then... Todd Capizzo General Manger

Rolling Hills Estates, CA
Reviewed 28 August 2014

I'm not sure that there are any really great hotels in Anchorage at a decent price, but this one comes close. It is a Sheraton, so you get the good Sheraton beds. The rooms are clean, and the bathrooms are OK. Free Wi-Fi is only available in the lobby, unless you are a member of Starwood Preferred Guest. We had...

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Helpful?
Thank BillPom
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking the time to let us know about your stay with us. I am pleased to hear that you enjoyed our beds and that any maintenance issues you may have experienced were taken care of promptly, I am especially pleased to know that our Front Desk staff was up to your standards. Todd Capizzo General Manager

La Porte, Indiana
Reviewed 26 August 2014

We stayed here because our travel agent told us the wrong date when we arrived. Our window looked out over a grave yard. The only reason we stayed here was because of price. Only accepted because of price. Not a very well run property.

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Thank MfBuilders
Todd C, General Manager at Sheraton Anchorage Hotel, responded to this review

Thank you for taking the time to let me know about your stay. I would like to learn more. Please feel free to reach out to me to discuss further. Todd Capizzo General manger

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Anchorage Hotel & Spa is luxury lodging with amenities like Ice Spa, Jade Restaurant, Steak & Seafood and 24,000 sq ft of meeting space. We're near Elmendorf AFB, Sullivan Arena, and Alaska Railroad. ... more   less 

Additional Information about Sheraton Anchorage Hotel

Address: 401 East 6th Avenue, Anchorage, AK 99501
Region: United States > Alaska > Anchorage
Price Range: €94 - €267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Anchorage Hotel 3.5*
Number of rooms: 370
Reservation Options:
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Also Known As:
Sheraton Anchorage Hotel Alaska
Anchorage Sheraton
Hotel Style:
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Anchorage Hotel staff and other travellers.
13 questions
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Questions? Get answers from Sheraton Anchorage Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors provide the best view - I'd request non-cemetery side, lol.”
  • A view from my room, showing Mt. Sleeping Lady, a cargo ship in the port, and a sneak peek Downt
 of 5 bubbles TyLou92, 13 Mar 2017 | Read review
“Become an SPG member. Get upgraded to a bigger room. Mountains are all around, so you can't get a bad view.”
 of 5 bubbles RodgerW209, 10 Mar 2017 | Read review
“Select an east-facing room on the upper floors for stunning views of the Chugatch Mountains to the east of Anchorage.”
 of 5 bubbles 318kento, 17 Feb 2017 | Read review
“The blackened halibut sandwich in the lobby bar is excellent!”
 of 5 bubbles turbobaseball, 16 Feb 2017 | Read review
“Room 911, where we stayed, has views of the Chugach Mountains! Beautiful!”
 of 5 bubbles TheodoreS635, 15 Feb 2017 | Read review
5 of 5