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Sheraton Anchorage Hotel

1,189 reviews
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Traveller (305)
Room & Suite (120)
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Overview
  • Excellent27%
  • Very good39%
  • Average22%
  • Poor7%
  • Terrible5%
Travellers talk about
“the club lounge”(60 reviews)
“jade restaurant”(14 reviews)
“nice hotel”(57 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Anchorage Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,189)Write a Review
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1,135 results
Traveller rating
317
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91
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317
405
253
91
69
Show reviews that mention
All reviewsthe club loungejade restaurantnice hotelfew blocksmountain viewjunior suitefront desk stafffree internetbeds were very comfortabledowntown areafitness centerstayed one nightreindeer sausagerental carspgcemeterylobby
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1 - 5 of 1,135 reviews
Reviewed 1 week ago via mobile

Very consistent service at this hotel. Friendly front desk staff and extremely friendly accommodating breakfast staff. Looks like some renovations are taking place, they seem to always be improving each time I stay. However the toilets have not changed in 30+ years. When they flush...More

Thank Fred A
Response from John W, Manager at Sheraton Anchorage HotelResponded 1 week ago

You are very kind! Thank you so much for the positive feedback. If you do receive a survey from us, we would really appreciate if you could share your kind feedback. Your intent to recommend us is very important to me and to our team....More

Hotel's Favourite
Reviewed 3 December 2017 via mobile

so I have been to Anchorage 3 times prior. Hilton downtown 2x and both times had maintenance issues. Marriott is was just ok. so this time tried Sheraton. just pull in. no annoying valet parking. just leave car at front door while I check in......More

1  Thank slitel
Response from John W, Manager at Sheraton Anchorage HotelResponded 5 December 2017

Thank you for taking time to share your stay experience with us. We strive to make all of our members stays pleasantly memorable, and it is great to hear when we hit the mark. Thank you from Team Sheraton and have a great season.

Reviewed 2 weeks ago

Not what you would usually expect from a Sheraton property, it is definitely in need of a renovation and uplift. In saying that the prices were fair, so at least the pricing is on par. We had breakfast one morning but it wasn't much, I...More

Thank Travelcareeer
Response from John W, Manager at Sheraton Anchorage HotelResponded 2 weeks ago

I would like to take this time to apologize for the inconveniences during your stay with us. We take great pride in our products and services, and I am sorry that we missed our opportunity to give you our best of services. I am reaching...More

Reviewed 2 weeks ago

Stayed at this hotel 24th & 25th December 2017. Great hotel with friendly staff. Both check-in and check-out were seamless and staff were very friendly and helpful. Rooms were clean and our room had great views of downtown.

Thank saywells
Response from John W, Manager at Sheraton Anchorage HotelResponded 2 weeks ago

You are very kind! Thank you so much for the positive feedback. We strive to deliver a memorable guest experience and it is truly appreciated to hear when we have achieved our mark with our members. Thank you again and have an amazing 2018.

Reviewed 4 weeks ago

We looked forward to a full day between flights to just enjoy Anchorage and particularly the Anchorage Museum. Our daughter recommended the Sheraton Anchorage, and we were pleased as punch. Friendly, thoughtful service coupled with a most comfortable room made for a truly fine stay....More

Thank Warren B
Response from John W, Manager at Sheraton Anchorage HotelResponded 4 weeks ago

Thank you Warren and Family for taking time to share your stay experience with us. It pleases us to hear that we met your needs and expectations. Special thanks to your daughter for recommending us. Have a great 2018.

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Free Parking
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$110 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$110 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Anchorage
#21 Business Hotel in Anchorage
Room types
Suites, Non-Smoking Rooms
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Traveller (305)
Room & Suite (120)
Dining (16)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Tricia H
7 November 2017|
AnswerShow all 2 answers
Response from John W | Property representative |
There is a king bed in the room of a junior suite. We can add a rollaway bed in the room for additional sleeping accommodations.
0
Votes
Edward D
16 October 2017|
AnswerShow all 3 answers
Response from Edward D | Reviewed this property |
Well it is now more than 12 months ago we stayed here and the manager only said if we had problems to contact him directly. I did this with the appropriate outcome no SATISFACTION. Booking a facility and not being given what... More
0
Votes
betsy80
22 February 2017|
Answer
Response from Derrick P | Property representative |
Check in time is normally 4pm but we would love to get you in to your room early if at all possible. Please contact the hotel and speak with Amber or Derrick and we will get you into a comfortable room that is ready early... More
0
Votes
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Room Tips
"Higher floor as Anchorage is noisy at night"
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"Ask for a room with a pleasant view."
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"Don't book here."
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"lots of excited vacationers up at the crack of dawn - I prefer a room away from the elevator to cut down on..."
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