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Alex Hotel & Suites

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112 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Reviewed 15 June 2015

I thought they were wonderful!! From the greet to the drivers to the room. I had room 1510 near the elevator and never a noise. I stayed 6/5-6/7. I even called them from Denver about our delay of one night and never an issue. I am really picky and I travel often. The beds were the BEST!! The Shuttle Tony,...

1Thank jsoto2015
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you had a good experience. Ramona

Fairbanks, Alaska
Reviewed 12 June 2015

We had gone to a soccer game at 10 am, my daughters returned at 2 pm to rest when they discovered that the staff had entered, deposited a large bowel movement, dislodged the toilet paper dispenser, and left the fridge open. The room reaked!!!! Because I discovered the event later from my children, it was reported in the evening when...

2Thank FairbanksFamily
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Dear FaribanksFamily, I followed up on your complaint and left a message on your cell phone so that we could talk about this. I did not receive a call back from you. I read your review and spoke to our operations team about your complaint. Allow me to give you a little background. Our hotel is staffed by housekeepers that...

Whittier, California
Reviewed 11 June 2015 via mobile

Run down, beds uncomfortable, the only positive thing is free breakfast . I would not come back again. To get to the lobby, you have to go to the other building which were not connected. Of course this was more noticeable because of the rain. This place needs renovation ASAP

2Thank Angie L
Fairbanks, Alaska
Reviewed 8 June 2015 via mobile

The good: they have a park & fly so we could leave our car parked without extra charge while out of state, they did try to correct problems when asked The bad: breakfast, only one type of tea and coffee. Rest just average. Did have bananas Roon: dresser, table, 2 straight chairs,small refer & microwave (stacked not in a cabinet)....

1Thank Sleetlyn
Long Beach, California
Reviewed 6 June 2015 via mobile

The complimentary shuttle from the airport was very fast. The driver was friendly. Everyone at the hotel was very friendly and helpful. The rooms were very nice. Comfortable bed, nice TV, refrigerator, and microwave. The complimentary breakfast was very good. Waffles, eggs, bagels, cereal, etc. A very comfortable hotel! I would definitely stay here again!

1Thank jcmonogram
Highland, California
Reviewed 3 June 2015 via mobile

Our room was large and we loved that. The 2 king beds were really big and ok, not great. The room seemed clean but not a lot of light so hard to tell. Bathroom needs a little work- old but clean. Service employees were friendly but couldn't answer some of our questions. Average motel.

2Thank Dave E
Reviewed 29 May 2015 via mobile

The shuttle took over an hour when it is a 4 minute drive from the airport. The driver was overly rude. And the binding machine ate my money and they don't even have carbonated beverages. The rooms feel dirty and it's very loud all over the hotel even at late hours. I would not ever stay at this hotel again...

3Thank Barkley B
southeast, alaska
Reviewed 21 March 2015

It was an okay place. the housekeeping staff was great. we stayed in the back building. our room did not even have a lock that worked, maintenance had to lower the lock so that it would actually lock when we left the room. floors creaky, could hear the people below us, above us and next to us. it was very...

2Thank helibut3
Homer, Alaska
Reviewed 7 March 2015

Was booked into this hotel by our staff based on their advertising and claim of being just renovated. From the exterior, the hotel appears to be well kept, but closer inspection reveals the poor quality of either the renovation, or on-going maintenance. I stayed in the 5 story "tower" portion of the hotel, on the 4th floor. While the wait...

1Thank DiveAK
Anchorage, Alaska
Reviewed 27 January 2015

My husband and I stayed for 2 nights for my birthday weekend in January 2015. The front desk staff was very welcoming and friendly. Our room was spacious with lots of windows providing a wonderful winter view. There was a nice continental breakfast in the morning and covered parking. I would definitely stay here again.

2Thank 123JenB123

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  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Alex Hotel & Suites features 123 oversized guest rooms with an excellent location. Just 5 minutes from the airport and directly across the street from the world's largest seaplane base: Lake Hood and Lake Spenard, we offer the most important amenities. Free 24-hour airport shuttle, complimentary continental breakfast, free WiFi throughout the hotel. All rooms have air conditioning. We welcome you to Alaska! ... more   less 

Additional Information about Alex Hotel & Suites

Address: 4615 Spenard Rd, Anchorage, AK 99517-3235 (Formerly Quality Inn & Suites Airport)
Region: United States > Alaska > Anchorage
Price Range: €56 - €218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Alex Hotel & Suites 2.5*
Number of rooms: 123
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Also Known As:
Quality Inn & Suites Airport Hotel Anchorage
Quality Inn And Suites Airport
Quality Inn Airport
Quality Inn Anchorage
Anchorage Quality Inn
Alex Hotel & Suites Anchorage, Alaska
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Questions & Answers

Here's what travellers have asked, with answers from Alex Hotel & Suites staff and other travellers.
2 questions
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Maryville, Tennessee, United States

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Questions? Get answers from Alex Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferably facing main road”
 of 5 bubbles eccarv, 1 Nov 2016 | Read review
“I stayed in the Junior Suite which was quite a large room with a King Bed, a couple of tables a microwave and a refrigerator.”
 of 5 bubbles WestSideHTown, 17 Oct 2016 | Read review
“best corner rooms”
 of 5 bubbles Paulk4615, 21 Sep 2016 | Read review
“If you choose to stay here ask for a room that faces out from the hotel”
 of 5 bubbles RoA431, 18 Sep 2016 | Read review
“Get a different hotel. It's not worth the price you will pay.”
 of 5 bubbles 155greggo, 5 Sep 2016 | Read review
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