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I was checking out this hotel to use for my traveling fisherman. We had 3 people in the room and had pre ordered a rollaway bed. Check in went well but there was no rollaway bed as requested. Called the front desk and was told...More
Thank Tom G
Response from Ramona S, Director of Sales at Alex Hotel & SuitesResponded 8 February 2016
On behalf of all of us at Alex Hotel & Suites, we are so sorry that our roll-a-way service was so poor. We are reviewing procedures and retraining staff so that this will not happen again. Thank you for letting us know about...More
Check in was a breeze! Room was very comfortable, soft bed, tv and a nice big bathroom. Hotel itself was very easy to find from the airport and had free parking. Fast Wifi. Beautiful breakfast with buffet, staff were very hospitable and knowledgable of the...More
3 Thank Clinton1995
Response from Ramona S, Director of Sales at Alex Hotel & SuitesResponded 5 February 2016
Thank you for your wonderful review and for taking the time to let us know about your stay. We appreciate it very much and hope to see you again soon.
I spent the night at the Alex the night before an early flight and it was AMAZING! Great staff, clean rooms, grreat views from my room and the shuttle to the airport was the icing on the cake! Great place to stay
1 Thank Tendres
Response from akhappytime, Director of Sales at Alex Hotel & SuitesResponded 10 December 2015
Thank you for your feedback! We are so happy that your stay was a good one at Alex Hotel & Suites.
Stayed at the Alex Suites for 3 nights on our recent trip to Alaska. The hotel is really close to the airport, which is surely a plus. The room we checked in to was a in a corner and had an almost triangular layout- we...More
Response from akhappytime, Director of Sales at Alex Hotel & SuitesResponded 28 September 2015
Thank you for your review. Your comments are appreciated and will be passed on.
There was something very cold feeling when walking into the lobby. Don't know if it was the rain, the large bank of windows, the vast space -- don't know. But I was greeted and was checked in quickly. The room was large. Not nearly enough...More
1 Thank Kit R
Response from akhappytime, Director of Sales at Alex Hotel & SuitesResponded 14 September 2015
Hello! Thank you for your review and I will relay your comments to our management staff.
Have a wonderful day!
US$123 - US$249 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Is this hotel close to the train station as well as the airport? If not any suggestions?
4 November 2014|
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Response from Ramona S | Property representative |
We are 5 minutes from the airport and 10-13 minutes from the train station depending on traffic because you have to go trough downtown to get the Alaska Railroad station. However, we offer free shuttle service to and from... More
We are 5 minutes from the airport and 10-13 minutes from the train station depending on traffic because you have to go trough downtown to get the Alaska Railroad station. However, we offer free shuttle service to and from the train station.
Sales & Marketing Manager
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"Don't get a room near the exit, you will hear the door slam all night"