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Hilton Garden Inn Anchorage

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Hilton Garden Inn Anchorage
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654 Reviews from our TripAdvisor Community

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Showing 643: English reviews
Anchorage, Alaska
Reviewed 28 January 2017

Broken bed, no interenet on business center computers, late check out granted but was unable to access my room after 12 without asking for someone to open my door. Triangle shaped jacuzzi tub in room very uncomfortable.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sherrybR5568IA
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear sherrybR5568IA, Thank you for sending us your feedback in regard to your stay. My sincerest apologies for your experience with the comfort of the bed and jacuzzi. Our keys do deactivate at the checkout time of noon. My apologies we did not provide you with and updated key. Our goal is to provide our guests with a quick resolution...

Seattle, Washington
Reviewed 27 January 2017

This hotel has been nicely remodeled. There is a nice made to order breakfast at a very reasonable price. I had room service for dinner and it was tasty and delivered in a timely manner. I came down with a flu bug and requested some crackers and broth....I was told the kitchen didn't open until 5 pm. It would have...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank betsyveal
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear betsyveal, Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I do hope you are feeling better. It is great to hear you like our remodel. I am so sorry we did not offer you something to ease your stomach. It is our goal to provide our guests...

Reviewed 26 January 2017

I've stayed at this hotel 3 nights a week for the past 6 weeks. The friendly morning and evening staff/hosts go out of their way to make you feel at home. Misty in the mornings is a pleasure to start the day with. My breakfast is fast, made to order, and always tastes great. The front desk staff are always...

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Helpful?
Thank John H
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello John, Thank you so much for your great review of Hilton Garden Inn Anchorage! I am so pleased to hear our staff was helpful, attentive and you enjoyed our cook-to-order breakfast. We aspire to provide our guests with a level of quality service that enhances their stay. I am so glad we accomplished that with you. I will be...

Alaska
Reviewed 25 January 2017

Located mid town in Anchorage. Near Tudor and C street. Near TGI Fridays and Golden Corral, plus Cattle Company. Super clean! Great winter rates that include breakfast if you are an Alaskan Resident. Breakfast super yummy. Had eggs Benedict and was only $5.00 due to getting breakfast package. Would have been 16.00 if ordered sepertatly.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank RobinAlaska
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello RobinAlaska, Thank you so much for your review of Hilton Garden Inn Anchorage! I am so pleased to hear our location and breakfast package was convenient for you. We strive to provide our guests with a level of quality service and room options, making the stay more memorabel. I am so glad we accomplished that with you. Thank you...

Yuma, Arizona
Reviewed 24 January 2017

Just like to thank Misty for being a gracious host in the dining area. She was extremely pleasant and made my breakfast the best meal of the day (2 hard eggs and bacon). The front end staff was also just as excellent, all around great folks!

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Helpful?
Thank mitchellleblanc
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear mitchelllblanc, Thank you so much for sending us your feedback in regard to your stay at the Hilton Garden Inn Anchorage! I am so pleased to hear our staff was attentive to your needs and you enjoyed your eggs and bacon. It is our goal to provide our guests with a level of quality service that makes their stay...

Reviewed 19 January 2017

We loved the breakfast bar. Misty was our server. She was very kind and great at her job. We were also impressed with the cook. He made excellent omelets! The only complaint I have about our stay is that the hot tub was not warm at all. A maintenance man did come and try to warm it up, which helped...

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Helpful?
Thank Katie Z
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Katie Z, Thank you for your review of Hilton Garden Inn Anchorage! My apologies the pool and jacuzzi temps were not to your preferred warmth. We do try our very best to maintain the cleanliness and balance the temperature of our pool and spa, especially when we have the below zero temperatures outside. It is great to hear you...

Alberta, Canada
Reviewed 19 January 2017

Great people in this Hotel, Misty, our waitress in the morning breakfast bar, she made our day get off to a fun start. Juanita, cleaned my room daily, seemed to take special care in her job and her efforts were much appreciated. I have stayed here a few times before and will be back, GREAT SERVICE!!!!

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Helpful?
Thank Fully62
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Fully62, Thank you so much for your fantastic review of Hilton Garden Inn Anchorage! I am so glad to hear you enjoyed our cook-to-order breakfast, and that Misty and Juanita made your stay so memorable! We strive to provide our guests with a high level of cleanliness and service. It pleases me to hear we accomplished this with you....

Reviewed 13 January 2017 via mobile

The wife and I always stay here when we come to town. Great friendly staff. Like the line from the song from the old Cheers sitcom goes. Everybody knows your name. Misty down in dinning room in the morning is true gem. I highly recommend this place.

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Helpful?
Thank Morgan A
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Morgan A, Thank you so much for your recommendation of Hilton Garden Inn Anchorage! It pleases me to hear that our team was so welcoming and attentive. We aspire to provide our guests with a level of quality service that enhances their stay. I am so glad we accomplished that with you. I will be sure to pass on...

Reviewed 8 January 2017 via mobile

Nice quiet and happy atmosphere. Very accommodating for simple walk to enjoy a dinner out and then relax in spacious room. Staff is very helpful and nice. Have a restaurant in hotel to sit and enjoy. The hotel is easily accessible for all and has airport shuttle.

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Helpful?
Thank Robinson96
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Robinson96, Thank you for sending us your feedback in regard to your stay at Hilton Garden Inn Anchorage! I am so glad to hear our staff was so accommodating and you had an opportunity to experience our restaurant and complimentary shuttle service. We strive to create a memorable stay.I am so glad we achieved that with you. Thank you...

Soldotna, Alaska
Reviewed 7 January 2017 via mobile

The hotel is clean and the staff has always been friendly when we stay. We like to walk to restaurants in the evening for dinner and drinks(Summer and Winter Distance). We tried the breakfast at the hotel and it was very good!(there can be a charge). This is where I will stay when I visit Anchorage. The only complaint I...

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Helpful?
1Thank kwwhit
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello kwwhit, Thank you so much for your review of Hilton Garden Inn Anchorage! I am so pleased to hear our staff was friendly and our location was convenient for you. My apologies our TV channels selection was not preferred. We do provide a TV guide in our guest directory, which is located next to the TV. It is great...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Dr, 4555 Union Square Drive, Anchorage, AK 99503-7245
Region: United States > Alaska > Anchorage
Price Range: €108 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Hilton Garden Inn Anchorage Alaska
Hotel Style:
#3 Family Hotel in Anchorage
#5 Business Hotel in Anchorage
#6 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Anchorage staff and other travellers.
15 questions
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Roswell, New Mexico
7 months ago
Cambridge, Massachusetts
Indian Harbour Beach, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Anchorage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Starbucks and TGI Friday's is just a hop away.”
 of 5 bubbles M9098MHmg, 16 Mar 2017 | Read review
“Get a mountain view room, you won't be disappointed!”
 of 5 bubbles 582ricke, 11 Mar 2017 | Read review
“Mountain side rooms are quieter in the early mornings than those facing "C" Street.”
 of 5 bubbles E6045LDjohnh, 26 Jan 2017 | Read review
“All the rooms are awesome and clean!!”
 of 5 bubbles morgana515, 13 Jan 2017 | Read review
“1st floor on the end provides easy access from outside and very quiet”
 of 5 bubbles barrystarr2000, 14 Dec 2016 | Read review
5 of 5