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Hilton Garden Inn Anchorage

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615 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Greensboro, North Carolina
Reviewed 6 June 2016

My wife and I were traveling to Denali and spent one night in Anchorage before heading north. The hotel is easy to find. It's just off "C" street which is one of the main streets in Anchorage. The room was comfortable, clean, quiet and large. The staff were very friendly and helpful. Parking is free and plentiful. There is free...

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Helpful?
Thank Joe B
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Joe B, Thank you so much for your review of Hilton Garden Inn Anchorage! Your "two thumbs up" is greatly appreciated. It pleases me to hear that you and your wife enjoyed our rooms and amenities. We aspire to provide our guests with a memorable level of service. I am so glad we accomplished this with you. Thank you...

Pelham, Alabama
Reviewed 6 June 2016 via mobile

I booked a couple of rooms for 2 nights into the Hilton Garden Inn for some sightseeing prior to us beginning our Princess Land and Sea vacation. Rooms were ok, not the usual standards for Hilton. Clean. Adequate service but nothing special. Very small restaurant area..did not appeal in variety to our family. No warm cookies or other welcoming in...

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Helpful?
Thank TravelsWithJenny
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear TravelsWithJenny, Thank you for your review in regard to your stay. Your loyalty as a Hilton Honor member is very much appreciated. I am so sorry to hear we fell short of your expectations this stay. We strive to provide our guests with a comfortable and welcoming stay. Thank you again, TravelsWithJenny, for your time in sending us your...

Anchorage, Alaska
Reviewed 6 June 2016

Don't answer the phone. Phone call saying a problem with the credit card. Ugave our hotel room away. Over booked. Another person was given the wrong room and walked in on people sleeping at 1 am. Over priced breakfast. GM did not have maid keys for lost and found.

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Helpful?
Thank trevav2016
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear trevav2016, Thank you for sending us your feedback in regard to your stay. My sincerest apologies for your experience during your stay. We do our best to accommodate our guests with their specific room requests. I am so sorry that we were not able to provide you with the room preferred and that our cook-to-order breakfast options was not...

Reviewed 5 June 2016

The beds were aweful and the pillows gave us headaches. Hot tub was nice but did need to be cleaned out of the dirt in the corners of it. You have to pay for breakfast, it is not complimentary like most other hotels.

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Helpful?
Thank Aurorakatak
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Aurorakatak,, Thank you for your feedback in regard to your stay. It is our goal to offer our guests a relaxing and inviting stay. My apologies we did not provide that to you during your last stay. Thank you again, Aurorakatak, for your time. We do hope to have another opportunity of a future stay. Hospitably Yours, Tracy M....

Salt Lake City, United States
Reviewed 4 June 2016

We enjoyed our stay at the Hilton Garden...it is a great hotel with easy access to the airport as well as downtown Anchorage and number of restaurants. We used this as our "base of operations" for exploring in Portage, Whittier, and Seward. Everything was wonderful, but I want to point out the incredible desk staff for our LATE arrival on...

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Helpful?
Thank Warren J
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Warren J, Thank you so much for your review of Hilton Garden Inn Anchorage! I am so glad to hear that our location was convenient for your needs and our staff was so welcoming! I will be sure to pass your kind words to our guest service agents, as they too, will appreciate to hear about the impression given....

Phoenix
Reviewed 2 June 2016

Very nice hotel with professional friendly staff. Nice breakfast selection with plenty of fruit. comfortable and clean room. Same quality of all Hilton Garden Inns. Close to businesses and restaurants. Stayed for 4 nights on a business trip, will most likely stay again next trip.

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Helpful?
Thank GermanShepherdlvr
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello GermanShepherdlvr, Thank you so much for sending us your feedback in regard to your stay at Hilton Garden Inn Anchorage! It pleases me to hear that you enjoyed our cook-to-order breakfast variety, inviting staff and our convenient location. We aspire to provide our guests with a relaxing, memorable service. I am so glad we accomplished this with you! Thank...

Anchorage, AK, United States
Reviewed 1 June 2016

The TV indicated it had TNT. It did not work. I ordered a pork chop dinner from the room service menu. It said sweet potatoes and beet medley. I got mashed potatoes and broccoli. I was very disappointed. They used to have menu for the complimentary honors member breakfast. They do not any longer. The breakfast was not good.

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Helpful?
Thank Janice T
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Janice T, Thank you for your feedback in regard to your stay. Thank you for you loyalty as a Hilton Honor member. My sincerest apologies for your experience during your stay. We strive to provide our guests with a comfortable and memorable stay. I am sorry that we fell short of your expectations and did not recognize your Hilton...

Huntsville, Alabama
Reviewed 1 June 2016 via mobile

We stayed at this hotel twice during our Alaska vacation. After coming off a week long cruise we drove to Anchorage and spent a couple of days sightseeing before traveling to Denali. I used points for our first stay and was welcomed as usual. My only complaint is that, even though I am a Hilton Gold member, we did not...

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Helpful?
Thank OutsidePlaying1
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello OutsidePlaying1, Thank you so much for your review of Hilton Garden Inn Anchorage! Thank you for your loyalty as a Gold Hilton Honor member. I am so glad to hear our location was convenient, and that you enjoyed our complimentary shuttle service, room layout, and garden grill restaurant. We aspire to provide our guests with a memorable and inviting...

Denver, United States
Reviewed 22 May 2016 via mobile

Never been to Anchorage before, relied on Hilton to come through and the did. Friendly staff, nice rooms, great breakfast. I stayed for four nights, the housekeeper left mints each day. Had a good stay.

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Helpful?
Thank Charles S
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Dear Charles S, Thank you so much for sending us your feedback in regard to your stay at Hilton Garden Inn Anchorage! I am so glad to hear our staff was so accommodating and that you enjoyed our cooked-to-order breakfast. We strive to provide our guests with a relaxing stay. It pleases me to know that we accomplished this with...

Ketchikan, Alaska
Reviewed 19 May 2016

This hotel is not downtown, but in a quiet area, with other hotels nearby, and a few casual restaurants and a Starbucks :) within easy walking distance. The shuttle service to downtown and to Providence Hospital is excellent.

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Helpful?
Thank Emvbrown
Tracy M, General Manager at Hilton Garden Inn Anchorage, responded to this review

Hello Emvbrown, Thank you so much for your review of Hilton Garden Inn Anchorage! It pleases me to hear our location was quiet, convenient, and that you enjoyed our complimentary shuttle service. We aspire to provide our guests with a comfortable and inviting stay. I am so glad to know that we achieved this with you. Thank you again, Emvbrown,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Anchorage

Address: 4555 Union Square Dr, 4555 Union Square Drive, Anchorage, AK 99503-7245
Region: United States > Alaska > Anchorage
Price Range: €103 - €280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Anchorage 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Hilton Garden Inn Anchorage Hotel Anchorage
Anchorage Hilton Garden Inn
Hilton Anchorage
Hilton Garden Inn Anchorage Alaska
Hotel Style:
#3 Family Hotel in Anchorage
#5 Business Hotel in Anchorage
#6 Romantic Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Anchorage staff and other travellers.
15 questions
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Roswell, New Mexico
4 months ago
Cambridge, Massachusetts
Indian Harbour Beach, Florida
over a year ago

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Questions? Get answers from Hilton Garden Inn Anchorage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mountain view is great if you can get it.”
 of 5 bubbles G7217CQtomh, 10 Nov 2016 | Read review
“Rooms at the back are away from trffic noise”
 of 5 bubbles oldtrave1ler, 22 Sep 2016 | Read review
“Get a room without an adjoining door.”
 of 5 bubbles JaneS353, 3 Sep 2016 | Read review
“Quiet room at back of hotel”
 of 5 bubbles MicheleMichael1, 1 Sep 2016 | Read review
“Choose the mountain view side.”
 of 5 bubbles Lu1822, 28 Jul 2016 | Read review
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