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Puffin Inn of Anchorage

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Traveller (18)
Room & Suite (288)
Pool & Beach (1)
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Overview
  • Excellent20%
  • Very good33%
  • Average20%
  • Poor11%
  • Terrible16%
Travellers talk about
“main building”(35 reviews)
“near airport”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (386)
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374 results
Traveller rating
78
112
75
45
64
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Time of year
LanguageEnglish
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78
112
75
45
64
Show reviews that mention
All reviewsmain buildingnear airportfree airport shuttlestove topclean roomscontinental breakfast iswaffle makertwo nightsfloat planerental cardecent hotelnice breakfastthe staff was friendly and helpfulconvenient locationyogurtshuttle servicestayed one night
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1 - 5 of 374 reviews
Reviewed 2 weeks ago

I brought the complaint about the white girl at the front desk to white female manager and she would not willing to do anything about it. Furthermore, I was asked to leave when she was asked if there was anybody above her that I could...More

Review collected in partnership with this hotel
Thank lvdhconst
Response from Yana P, Public Relations Manager at Puffin Inn of AnchorageResponded 2 weeks ago

Dear guest, We do our best to satisfy our customers no matter what, this was always our number one priority and it always will be. I am aware of the whole situation that happened and I can say with a 100% confidence that we handled...More

Hotel's Favourite
Reviewed 9 August 2017

I rated the Puffin Inn high because of its convenient location and general attitude of the staff. First, although my room was small it was very clean and quite comfortable for my needs as a solo traveler. Second, the staff (front desk, housekeeping, etc.) was...More

2  Thank JamesR3oh
Response from Yana P, Public Relations Manager at Puffin Inn of AnchorageResponded 10 August 2017

James, thank you for recommending Puffin Inn on Trip Advisor, it's such a pleasure to receive reviews like yours! Our team values your feedback, and all your kind words mean a lot to us. A satisfied guest is the best reward we could ask for....More

Reviewed 3 weeks ago

Service is better than is has been in a long time it started to slack for a while but now it is better than ever I will continue to stay there for the next few years at least until I retire witch is not for...More

Review collected in partnership with this hotel
Thank jp4190
Response from Yana P, Public Relations Manager at Puffin Inn of AnchorageResponded 2 weeks ago

Dear guest, It's such a pleasure to host a guest like you. We are grateful for your kind review and look forward to welcoming you back! Sincerely, Yana, Puffin Inn Management

Reviewed 3 weeks ago

The staff was welcoming and efficient. The room was a bit worn and not very well cleaned. Towels left behind entry door made me wonder about everything else in the room. The walls need small repairs and painting.More

Review collected in partnership with this hotel
Thank Crazee F
Response from Yana P, Public Relations Manager at Puffin Inn of AnchorageResponded 3 weeks ago

Dear guest, Thank you for your review and feedback on what we should improve in our facility! We are delighted to hear that you enjoyed our services. Please accept our apologies for the situation with the towels, this just doesn't sound right and I understand...More

Reviewed 3 weeks ago

This is not the nicest motel ever.The rooms are average (but very clean)and the location is kind of sketchy. The service is awesome though that is what made me give 4/5 stars. They have excellent customer service skills and we live in Bethel AK and...More

Review collected in partnership with this hotel
1  Thank casshines23
Response from Yana P, Public Relations Manager at Puffin Inn of AnchorageResponded 3 weeks ago

Dear guest, We greatly appreciate your review! I am happy that you enjoyed your stay with us. Next time try our Deluxe rooms, they are located in the main building and not in the motel section, might be a more comfortable option for you. We...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Breakfast Available
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Details
Price range
US$62 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$62 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (18)
Room & Suite (288)
Pool & Beach (1)
Amenities (9)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
papayahead
27 April 2017|
Answer
Response from sexysun | Reviewed this property |
no
0
Votes
julesrae
7 April 2017|
Answer
Response from Sonja J | Property representative |
We do have one special rate called the "Alaska Resident Rate" that requires an Alaskan ID, but our other special do not require that. We have many rates available directly on our website, check it out and see for yourself.
0
Votes
MaryKate47
30 March 2017|
Answer
Response from Sonja J | Property representative |
Just let us know that you are travelling with a pet, that way we can be sure to reserve a designated pet room for you. Pet fees are $10 per pet, per day.
0
Votes
Room Tips
"None - Are you kidding me!!!"
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"replace the carpet and repair the walls."
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"The hotel is on Spenard Road so the view from the room we stayed in was their parking lot and the Chandler..."
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"Another hotel if Felicia is working!"
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