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SpringHill Suites Anchorage University Lake

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SpringHill Suites Anchorage University Lake
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418 Reviews from our TripAdvisor Community

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There are newer reviews for SpringHill Suites Anchorage University Lake
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Showing 397: English reviews
Minnesota
Reviewed 7 July 2015

My mom was visiting family in Anchorage when she ended up in Providence hospital. I flew up from Minnesota with no reservation and they had one room for only 1 night. Super disappointed as the 2 ladies on the desk, and if I hadn't been so tired I would have gotten their names were fantastic and helpful. From helping me...

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Helpful?
Thank PatKaren
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear PatKaren, Thank you so much for such a positive review. I'm very happy to hear that we were able to assist in finding you accommodations close to the hospital to maximize your time with your mom. I do hope she is doing better now and look forward to being at both of your service in the future. Very Respectfully,...

Palm Beach Gardens, Florida
Reviewed 1 July 2015

We traveled Alaska for a week and ended our stay with 3 days in Anchorage for a friend's party. All of the guests were staying at the Marriott downtown. We chose to stay at the SpringHill Suites for more space for our family. When we heard from our friends that the Marriott had uncomfortable beds, no fridge, parking fees and...

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1Thank travelingFLmom
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear travelingFLmom, Thank you so much for the great review and kind words! I'm glad you were able to relax after spending so much time in cabins around our beautiful state. Very Respectfully, Chris J. Racanelli General Manager

Holt, Michigan
Reviewed 28 June 2015

Although this hotel isn't located downtown, it's in a very nice location, with trees and a park right behind the hotel. You can exit a gate at the back of the hotel and walk around the lake. Very pleasant. The hotel provides a shuttle to downtown and the airport. The breakfast is very good. Our king room was very comfortable...

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2Thank DEBBI1950
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Debbi1950, Thank you for your comments about the hotel. We are glad to hear you enjoyed your stay. We look forward to being at your service again soon! Very Respectfully, Chris J. Racanelli General Manager

Roswell, Georgia
Reviewed 25 June 2015 via mobile

After flying for about seven hours to get here for our vacation, this was a very relaxing stay. Wonderful customer service, very comfortable rooms and beds, and an awesome breakfast, among other things. I love Alaska, especially Anchorage, and if I'm ever there again, I'm definitely staying here.

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1Thank chotiwala75
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear chotiwala75, Thank you for the wonderful comments. We are glad you enjoyed your stay and thank you for recognizing the hard work of our staff. I will make sure we celebrate this recognition. We look forward to being at your service again soon. Very Respectfully, Chris J. Racanelli General Manager

Bordeaux Saint Clair, France
Reviewed 19 June 2015

One of the best mattress I slept on. Very trendy rooms, lots of space and very convenient. The hotel offers great view and is well located. The staff was very considerate and polite : made doggy bags because we had to leave early. Worth every penny. thank you guys for this wonderful journey !

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1Thank kholeh
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear Kholeh, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to be at your service again in the...

Atlanta, Georgia
Reviewed 12 June 2015

Typical hotel for this chain – well-designed, nice, spacious rooms, and very clean. We liked the view from our window on the third floor, ask for this floor to enjoy this hotel more. There is a shuttle available from the hotel to the airport. The breakfast was typical for SpringHill Suites. The staff was very friendly and professional.

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1Thank Normanjp
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you so much for choosing to stay with us here at the University Lake Anchorage Springhill Suites and for providing your feedback about your recent stay. We appreciate your thoughts and comments. I am thrilled you enjoyed the layout of the hotel to the cleanliness and awesome staff service provided. We hope we will un into you in the...

Lakeville, Indiana
Reviewed 30 May 2015

Check in was professional and quick. Room was clean and fresh with nice view. Beds were comfy. Breakfast was very nicely done with all the usual breakfast fare most mid range hotels offer but with one noticeable plus...the space. Food was spread out well enough that you weren't bumping elbows with other guests and the dining area had plenty of...

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1Thank Cheryl W
Chris R, General Manager at SpringHill Suites Anchorage University Lake, responded to this review

Dear WaTerBaBy58, I'm thrilled to find we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our well designed rooms, convenient location and dedicated customer service. We appreciate your recommendation, but of course the highest form of praise would be your return! Very Respectfully, Chris J. Racanelli

Reviewed 27 May 2015 via mobile

If you wanna be surrounded by a beautiful lake and beautiful greens, this is the place to stay. Excellent service. Excellent breakfast. Clean suites and bathrooms. We just love this place my husband and I. Free parking, free wifi, free breakfast, dog park right around the lake. You should see it. Do not look for luxury when in Anchorage, it's...

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1Thank SAAD_and_FATIMA
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you for choosing to stay with us here at the University Lake Anchorge Springhill Suites. We appreciate your feedback about your recent stay here with us. I want to personally thank you for the kind thoughts and comments mentioned about our facility. All of us here at the Universeity Lake are committed to provide exceptional service and beyond. We...

Montana
Reviewed 24 May 2015

I travel to 12 to 15 different cities a year and stay in lots of hotels and this is the best I have stayed in since early 2014. Great a room here if you can. I am returning for a month's vacation in the Fall and plan to cancel with the other hotel and book here if possible. What you...

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1Thank Ginger B
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Dear Ms. Ginger, Thank you so much for sharing your thoughts and comments about your recent stay here with us. We really appreciate your feedback. Without it, we would be unable to address our shortfalls nor celebrate our successes. Ms. Ginger, I am truly happy that we were able to accommodate your stay. From your check in experience til the...

Barrow, Alaska
Reviewed 13 May 2015

I agree with the other reviewers, the room was clean and quiet. I love the Marriott chain in Anchorage, because they are managed by Nana Regional Corporation's Hospitality subsidiary. Nana does well in holding to their standards for customer service.

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1Thank NanauqB
Kassie M, Front Desk Lead at SpringHill Suites Anchorage University Lake, responded to this review

Thank you so much for taking the time out to complete our online survey and giving us your feedback about your stay here with us. We appreciate your thoughts and comments. Without your feedback, we would be unable to address our shortfalls nor celebrate our successes. Based on the scores you provided, it seems we have exceeded your expectations but...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover a different kind of hotel with style and space, beautifully priced.Beautiful lakefront lodging with mountain views, in town. Featuring separate areas for sleeping, eating and working, SpringHill Suites provides guests with a microwave, mini-fridge, desk and pull-out sofa bed. Enjoy complimentary continental breakfast and airport shuttle, as well as pool, whirlpool, exercise room and wireless. ... more   less 

Additional Information about SpringHill Suites Anchorage University Lake

Address: 4050 University Lake Drive, Anchorage, AK 99508
Region: United States > Alaska > Anchorage
Price Range: €107 - €269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Anchorage University Lake 3*
Number of rooms: 159
Reservation Options:
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Also Known As:
Springhill Suites Anchorage University Lake Hotel Anchorage
SpringHill Suites Anchorage University Lake Alaska
Hotel Style:
#2 Family Hotel in Anchorage
#3 Romantic Hotel in Anchorage
#6 Business Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Anchorage University Lake staff and other travellers.
19 questions
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Huntersville, North Carolina
over a year ago
Pittsburgh, Pennsylvania
10 months ago

See all questions (19)

Questions? Get answers from SpringHill Suites Anchorage University Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the top floor in a corner. Request a room AWAY from everyone else or you will never get any decent sleep”
AKDave1, 28 Mar 2017 | Read review
“Quiet and clean”
vernajeank, 13 Mar 2017 | Read review
“Our room faced the back of the property which was nice-”
JETWIS, 13 Feb 2017 | Read review
“Get a room overlooking the lake, back side.”
BossLady593, 25 Jan 2017 | Read review
“Ask for a suite.”
juliejacobs, 24 Jan 2017 | Read review
5 of 5